Premiere Rush

Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Why do I need to post my videos on major sites instead of my own?

    I'd like to simply save my rendered files on my harddrive without posting to your limited choices.

    1 vote
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    0 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    You can save to your local hard drive or Camera Roll/Gallery in Rush.

    On Desktop:
    1. Go to Share
    2. Enable “Local” and set your desired location
    3. Select Export

    Your video is saved to the set location.

    On iOS/Android:
    1. Go to Share
    2. Tap on Export

    Your video is saved to your Camera Roll/Gallery

    Thanks,

    Peter

  2. Functional problems

    I had problems since I bought the program, as it closed continuously, first every 5 minutes, then every 3, then every two and now it doesn't let me work even 30 seconds. Is there anything I can do or definitely just cancel the program?

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Alicia,

    I’m really sorry Rush hasn’t been performing well for you. Can you please reach out to our support forum or social channels to receive immediate assistance:

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Thanks,

    Peter

  3. How to remove the titles transitions?

    I just want to put subtitles on my video, I don't want the titles transitions that comes with them.

    3 votes
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    0 comments  ·  Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the delayed response Rodrigo. To remove a transition that is automatically applied to your title, simply split the clip ( use scissors) right after the fade occurs and delete the unwanted section.

    Hope this helps!

    Peter

  4. Hello yes. I’ve used this app two times and payed my time. It has been taking money and I’ve been trying to contact you guys.

    Today I tried to make it useful and use it then it turns out that I’ve “reached my export limit”. So I have been paying for who? If it turns out that I can’t even use it. Please reply.months of money are gone to waste.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Maedacaedy,

    Sorry for the trouble. I’m not exactly sure how to help you but please head to our support forum or social channels to receive immediate assistance
    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Best,

    Peter

  5. Fade out audio !!!

    Please fade for audio channel !!!

    1 vote
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  6. Edit transitions

    I like the transitions but find some of them to be a little slow. Perhaps allowing some timing adjustments?

    5 votes
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    1 comment  ·  Transitions, Effects, & Animation  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!

    You can change the duration of the transition using the following methods.

    With a clip selected (video or audio), you double-tap a transition in the Inspector, it will apply to your clip and automatically open the Edit tab.
    You can use the duration slider from the Edit tab to adjust the duration of the transition with a range of 0.20-3.0s but you require a longer transition you can manually drag the transition on the clip in the timeline to whatever duration you want.

    Hope this helps!

    PG

  7. Trying to teach app to students - crashes for everyone - very frustrating

    I'm trying to teach my students to use Rush, but it constantly crashes. My goal was to start with Rush (which I was introduced to at AdobeMAX), then move on to Premiere Pro, to give students less of a learning curve. From past posts, here are the details of our computers. All of us are on the same computers.

    1. What computer are you using? Lenovo Yoga 370
    2. Do you know the GPU? Intel Graphics 620, 128 MB display RAM
    3. What did you shoot the footage on? It was downloaded from VideoBlocks
    4. How long is your project?…

    3 votes
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    2 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    I’m going to close this thread. If you are still experiencing any bugs or performance-related issues in the App, to receive immediate assistance please head to our support forum or social channels:

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Thanks,

    Peter

  8. Why can you only add music from iTunes this app is useless for anyone that wants to be independent and make their own stuff. Why only iTunes

    Allow media from other sources. Or if this is a Apple Music app only then i apologize. I want to use my own music I won’t use this anymore because of this alone and definitely would not recommend it. Sell it as a Apple Music video editor that title fits it perfect

    1 vote
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    0 comments  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →
  9. Would love to be able to export to a file and not only on social media!

    If there’s a way to export to a file, not just via social media, I don’t see it. This would make Rush much more flexible and useful for me at least.!

    6 votes
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    2 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →

    Hello!

    Rush will always save a copy to your Camera Roll (iOS) or Gallery (Android) when you export your video. Once the export is complete, we then give you options to publish to other destinations. Please let us know if this is not working for you.

