Christian Payne

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    44 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Payne commented  · 

    Hello,
    Here are some logs. My colleague tried and got a message that said "user not approved for cloud transcription usage" (I don't get this message, it just hangs). Could this be a firewall issue?

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    Christian Payne commented  · 

    Hello,
    Here are my system compatibility reports. Still having issue.

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    Christian Payne commented  · 

    I am using Adobe Premiere Pro Version 15.4.0 (Build 47) on Windows 10 enterprise version 20H2. The videos I am trying to transcribe are English. Premiere will create the correct transcript, but will not create the captions. I waited for an hour for a 3min video and captions were never created and status bar never moved.

    Christian Payne supported this idea  · 
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    Christian Payne commented  · 

    Same issue as well. Premiere will transcribe, but will not create captions

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