John McCormack

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    49 comments  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →

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    John McCormack commented  · 

    OK, so I've received and email from Dacia stating the exact same answer given today but just you know...in an email. How does this help?

    I'm not familiar with "Beta builds". Are you suggesting I download this? If so, would you provide a link to do so or am I supposed to hunt it down?

    Again, poor communication and just a regurgitation of a "solution" which serves no immediate help to the problem. Please someone correct me if I'm wrong or reading their email incorrectly but yes, I would still love a solution and not just condolences.

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    John McCormack commented  · 

    Wow...so Adobe can acquire Frame.io for a cool $1 billion but not fix a known bug for almost a year? This is the type of lack of urgency that's infuriating to professional editors and cause for my wandering eye towards Resolve.

    Today when I tried to change the timeline settings and it crashed out I though maybe this is just another typical Premiere crash, I'll reboot and it'll be fine. Now I find this thread and you haven't addressed this since November 2020 almost a year ago now?

    I don't think the admin understands the word "priority". I'd love to be able to tell my client what we've been told:

    "This is a known issue that we haven’t been able to tackle yet, unfortunately." We'd lose clients pretty quickly if that's what we came back to them with. Reminds me of the arrogant AVID days of them dragging their feet on issues and look at them now.

    Even a suggestion of a workaround would be nice.

    John McCormack supported this idea  · 

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