Rush crashes during export on iOS
I just spent an hour editing a video for a potential employer and now rush crashes every time I attempt to export it. Looks like I’ll have to redo it with i movie. Very disappointed...
Anonymous
shared this idea
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Hi!,
Sorry Rush isn't performing well for you. I would like to try to help understand what’s causing the issues. Can you please answer a few questions?
1. What device and iOS version do you have?
2. What type of video do you have? 4k, 1080 clips? Long? Short?
3. Do you have plenty of free storage space on your devices?Thanks in advance for the information.
PG
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Anonymous
commented
Spent hours and days creating a 3 minute video that is due Friday and now I can’t export because every time I try, Rush just closes!
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Anonymous
commented
My app keeps crashing when i try to export- i have iphone 10XR
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Anonymous
commented
Same here. Even on the ipad pro 2018
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Hello,
Sorry Rush isn't performing well for you. I would like to try to help understand what’s causing the issues. Can you please answer a few questions?
1. What device and iOS do you have?
2. What type of video do you have? 4k, 1080 clips? Long? Short?
3. Do you have plenty of free storage space on your devices?Thanks in advance for the information.
PG
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Anonymous
commented
App keeps crashing while exporting a video to library.
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Hi Lauren,
Sorry Rush hasn't been running smoothly. Can you provide a few more details?
1. What type of clips are you using? 4k, 1080p?
2. What steps did you take that led to the crash?
3. Can you include a screenshot of your project so I can see what it looks like?Thanks!
PG
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Lauren
commented
Please contact me when this thing is actually functional. Cannot believe this was released so half baked. Using iPhone X btw.
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Anonymous
commented
I can’t export at all. Nothing. iOS 12.1 on iPhone X and I can’t export at all. The whole app crashes.
