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Craig Fitches

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    122 comments  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
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    Craig Fitches commented  · 

    Unfortunately it is difficult to fix the issue until someone provides the files that enable the team to recreate the issue.

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    Craig Fitches commented  · 

    If you can replicate it with some files that you are able to share that would be great?

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    Craig Fitches commented  · 

    Please provide the project files to replicate the issue and the team can investigate.

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    Craig Fitches commented  · 

    If someone can share the media files and the settings so the developers can reproduce the issue it will get fixed. I do not believe at the moment the issue can be replicated.

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    Craig Fitches commented  · 

    @Aaron strange, it worked for me. Have you tried exporting to as a different file type, for example, Apple Pro Res? The only way you are going to get traction here is if the team can replicate the issue. The only way Adobe can replicate the issue is if you share your media files, project, export settings.

    Have you also tried software and hardware encoding?

    I would also suggest you share your hardware and driver versions.

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    Craig Fitches commented  · 

    The issue is resolved when changing the export from VBR to CBR.

    Craig Fitches supported this idea  · 

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