Support HDR video from iPhone 12

Why can't videos recorded from iphone 12 be added to Premier Rush

80 votes

Cuong Vu shared this idea · October 29, 2020 · Flag idea as inappropriate… · Admin →

33 comments

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ash ludgood commented · March 04, 2021 03:35 · Flag as inappropriate

Recorded on a 12. Made a whole video before it started crashing. Didn’t even try to export. Wanted to just try opening on my desktop
& completing it there.... but my desktop can’t even find the project because the files won’t fulully load

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Megan Geckler commented · February 05, 2021 23:45 · Flag as inappropriate

I am using an iPhone 12 Pro and made a really cut up video and it won’t export and then crashed. I restarted the phone, etc. Now it doesn’t even let me play the project, it just crashes over and over. It will not let me export either.

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Peter Charlton commented · January 23, 2021 00:23 · Flag as inappropriate

Yes, HDR export would be nice.

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Jeff McCord Soule commented · January 17, 2021 16:26 · Flag as inappropriate

This is a terrible app... useless for anyone wanting to export videos in HDR.

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Edgar Sanchez commented · January 07, 2021 22:52 · Flag as inappropriate

HDR videos work but look extremely washed out. unusable.

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Mario Brandan commented · January 01, 2021 11:40 · Flag as inappropriate

I can open and edit HDR vids on my iPhone 12 Pro, but it appears to remove the HDR information, making the exported file look duller

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Helena Eklund commented · December 09, 2020 10:52 · Flag as inappropriate

It now seems as Premier Rush converts my videos from HDR to standard. Colors are dull. As if I film with HDR switched off?
So yes I can add my videos, but there is no HDR effect left when imported??

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Jessica Schultz commented · December 08, 2020 07:03 · Flag as inappropriate

There's no new update for me in the App store. It just says "open" instead of update on all devices.

Still getting the Media Import Error for older 12 footage.

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Eric Windsor commented · December 07, 2020 21:11 · Flag as inappropriate

Did you update the app in the App Store?

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Eric Windsor commented · December 07, 2020 16:20 · Flag as inappropriate

It all works, Jess. Finally!

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Jessica Schultz commented · December 07, 2020 15:39 · Flag as inappropriate

Video I just shot on my iPhone 12 Pro is now importable into Rush. However, what about all of iPhone 12 footage from BEFORE today? It is still incompatible.

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Eric Windsor commented · December 07, 2020 15:16 · Flag as inappropriate

Looks like they fixed it with the latest iOS version. We can all rejoice. Please confirm here if you see the same.

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Prathee Thurai commented · December 06, 2020 09:09 · Flag as inappropriate

Yeah that’s true. I also try from iPhone 12 it’s not support HDR video..

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Matt Aston commented · December 04, 2020 09:39 · Flag as inappropriate

Support iPhone HDR — it’s been like a month. What’s up with this?

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Ashley White commented · December 03, 2020 11:34 · Flag as inappropriate

Same issue. Adobe needs to get on board, but Apple loooves to surprise everyone by forcing new chargers, removing headphone jacks, removing USB ports, etc. and now adobe has to follow suit with this BS.

IF adobe knew in advance then that's a different story.

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Hilary Gudgel commented · December 02, 2020 21:49 · Flag as inappropriate

Unacceptable that your app won’t support iphone 12.

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Jessica Schultz commented · December 02, 2020 08:34 · Flag as inappropriate

Yes, please support HDR video from iPhone 12 or your app is useless.

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Jimmy Olson commented · November 26, 2020 10:53 · Flag as inappropriate

I'm going to unsubscribe from the Adobe Rush app unless I can import iPhone 12 video.

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DanAngelo Cabal commented · November 21, 2020 21:45 · Flag as inappropriate

Premier Rush currently does not support the new HDR videos shot by the iPhone 12 pro, maybe have a way to import or convert these videos for import

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bk commented · November 21, 2020 14:43 · Flag as inappropriate

Same here, waiting for app patch to address issue with iPhone 12 file format

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