I upgraded but still can’t export my video!!!!! 😡
aaron Boyd commented
iPad Pro 2020 I upgraded to iOS 14 and suddenly my premium a rush paid version is not working what is going on I can’t render I can’t save a video I also can’t save it in 4K it only gives me the 1080 P option now everything was working great before the upgrade to iOS 14 what is going on help Adobe I hope you fix this very soon I am a paying customer
LINDA JACKSON commented
Cannot share video to YouTube...the icon in Rush is not turning Blue when selected..inactive!!!
Luis Morales Velásquez commented
CARPENBROS YT commented
Same here can’t export
Sarah Vause commented
Same I can't export!
Amber Schwartz commented
What is going on? I can't export my videos either and I pay each month. Please fix asap
Evan Campbell commented
Having the exact problem. Was prompted to pay an extra $10 a month for “premium audio editing tools” and still have no answers. I called and had a work order opened but there was no help there besides: restart your device, use another computer (I only have 1) and then I was told he couldn’t help more and my work order would be left open. Is any one getting helped at all with this?
Bruno Bruhns commented
Same thing is happening to me!
edwin guerra moreno commented
I can’t export my video. I already pay!!
Gustavo Guzman commented
I can’t get it to export as well. Crashes soon after starting. Unsubscribing.
2020 iPad Pro
Jeongsol Lee commented
ㅅㅣㅣㅣㅣ발 돈냈더니 안되네
Patrick Yun commented
Tells me to upgrade because it thinks Im on another account. Then I press upgrade, it goes to my account on safari that already have purchased the product. I go back to refresh, and it still says I need to upgrade. Total waste of time.
Thomas Himes commented
My older brother told me that you press share in the upper left hand corner and pick where ever you wanted to export it to..but yet again I could be wrong
Rick Morgan commented
I have been invoiced four times but still can't share or export to my local computer. I'm wondering if it's a software bug? I might add that I uninstalled Rush, used the Adobe removal tool, reinstalled Rush but it still does not work. Very disappointing product.
PC - Windows 10 v1909
RAM 32 GB
CPU Intel i5 3.5 GHz
Ramon Garcia commented
Literally crashes when I try to export please update!
Aashi Apurva commented
i updated the app twice still its not opening slove it ASAP.
khonhom khur commented
I upgraded already but still cannot export
Yonathan Martinez commented
Not upgrade subscription, anyway you can’t export video
RaffertyBridges Vlogs commented
The upgrade takes up to 3 working/business days to start working on your device. If you purchase the upgrade on a Friday do not expect to receive the upgrade on your device until the Wednesday/Thursday at latest!
Michel Mekoulou commented
I can’t export a video that I edited since yesterday. I upgraded my ado de version but I still can’t export. /it’s an emergency, I need a video for a show this afternoon.