Premiere Rush

Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Videos trimmed in iOS don’t match audio in Rush

    When I import a video that has been trimmed in iOS Photos app into the iOS Rush app, the audio doesn’t seem to match the video any longer.

    If I have saved the trimmed clip as a copy, I can import the original and it works fine, but if I saved over the original, the issue is unavoidable.

    3 votes
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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  2. CHOPPY playback & render.

    Both the preview and the rendered video are choppy! Plz help!

    11 votes
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    3 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  3. Won't render project in trial version for features should be free app

    App is not very good. Adobe should start offering Premiere Pro in upgrade form again with an option to buy, instead of all this subscription based stuff.

    2 votes
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  4. App crashing on a variety of task

    Rush can crash up to 10 times an hour and I cannot pinpoint the reason. It’s crashed when trying to zoom in and out on the timeline, when trying to trim or cut a clip, when trying to duplicate a sequence. I think it is useful, but incredibly unstable.

    6 votes
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    2 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  5. My videos won’t load, when I tap on them it shows a loading sight but I left it to load all night and it never did. I lost 5 hrs of work

    I am very frustrated with rush because of this. It took many many hours for me to edit just to be lost because the app doesn’t know how to act.

    2 votes
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  6. make it work

    Just make it work right it works on my older computer i have widows 10 this computer is newer but i get purple and green colors I have Had your people take over my computer for 45 min and your people could not fix it
    I have been with adobe form photoshop 4.0 and now I think you company is not worth it

    1 vote
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  7. Crashing /Shutting down

    Keeps crashing / shutting down, very disappointing considering it’s a good app when working.

    I have reloaded app, updated app and tried everything.
    Using the latest iphone
    Have loads of space and paid the monthly fee thinking that might help even though I still had a free share

    1 vote
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  8. 6 votes
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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  9. Update 1.2.5 broke performance

    Recently updated to v1.2.5

    Application performs extremely poorly, no apparent reason; pc resources are optimal and none on peak. Can't edit a simple 2GB video on pc. What did this update just do? Fix it!

    1 vote
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  10. My video keeps vanishing from my sequences

    I just uploaded a bunch of videos and edited the clip. When I went back, half of the content was greyed out telling me the media could not be found.
    I played the whole video back previously so I know it was there.
    This has happened on two separate videos on mobile and iPad so I have wasted a huge amount of time. How can I trust this won’t happen again?

    2 votes
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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  11. It crashed constantly.

    This app doesn’t really work. It crashed 12 times in like 15 minutes. Doing something different every time. It’s sad when a company like adobe “rushes” a product to market. Get it? Rushes?

    11 votes
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    4 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add AMD Radeon GPU acceleration

    It seems that Rush supports Nvidia during export, timeline edit and playback. But it does not support powerful Radeon GPU and leaves all heavy lifting to CPU only.

    1 vote
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  13. Crashes constantly, video jerks and sound not matching up to images

    I have tried to get to the forums on my phone and on the computer and it keeps saying that I've been redirected too many times. This is my last try.

    I uploaded a video from my Olympus E -M10 Mark II. OS is Windows 10 on an HP EliteDesk. App has crashed several times and when it does work the video is jerky and the sound and images are not syncing up. Super frustrated!!!!

    5 votes
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  14. Change Preview quality on iPad

    I’ve seen on the desktop version you can change the preview quality so that the device doesn’t have to work as hard to render the footage. This should be an option on iPad and iOS as well. That way people with older devices can edit smoothly without it lagging and stuttering. I’m on an iPad Air 2 and it’s impossible to do any editing because of how bad it is.
    Preview quality options should include 100%, 75%, 50%, 25%, and even 10% so you can change the resolution it plays back. Most of the time at a mobile or tablet…

    3 votes
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  15. Lagging after colouring is added

    The video is fine at first but when I add colour the playback becomes incredibly laggy and skips sections. I don’t know why this is happening, please fix it! I have an iPad Air which is fully updated it that helps. Also the video is only one clip with no additional layers.

    1 vote
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  16. Would like to see the names of the various clips in the edit mode like in Premiere

    It's quite frustrating when using numerous clips and not being able to identify which clips are in the edits, especially since i do several takes of a scene. I love Rush but often need to resort back to Premiere due to it's limitations.
    Color correction, blowing up, tilting and re-framing in Rush are great.
    Wish that could be brought to Premiere.
    Don't use the preset color corrections, they are to rough for my taste.
    ,

    1 vote
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  17. This lags on a Lenovo Leigon! I get better results on my P20 Pro with Adobe Clips and not good enough.

    I have a feeling this will be due to a lack of understanding of how your software stores and uses data. A tutorial on how to optimise pc performance would be ace. If this is the cause... Would it help that clips are uploaded to the cloud and then imported or to lightroom? Or is this just that your program is incompatible with low internet speeds. I live in rural Spain so this is an issue here. I need to find something which will work. If your product is not going to be suitable for my use as a result…

    1 vote
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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fix the stuttering playback in edit mode

    Video playback in editor stutters. Full Premiere is fine with same clips. Even just a plain audio track with stills stutters! I have a 10 core/20 thread 64GB RAM system so it is not a hardware performance issue!

    2 votes
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fix your Playback Lag in IOS

    Please fix your Playback Lag in IOS, I was working on a video but the lag is just too painful to watch, please fix it.

    5 votes
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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  20. Constant crashing

    Ive tried to purchase rush premium 25 times in the past 30 minutes however the app tells me the product doesn’t exist and then proceeds to crash. You’re companies laziness has become infuriating to me. Fix these issues that I and everyone else who uses this app suffer from because I don’t see anyone doing what is needed. On these forms I hear excuses and misdirection, and in some cases closing threads without actually addressing issues. It’s laziness and anti consumer actions like this that cause companies to sink. You think it won’t happen now but it will. Fix this.

    1 vote
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
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