How can we improve Premiere Rush?

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"unable to export, some error occured"

I've used Adobe rush on my pixel 3 XL a number of times successfully. Very useful. However, I went to use it yesterday and no matter how many times I tried, when rendering, it'll get to the same place then stop with the "unable to export, some error occurred".

I tried to export one of the clips that come with the app for the intro, exports fine. I've tried closing and restarting the app, reinstalling the app, nothing!

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Tom shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Hind Elhaj commented  ·   ·  Flag as inappropriate

    Hello, I'm having the exact same issue with the same smart phone - please can someone offer w solution?

    Thanks

  • Sagun Mandi commented  ·   ·  Flag as inappropriate

    I have also this problem. i was rendering gaming video. i captured it by screen recorder. The video was like 6 min. But it was always crashing while exporting.

  • Jeffrey Punzalan commented  ·   ·  Flag as inappropriate

    Waited 2 hours for my video to render onto youtube, only to try to publish it, and it failed right at the end.....Now I have to try again? Waste of time..... Trash.

  • Adminpetergaraway (Software Engineer, Adobe DVA) commented  ·   ·  Flag as inappropriate

    Hi Tom,

    Very sorry for the trouble. Can you tell me what files you're using the are failing to export? Was it from the Pixel 3 XL or from another camera? 4k or 1080? Any effects or anything special about the project?

    Thanks,

    Peter

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