I upgraded but still canāt export my video!!!!! š”
Help please!
Sharese Hopkins
shared this idea
158 comments
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Gracie Hammond
commented
I would like to add to the hate for premiere rush šāāļøClvideo project due in an hour and this app doesnāt export video?!? Pointless friquing pointless.
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Mark Martsolf
commented
I guess I'm gonna have to add my name to this long list of unhappy rush usersā¦ I don't understand why Adobe doesn't address thisā¦ What good is the program if I can't export itā¦i Have these wonderful films but can't freaking use themā¦ it worked fine for a long time and I got used to the program and I love it and it helps my business and now it's a piece of **** and I'm very upsetā¦ As are a lot of people I guess...what to do... what to do...
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Mark Martsolf
commented
I guess I'm gonna have to add my name to this long list of unhappy rush usersā¦ I don't understand why Adobe doesn't address thisā¦ What good is the program if I can't export itā¦i Have these wonderful films but can't freaking use themā¦ it worked fine for a long time and I got used to the program and I love it and it helps my business and now it's a piece of **** and I'm very upsetā¦ As are a lot of people I guess...what to do... what to do... I also have issues with Creative Cloud as wellā¦ I can make a film on my phone, and sync it with Creative Cloudā¦ And even two days later I can't get the same files on my laptopā¦ So working between two platforms just doesn't work anymoreā¦ I think they've forgotten about rush and they're onto something new
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Tony Adams
commented
It won't export only on YouTube for me. It has been very glitch from the beginning but always exported after waiting several hours. Now it won't export to YouTube at all. I can export to fb and tiktok but can't get my finished video to YouTube where I really need it to be. This is very frustrating and customer service is a joke.
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Bernia Marouane
commented
I canāt export my videos i donāt know why
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Meghan G.
commented
I am working on videos and can't export ANY of them. So much time spent and I can't finish them! Working on a fine PC built for graphic design. I produce videos with it weekly. This issue started a month or so ago for me and it's Bad and getting worse each day. Why isn't Adobe helping it's customers with this?? It seems like many of us are having issues. Need to get my work done and cant! Please help! Please!
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Ronald den Hoed
commented
Same here! See screenshot attached
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Nelson Sit
commented
Always crashed when export video
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Rudy Castillo
commented
I can't export anything that exceeds 10 minutes. This is really frustrating.
It'll "successfully export" but the video just freezes at the ten minute mark.
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Gillian Parker
commented
I can't export the product I just spent two days producing. It get to the same spot every time and freezes, then I get the error message that locks the whole program. I have tried restarting, locking the titles, disabling video graphics card-every suggestion I found here. Please help!
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Erik Vicino
commented
This thing is terrible! The video just WONT export, on my phone it just says there was an "error" and crashes, on my laptop (which works perfectly with premiere pro with windows 10), will just "start exporting" and the whole thing gets stuck, had to reboot the laptop to "close" rush (not even able to shut it down with program manager!) Why is this even sold !?
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Esther van Dongen
commented
I have the same problem only than with my laptop. With windows 10. I even downgraded my rush application but that doesn't help either. after exporting, the whole program crashes and I can't exit any more, so I have to forse my laptop to shut down. I don't think this is well for the performance of my laptop. .
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Spencer McDuffy
commented
APP WORKS GREAT UNTIL YOU UPGRADE.
NOW THAT I BOUGHT IT, IT WONT EXPORT MY VIDEO!
GOING TO CANCEL IF NOT RESOLVED.
Who can help me? -
julio Noguera
commented
cuando quise exportar un video de un minuto, trabajando horas y me dice que AH ALCANZADO SU LIMITE DE EXPORTACION.
MAL MUY MAL -
Marco Gonzalez
commented
Honestly, I'm not getting my monies worth at this point.
I cant export videos from my phone so I switched over to my laptop only to find that my cloud isn't properly syncing.
I checked my WIFI and settings and have listened to the community for help. It seems Adobe needs to step up and rectify this. It's a very disingenuous service as it stands now
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Filipe Furian
commented
Just bought Rush, but still the limited version...
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renos ren
commented
it wont let me export my video and i am getting really frustrated.
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Janice Soucey
commented
Same issue. Itās never worked. Using latest version on iPad. Video was recorded on iPhone X. Pulled into Rush to iPad from photo stream. Audio separated. Cross fade transitions. Will now have to rebuild in premiere. š¢
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Venus Doan
commented
Hello,
Iām trying to export to YouTube but it is not giving the option. Please advise as I upgraded this feature just to be able to upload my 4K videos to YouTube.
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Wolfgang Grulke
commented
I finally mamaged to get one of the Adobe techies to have a look the problem online. In my case the problem truned out to be a compatibility problem in RUSH with the NVIDIA drivers. There is still no solution but this work-around allowed me FINALLY to export the project. Before exporting disable the NVIDIA drivers in Device Manager and then go back to RUSH and export/share your project. In my case it worked without errors. The you have to go back and enable teh drivers agin to carry on with your work. I have been told that someone is "looking at the problem" - which does not help much if you're stuck.
