David Santamaria

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    11 comments  ·  Premiere Pro » Projects  ·  Flag idea as inappropriate…  ·  Admin →
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    David Santamaria commented  · 

    Trying to use Project Manager to consolidate a project to a manageable size that I can use in a classroom setting and I received the dreaded and useless message: an unknown error occurred during the project manager operation. Please save your project and retry the operation.

    I removed the only BRAW clip from my project. I replaced every After Effects template with a rendered version. I even looked at the warning indicators and tried to remove the clips that it was seemingly hung up on. I detached any proxies that were used, looked for special characters on names and couldn't find any. I, also, tried just a straight copy media without removing unused to see if it's something in the transcode, but same exact error messages as attached below.

    I will add that I have a lot of mxf files in the project. Before saying yes to the unknown error, I look at the directory on media harddrive to see what file is the last one modified, but it's not hanging on the same one. Mojave 10.14.6, Mac Pro Late 2013, Premiere build 14.4.0. Two hours of wasted time. You guys have to build a more robust project manager if you really want the pros to stick with your product.

    David Santamaria supported this idea  · 

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