    We would love to hear how we could make the Share experience better for you.

    Best,

    Peter

  10. .mogrt file don't show up after upload

    I click on the button shown in the attached image and the template doesn't show up. When I try again, it asks me if I want to overwrite the original.

    12 votes
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    5 comments  ·  Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    I’m closing this thread since there have been no updates in over a year. If you experience this problem again please create a new post or reach out to our support team here

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @AdobeCare on Twitter
    @Adobe on Facebook

    Thanks for using Rush. Happy Editing!

    Peter

  11. 1 vote
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    Hi Pim,

    I’m sorry Rush has not been running smoothly on your device. Would you mind giving us a bit more information so we can understand why you are seeing these issues?

    It should only take you a couple of minutes.

    adobe.ly/rushbug

    Thanks,

    Peter

  12. Just let me save to my disk drive... DO NOT WANT CLOUD STORAGE

    I want too drag and drop the files I want into Rush and not have it try and download all the drive. Just let me save to my disk drive... DO NOT WANT CLOUD STORAGE

    I have way too many files and do not want to cutter up my systems.

    10 votes
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    0 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Ken and others who voted :)

    You can disable Sync to Creative Cloud from the Media Browser screen. To do this
    1. Launch Rush
    2. Select the + button and choose Add Media
    3. In the lower-left corner of the screen, uncheck “Sync with Creative Cloud”
    When this option is selected, Rush will create a local project only.

    Feel free to write back in with any questions!

    You can reach us here as well

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @AdobeCare on Twitter
    @Adobe on Facebook

    Best,

    Peter

  13. Let iPhone Rush access Android projects

    Make it possible to open projects created on Android Rush on iOS Rush

    2 votes
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  14. Audio fade in and out. And speed control

    Speed control, reverse. (Slow motion/time lapse effect)
    Audio fade in and out.

    6 votes
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  15. Freeze

    Every time I do something such as split a clip, or mute the sound for a video clip, Adobe Rush freezes and I have to close the application before I can use it again otherwise it keeps freezing up.
    Please help!

    7 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    I’m closing this report now. If you continue to encounter any performance issues or bugs in Rush please reach out to us here to receive immediate assistance

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Thanks,

    Peter

  16. Audio transitions please!!!

    I want to make some audio transitions!

    6 votes
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    Not Actionable  ·  1 comment  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to edit offline

    Unable to use offline - really? iMovie can. Sometimes I’m at the beach or up a hill or on a plane and want to edit offline; sorry to be facetious but you do know that outside California moble web is expensive & slow?

    4 votes
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    Hi All,

    As noted in my original comment, Rush allows you to edit offline. The Internet is only required to first launch Rush to sign in. Once signed in, you can use Rush offline for 30 days before having to sign in again. Once you sign in again, you can use the app without internet for another 30 days.

    Hope this helps!

    PG

  18. Stop it crashing on iPhone 6

    Rush shows lots of promise, but crashes during editing and exporting a simple 18sec clip on an iPhone 6.

    2 votes
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    Not Actionable  ·  1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  19. I would like to be able to add an overlay and change the opacity of it.

    For example: if I wanted to add a video overlay of falling snow on top of the main video, I would need to lower the opacity of the snow video so it looks transparent

    2 votes
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    Not Actionable  ·  1 comment  ·  Transitions, Effects, & Animation  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add free soundtrack

    Add free soundtrack

    5 votes
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    3 comments  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →

    There is actually a collection of 10 free “Rush Soundtracks” included.

    On Mobile: tap the blue + button to add media, then [audio], then [Rush Soundtracks]

    On Desktop: click the blue + button, then select the ‘Media Browser’ at the top drop down, then select ‘Rush Soundtracks’ towards the bottom.

    Please let us know if these soundtracks are not what you were hoping for and if so, what you expected.

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