Allow direct communication with customer support for our feedback so we feel like we are being listened to.
I feel like the comments we make don't change anything. Some of these ideas need direct feedback from the company especially if we are all paying monthly now.
I appreciate you writing in. I’m sorry if you have not received the support you need. We absolutely try our best to respond to as many users as we can, but I know posts can be missed sometimes. Here are the best channels to reach out to us for
@AdobeVideo on Twitter
@AdobeCare on Twitter
@Adobe on Facebook
Rush user forums:
This is user to user but Adobe folks to look here as well
We want to make sure Rush is not ever getting in the way of you creating.
All the best,
ps: I’ve set the status to “Not Actionable” only because three’s not a better option. We’ll make sure to take action on being responsive.