Premiere Rush

Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Please educate your support professionals

    Before purchasing my tablet I chatted with one of your support professionals and they assured me that the Galaxy tab s6 was compatible with Rush. However once receiving my tablet today I was unable to install Rush because my device is incompatible. Absolute ********. Why would they assure me that it was compatible when it is not.

    1 vote
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    0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Eric,

    I’m sorry you were given the wrong information from our support team. I’ll make sure that they are aware of the currently supported devices.

    I know it’s too late now but for reference here is the list of currently supported devices for Rush

    https://helpx.adobe.com/premiere-rush/system-requirements.html?promoid=VKW3KGBV&mv=other

    Thank you for writing in. We’re frequently added more devices to the list.

    Best,

    Peter

  2. Green shade

    Downloading the Intel driver did NOT remove the green shade on my Dell laptop. However, I went into Device Manager and updated every Intel driver on the listed devices -- top to bottom. Shut everything down, booted, and the shade is gone. LOVE this software!!

    1 vote
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    0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
  3. App crashing when I import files.

    App crashes when i import even the sample files.

    4 votes
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    0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →

    Closing post due to inactivity. If you are still experiencing this issue, please reach out to our support team for immediate assistance or submit the issue to our bug form.

    Rush support:
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Bug form:
    adobe.ly/rushbug

    Thank you,

    Peter

  4. Unable to add titles in Rush

    Unable to add titles in Windows 10. The title block appears in the timeline but unable see the default text to edit.

    6 votes
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    2 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
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