Fran Brennan

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  1. 4 votes

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    16 comments  ·  Character Animator » General  ·  Flag idea as inappropriate…  ·  Admin →

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    Fran Brennan supported this idea  · 
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    Fran Brennan commented  · 

    Hi,

    I'm currently experiencing a similar issue... the following is transcribed from my original post on the Ch Support Forum just now (https://community.adobe.com/t5/character-animator-discussions/google-drive-for-desktop-issue-with-ch-files/td-p/12369653), hence the generalised description of problem without ref to the existing feedback here.

    / / /

    Hi,

    I've just recently switched from Google Drive's 'Backup & Sync' to its new incarnation 'Google Drive for Desktop'. Unfortunately the switch appears to have thrown up a major problem. Not one of Ch's making, it should be noted, but I was wondering if there's an awareness of it and maybe a workaround?

    THE ISSUE
    Despite the fact that the files I'm working on are using Google Drive's 'available offline' feature... i.e. being synced on Google Drive in the cloud and also existing locally on my hard drive... whenever I try and open one of my Ch projects (the one shown here being 'AeroFeedback02_Ch00') I get the following error message (attached 01.png)

    I know this is specifically a Google Drive problem rather than a Ch one, per se, but I just wondered if maybe anyone else had experienced similar and found a fix?

    Oh, also, if I do as advised by the onscreen message, and copy the file, or any other similar Ch file, to (another part of) my local hard drive, it's still un-openable. I get the following thrown up (attached 02.png)

    Additionally, I've just discovered through running a couple of tests, that any new Ch files that are created and saved to the local/cloud-synced Google Drive aren't re-openable once they've been closed. That original error message comes up.

    Hope someone can help 🙂

     
    System info
        Application: Character Animator v4.4.0.44
        OS: macOS v11.5.2, RAM: 40.00 GB, CPUs (logical): 8

  2. 11 votes

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    3 comments  ·  Character Animator » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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