Premiere Rush

Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.

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  1. 1 vote

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    Not Actionable  ·  0 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  2. I need my video to be lighter

    My video is very dark need to lighten it up

    1 vote

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    Not Actionable  ·  0 comments  ·  Color  ·  Flag idea as inappropriate…  ·  Admin →
  3. Stop sucking so bad - Adobe Corporate suckage!

    You've been parking on my PC under false pretense!

    1 vote

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    Not Actionable  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Video Flickering After Rendering

    The exported/rendered video form Premier Rush flickers during video capture with iPhone 8 with the DJI GO app. Original data was used and no flickering occurred in the raw video clips or during editing or during the final product in Premier Rush. Only when the video was rendered the flickering appeared on the final product.
    Is there a cause and would there be a fix?

    8 votes

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    4 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all! If you are still experiencing this issue in the current release, please reach out to our support team with your system information, a recording showing this issue, and share specific steps on how to reproduce the problem if possible.

    Rush support:
    @AdobeCare on Twitter
    @Adobe on Facebook
    (800) 833-6687

    Thanks,

    Peter

  6. 2 votes

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    Not Actionable  ·  3 comments  ·  Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
  7. Unable to add titles in Rush

    Unable to add titles in Windows 10. The title block appears in the timeline but unable see the default text to edit.

    6 votes

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    3 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
  8. Why do I need to post my videos on major sites instead of my own?

    I'd like to simply save my rendered files on my harddrive without posting to your limited choices.

    1 vote

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    0 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    You can save to your local hard drive or Camera Roll/Gallery in Rush.

    On Desktop:
    1. Go to Share
    2. Enable “Local” and set your desired location
    3. Select Export

    Your video is saved to the set location.

    On iOS/Android:
    1. Go to Share
    2. Tap on Export

    Your video is saved to your Camera Roll/Gallery

    Thanks,

    Peter

  9. Titles not working

    Titles not working on my PC right now. Known issue?

    3 votes

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    2 comments  ·  Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Hello! If you are still experiencing issues with titles in the current build, please reach out to our support team with your system information and specific steps on how to reproduce the problem.

    Rush support:
    @AdobeCare on Twitter
    @Adobe on Facebook
    (800) 833-6687

    Thanks,

    Peter

  10. Movable Titles

    It would be helpful if we could move our titles manually on the screen!

    14 votes

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    5 comments  ·  Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
  11. I can't even log in without the app crashing.

    Every time I try to log into the app on Android, it always brings me back to the log in screen. The app then crashes and closes itself. Every time this happens. I have had the same issue on every version I have had installed. I did log an error and sent a screen shot video of what happens.


    1. What device/computer do you have? Samsung Note 9

    2. What iOS/OS is your device/computer running? Android version 9

    3. What steps did you take the led up to the crash? I'm just trying to log into the app.

    4. Can you provide a screenshot…
    2 votes

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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  12. go back to the old rush. now i cannot save videos to my phone? why is that i don't want to publish to social media.

    let me save to my phone camera roll as i cannot do this anymore. i do not wish to publish to social media.

    2 votes

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    0 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →

    Hello all!

    Rush always saves a copy of your video to the Camera Roll/Gallery after rendering.

    Here’s how it works:

    1. Tap on the Share button
    2. Tap Export

    Once the rendering is complete, the rendered file is saved to your Camera Roll/Gallery. We then give you options to publish to multiple social destinations.

    If this is not working please file a bug here:
    adobe.ly/rushbug

    All the best,

    Peter

  13. Functional problems

    I had problems since I bought the program, as it closed continuously, first every 5 minutes, then every 3, then every two and now it doesn't let me work even 30 seconds. Is there anything I can do or definitely just cancel the program?

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Alicia,

    I’m really sorry Rush hasn’t been performing well for you. Can you please reach out to our support forum or social channels to receive immediate assistance:

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Thanks,

    Peter

  14. How to remove the titles transitions?

    I just want to put subtitles on my video, I don't want the titles transitions that comes with them.

    3 votes

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    0 comments  ·  Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the delayed response Rodrigo. To remove a transition that is automatically applied to your title, simply split the clip ( use scissors) right after the fade occurs and delete the unwanted section.

    Hope this helps!

    Peter

  15. Hello yes. I’ve used this app two times and payed my time. It has been taking money and I’ve been trying to contact you guys.

    Today I tried to make it useful and use it then it turns out that I’ve “reached my export limit”. So I have been paying for who? If it turns out that I can’t even use it. Please reply.months of money are gone to waste.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Maedacaedy,

    Sorry for the trouble. I’m not exactly sure how to help you but please head to our support forum or social channels to receive immediate assistance
    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Best,

    Peter

  16. Fade out audio !!!

    Please fade for audio channel !!!

    1 vote

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  17. Edit transitions

    I like the transitions but find some of them to be a little slow. Perhaps allowing some timing adjustments?

    5 votes

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    1 comment  ·  Transitions, Effects, & Animation  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!

    You can change the duration of the transition using the following methods.

    With a clip selected (video or audio), you double-tap a transition in the Inspector, it will apply to your clip and automatically open the Edit tab.
    You can use the duration slider from the Edit tab to adjust the duration of the transition with a range of 0.20-3.0s but you require a longer transition you can manually drag the transition on the clip in the timeline to whatever duration you want.

    Hope this helps!

    PG

  18. Trying to teach app to students - crashes for everyone - very frustrating

    I'm trying to teach my students to use Rush, but it constantly crashes. My goal was to start with Rush (which I was introduced to at AdobeMAX), then move on to Premiere Pro, to give students less of a learning curve. From past posts, here are the details of our computers. All of us are on the same computers.


    1. What computer are you using? Lenovo Yoga 370

    2. Do you know the GPU? Intel Graphics 620, 128 MB display RAM

    3. What did you shoot the footage on? It was downloaded from VideoBlocks

    4. How long is your project? How many layers of…
    3 votes

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    2 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    I’m going to close this thread. If you are still experiencing any bugs or performance-related issues in the App, to receive immediate assistance please head to our support forum or social channels:

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Thanks,

    Peter

  19. Musik fade in / fade out

    Ich bin nicht sicher ob das Wort keyframen richtig beschreibt was ich mir wünsche - Ich möchte wenn ich Musik zum Film schneide die Möglichkeit den Übergang von einer Lautstärke zu einer anderen sanfter gestalten damit nicht ein aprupter Wechsel ist - fade in / fade out
    Ansonsten ist es ein tolles Intuitives Programm - ach ja ein eigenes Logo als Titel hinzuzufügen fände ich auch super

    4 votes

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    1 comment  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →

    As noted in my pervious comment this should work as desired. If you’re still experiencing this issue in the current release of Rush, please reach out to our support team for immediate assistance.

    Rush support:
    @AdobeCare on Twitter
    @Adobe on Facebook

    Thanks,

    Peter

  20. Why can you only add music from iTunes this app is useless for anyone that wants to be independent and make their own stuff. Why only iTunes

    Allow media from other sources. Or if this is a Apple Music app only then i apologize. I want to use my own music I won’t use this anymore because of this alone and definitely would not recommend it. Sell it as a Apple Music video editor that title fits it perfect

    1 vote

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    0 comments  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →
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