Support HDR video from iPhone 12

Why can't videos recorded from iphone 12 be added to Premier Rush

82 votes

Cuong Vu shared this idea · October 29, 2020 · Flag idea as inappropriate… · Admin →

33 comments

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Zach Kratzsch commented · November 21, 2020 07:49 · Flag as inappropriate

I am also having this issue with adobe premiere. And im also having issues with premiere pro. i have found an issue when i record a video with iphone 12 pro and trim the original on the phone it doesnt work on premiere pro when i export it, the only way ive found to fix it was to go back to the orginal file and revert to original then when i trimmed it this time i saved as a new video and that got around it but it was a few hours of headaches before i figured that out so there is also an issue when importing files that have been trimmed on the iphone 12 pro into adobe premiere Pro.

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Bradley Whalen commented · November 20, 2020 21:39 · Flag as inappropriate

Getting the same error working with MP4 clips exported from Premiere Pro on Mac Book Pro and transferred to iPhone 12Pro via AirDrop.

IOS version 14.2.1
Rush version 1.5.38.

(Ironically none of this seems very Pro)

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Brie Friedman commented · November 20, 2020 19:21 · Flag as inappropriate

I have the same problem. I hope it’s fixed soon. It’s been a real pain in the neck to try and convert my HDR videos to a supported format. I find that my quality decreases and that’s not fun. Hope it’s fixed soon!

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Sarah Gould commented · November 20, 2020 17:17 · Flag as inappropriate

Following! I’m currently paying for this reason only! I really picked a bad time to start a YouTube channel!

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Jack Lohman commented · November 20, 2020 15:22 · Flag as inappropriate

When can we expect support for the iPhone 12 pro and pro max HDR video

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John Verbeeten commented · November 19, 2020 01:05 · Flag as inappropriate

FIX THIS FAST OR I WILL LEAVE MY SUBSCRIPTION TO ALL YOUR APPS

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Laura Orozco commented · November 15, 2020 08:45 · Flag as inappropriate

Import video format

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Adminpetergaraway (Software Engineer, Adobe DVA) commented · November 13, 2020 13:16 · Flag as inappropriate

Hello,

We're sorry for this inconvenience. We're working as fast as we can to add support to the latest HDR format from Apple. For now, the solution is to disable HDR format in your device's Settings.

Open Settings > Camera > Record Video, then toggle off the switch next to "HDR Video."

Thank you,

Peter

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Hillion Quentin commented · November 12, 2020 11:13 · Flag as inappropriate

Je confirme, je n’arrive pas non plus à importer mes vidéos prises avec l’iPhone 12 pro ...

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Jay Cruz commented · November 10, 2020 14:45 · Flag as inappropriate

This app is useless now. All my videos on my iPhone 12 pro use a different format which your product needs to support. I can't import videos nor does it make sense to convert them.

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Ross Miller commented · November 08, 2020 10:05 · Flag as inappropriate

I cannot import video from IPhone 12 on latest version downloaded of Rush 8th Nov 20. Error says incompatible media type.

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Ross Miller commented · November 08, 2020 10:03 · Flag as inappropriate

I have same issue

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Cuong Vu commented · October 29, 2020 21:07 · Flag as inappropriate

Why can't videos recorded from iphone 12 be added to Premier Rush

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