help retrieve lost files
I was automatically logged out of my account and when I logged back in all my projects I was working on had disappeared. please provide us with solutions to retriev these lost files. thank you.
Sorry, your projects are not appearing. Can you provide a few more details?
1. What version of Rush do you currently have installed?
2. When you signed out of Rush, did you sign back in using the same login information?
3. Did you update or delete Rush (and then reinstall) before logging in?
4. Do you have your projects synced to Creative Cloud or were they local only?
5. Have you tried being connected to WiFi and also cellular service?
I hope we can sort this out for you ASAP.