Premiere Rush
Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.
- Type into the idea field to search for submissions or choose from the categories in the sidebar
- Check out other submissions and vote for the ideas you like
- If your feature idea or issue is not listed, post it
Thank you for sharing your feedback! For all other questions and discussions, visit the Premiere Rush community forum.
The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback
UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.
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Crash when exporting
Premiere crash when I try to export my video. I hope they fix this issue asap, I had a deadline that I missed because of this.
1 voteI’m sorry Rush crashed during export. Please reach out to our support team with your system information and specific steps on how to reproduce the problem. We’d be happy to try to help resolve this.
Rush support:
@AdobeCare on Twitter
@Adobe on FacebookThanks,
Peter
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Why don’t I render my video 120mb?
I try my best to do video it’s about 120mb, i cant đến it
1 voteHello HoangYen,
I’m sorry you are running into issues rendering in Rush. Can you please please reach out to our support team with your system information and specific steps on how to reproduce the problem.
Thank you.
Peter
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Horrible user experience if on your iPhone.
Please use the Splice app for inspiration regarding useability and ease of use. Currently the Rush app is much too cumbersome and difficult to use compared to the Splice app.
1 voteThanks for writing in Sam. We appreciate your feedback. We look forward to continually improving the experience in Rush.
Cheers!
Peter
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1 vote
I’m sorry you are running into issues exporting in Rush. Can you please reach out to our support team with your device information and specific steps on how to reproduce the problem? We’d love to try to help resolve this issue.
Thank you.
Peter
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Music Fade in Out
Is there a way to fade in and out music that you import. I've been trying to find a way but ...no luck. Can you add that feature
6 votesClosing request. Including my previous response here
Hello!
You can apply transitions to an audio clip. Here’s how
1. Select an audio clip in the timeline
2. Open the Transitions Inspector, select any of the transitionsThis will apply a transition to the beginning and end of your selected clip. If you want to apply a transition to only one side of the clip, you can drag and drop the transition to the desired position.
We’re thinking of ways how we can make this more clear to users in the future. We would love to hear your ideas on how you’d expect/like this to work.
Thanks,
Peter
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Got an update for my app yesterday amid now i can't edit text or audio without crashing. Extremely frustrating.
More options would be great, but just make the **** work.
1 voteSorry for the trouble Johnny. If you’re still experiencing this issue in the current release of Rush, please reach out to our support team for immediate assistance.
Rush support:
@AdobeCare on Twitter
@Adobe on FacebookThanks,
Peter
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I'm new to this.
I'm new to this and got excited when a tutorial started. But I have no idea what it is asking of me. I think it os speaking to me like I know this stuff already.
1 voteHi Richard,
Thank you for writing to us. Our website has many helpful tutorials. You can find them here:
https://helpx.adobe.com/premiere-rush/tutorials.htmlIf you have any additional questions, please reach out to our support team or our user to user forum
@AdobeVideo on Twitter
@Adobe on Facebook
adobe.ly/rushsupport – User to user forumHappy editing!
Peter
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Can I use MOGRT files in Rush?
I have a MOGRT motion graphic file that. Can I use it in Rush?
1 vote -
Make it able to run for more than 1 minute before crashing
This software needs so much improvement. Everytime I uploaded a video, only 30-45 seconds, the whole thing crashes and deletes my last step. Now that over an hour later I finally have my short video done, it can't even render 15% of the video before it crashes. I literally can't export the video. This app is completely pointless
1 voteHi Hannah,
I’m sorry Rush is not working well for you. Would you mind filling out this form so we can learn more about your device/project and try to help you resolve this?
Thank you!
Peter
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Allow direct communication with customer support for our feedback so we feel like we are being listened to.
I feel like the comments we make don't change anything. Some of these ideas need direct feedback from the company especially if we are all paying monthly now.
1 voteHello Josh,
I appreciate you writing in. I’m sorry if you have not received the support you need. We absolutely try our best to respond to as many users as we can, but I know posts can be missed sometimes. Here are the best channels to reach out to us for
support/questions:Adobe support:
@AdobeVideo on Twitter
@AdobeCare on Twitter
@Adobe on FacebookRush user forums:
http://adobe.ly/rushsupport
This is user to user but Adobe folks to look here as wellWe want to make sure Rush is not ever getting in the way of you creating.
All the best,
Peter
ps: I’ve set the status to “Not Actionable” only because three’s not a better option. We’ll make sure to take action on being responsive.
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Allow Rush to Export to Gallery
Rush only allows you to export to a different social media, and using Rush on a school issued iPad doesn’t let you visit those sites. It would be great to be able to export straight to the iOS or Android Gallery so you can freely share your video from there.
1 voteHi Yeet,
On iOS and Androiod, Rush will always save a copy of your video to the Camera Roll/Gallery on export. Here’s how it works:
1. Tap on the Share button
2. Tap ExportOnce the rendering is complete, the rendered file is saved to your Camera Roll/Gallery. We then give you options to publish to multiple social destinations.
