Ella Marie Weed

My feedback

  1. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Pro » General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Ella Marie Weed commented  · 

    Hi Bruce,
    Thanks for getting back to me.
    Yesterday, I was editing a video for about four hours. No issues. Then, while editing, my screen went black. I realized my computer had turned off, so I turned in back on. As soon as it turned back on and I opened PP, screen went black again. Computer off. I turned it back on. Same thing again. Turned it on, this time it stayed on. I went back to PP, worked for about 5 minutes, then screen went black and computer off again. Turned it back on. Worked for about 5 minutes, same thing.
    I stopped using PP for the night out of frustration.
    Any thoughts? Yesterday was my third time ever using PP on this computer.

    Ella Marie Weed shared this idea  · 

Feedback and Knowledge Base