I am not a programmer, I don't know how to fix it. But literally every time I use this app that I am paying for it freezes and crashes. I am editing fairly simple videos for YouTube. I spent an hour or so recently with your tech team logged into my computer... Next time I use it, same thing happens. This is really unacceptable for something that your customers are paying you for. I am really getting tired of this. How am I suppose to effectively work if the software I buy doesn't?
The app is up to date.. Supposed to have bug and crash fixes... App crashes. Go figure.