If this is not working for you, please reach out to us here
Support forum link: adobe.ly/rushsupport
@AdobeVideo on Twitter
@AdobeCare on Twitter
@Adobe on FacebookBest,
Peter
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Green shade
Downloading the Intel driver did NOT remove the green shade on my Dell laptop. However, I went into Device Manager and updated every Intel driver on the listed devices -- top to bottom. Shut everything down, booted, and the shade is gone. LOVE this software!!
1 voteHey Howard!
Thanks so much for writing in and sharing what steps worked for you to resolve this.
Glad you’re enjoying Rush. Happy editing!
Peter
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transitions are limited to three?
only seeing three transition options in Rush
1 voteHey Mike,
Rush currently has 3 default transitions. You can find additional transitions in the Title Inspector. Tap on More Titles > Search for Transitions.
Here’s a video showing how to use transitions from Adobe stock in Rush and how you can also customize them
https://www.facebook.com/adobevideo/videos/457246241622424/Best,
Peter
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My work isnt syncing
None of my work is syncing to the cloud
2 votesHi Shayan,
I’m sorry sync was not working correctly for you. If you are still experiencing any issues in the current version of Rush, please reach out to our support team with your system information and specific steps on how to reproduce the problem.
Rush support:
@AdobeCare on Twitter
@Adobe on FacebookThanks,
Peter
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Speed Ramp, LUT, Transition
Please add speed ramp option where people can ramp up the speed in a specific time frame and also slow down on some point.
Add custom LUT support where people can browse or load there favorite LUT and control the intensity. Or add support for 3D Lut android app.
Add zoom in/out, whip pan (right, left, clock-wise, anti clock-wise), luma fade and masking transition effects. Or if you can't add it atleast make a way for the editor to custom make it somehow like in premiere pro.
These are some of the common and most used feature people use. iOS…
16 votesHi Nafis,
This is all really great feedback! Thanks for taking the time to write in. Unfortunately, it’s difficult for us to track multiple requests when it’s grouped into one.
The good news is, Speed has already been added to Rush, and the pans/zoom and LUT support have their own request. Please add your votes to those.
Thanks again for the feedback and support!
Happy editing,
Peter
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premiere pro audio tracks
When opening a Premiere Rush Project in Adobe Premiere Pro all the audio-tracks are flattened to a single track making it impossible to do further adjustments in Premiere Pro or Adobe Audition. It would be nice to keep the different tracks separated.
2 votesHi Tom,
Thanks for writing in. Audio tracks are not flattened when opening a Rush project in Premiere Pro although I understand why it appears that way.
There’s a known issue when opening a Rush project in Premiere Pro where extra audio tracks are created (your audio is placed in A32). To resolve this please follow these steps
1. Open Rush Project in Premiere Pr
2. Right-click on the track header
3. Select “Delete Tracks…” > Select Delete all empty audio tracksAt this point, you’ll see all of your audio tracks. We hope to improve this experience in a future release. If you have any follow up questions please reach out to us here
Support forum link: adobe.ly/rushsupport
@AdobeVideo on Twitter
@AdobeCare on Twitter
@Adobe on FacebookCheers!
Peter
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I just want to add a watermark logo plssss
Add option to insert watermark logo on a video
1 voteHi jolanir,
As other users mentioned this should be working fine in Rush today. If you’re having any trouble withing with logos/stills please reach out to us here
Support forum link: adobe.ly/rushsupport
@AdobeVideo on Twitter
@AdobeCare on Twitter
@Adobe on FacebookThanks, (YOUR NAME)
Best,
Peter
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Do not use AUTOMATIC video quality.
I have been having the same issue as a lot of others on here. I try to export only to have it fail and say "something went wrong", UNTIL I started changing the video quality to 1080 match frame rate.
This is the setting above the "EXPORT" button right before the video starts rendering. It is set (as a default) to automatic, i changed it and my vids now export without errors. Hope this helps you, and adobe hopefully you can fix the bug.1 voteHi Phil,
I appreciate you writing in with this suggestion. We’re aware of the stability issues during export on iOS. We’re actively working on improving the performance.
Thanks again!
Peter
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Export
Every time I go to export a video my file becomes pixelated and any title. It is also pulling from other files that aren’t being used in my video. Please fix this error as it has persisted for several weeks
4 votesClosing this thread. If you need any assistance please head to our support forum or social channels:
Support forum link: adobe.ly/rushsupport
@AdobeVideo on Twitter
@Adobe on FacebookThanks all!
Peter
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Export
I went to export a video and rush crashed and I lost my 2 of my 3 free exports at the same time now I only have one free export.
7 votesWith the starter plan, you can now export unlimited projects on Premiere Rush mobile.
If you have any issues exporting from Rush, please reach out to our support team with your system information and specific steps on how to reproduce the problem.
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
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