I upgraded but still can’t export my video!!!!! 😡
Help please!
Sharese Hopkins
shared this idea
110 comments
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aaron Boyd
commented
iPad Pro 2020 I upgraded to iOS 14 and suddenly my premium a rush paid version is not working what is going on I can’t render I can’t save a video I also can’t save it in 4K it only gives me the 1080 P option now everything was working great before the upgrade to iOS 14 what is going on help Adobe I hope you fix this very soon I am a paying customer
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LINDA JACKSON
commented
Cannot share video to YouTube...the icon in Rush is not turning Blue when selected..inactive!!!
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Luis Morales Velásquez
commented
Ayudaaaaaaaa
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CARPENBROS YT
commented
Same here can’t export
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Sarah Vause
commented
Same I can't export!
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Amber Schwartz
commented
What is going on? I can't export my videos either and I pay each month. Please fix asap
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Evan Campbell
commented
Having the exact problem. Was prompted to pay an extra $10 a month for “premium audio editing tools” and still have no answers. I called and had a work order opened but there was no help there besides: restart your device, use another computer (I only have 1) and then I was told he couldn’t help more and my work order would be left open. Is any one getting helped at all with this?
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Bruno Bruhns
commented
Same thing is happening to me!
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edwin guerra moreno
commented
I can’t export my video. I already pay!!
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Gustavo Guzman
commented
I can’t get it to export as well. Crashes soon after starting. Unsubscribing.
2020 iPad Pro -
Jeongsol Lee
commented
ㅅㅣㅣㅣㅣ발 돈냈더니 안되네
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Patrick Yun
commented
Tells me to upgrade because it thinks Im on another account. Then I press upgrade, it goes to my account on safari that already have purchased the product. I go back to refresh, and it still says I need to upgrade. Total waste of time.
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Thomas Himes
commented
My older brother told me that you press share in the upper left hand corner and pick where ever you wanted to export it to..but yet again I could be wrong
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Rick Morgan
commented
I have been invoiced four times but still can't share or export to my local computer. I'm wondering if it's a software bug? I might add that I uninstalled Rush, used the Adobe removal tool, reinstalled Rush but it still does not work. Very disappointing product.
PC - Windows 10 v1909
RAM 32 GB
CPU Intel i5 3.5 GHz -
Ramon Garcia
commented
Literally crashes when I try to export please update!
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Aashi Apurva
commented
i updated the app twice still its not opening slove it ASAP.
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khonhom khur
commented
I upgraded already but still cannot export
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Yonathan Martinez
commented
Not upgrade subscription, anyway you can’t export video
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RaffertyBridges Vlogs
commented
The upgrade takes up to 3 working/business days to start working on your device. If you purchase the upgrade on a Friday do not expect to receive the upgrade on your device until the Wednesday/Thursday at latest!
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Michel Mekoulou
commented
I can’t export a video that I edited since yesterday. I upgraded my ado de version but I still can’t export. /it’s an emergency, I need a video for a show this afternoon.
