Jessica A Gregg

My feedback

1 result found

  1. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Premiere Pro » Projects  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    PPro 22.0 won’t ship for a few years; we recently released 14.5. :)

    From what previous version did you upgrade? The ‘video plays as audio’ sounds like it might be the result of OS-level changes to codec support; what format, and codec, are the failing files? [Do all video files just play audio?]

    An error occurred while saving the comment
    Jessica A Gregg commented  · 

    Sorry I was looking at PS while I typed, I updated to 14.5, and reverted to the prior version (14.4) and neither will work. The error loads before I even add a clip from media browser and all the videos only play as a black rectangle with sound.

    Jessica A Gregg shared this idea  · 

Feedback and Knowledge Base