Rush crashes during export on iOS
I just spent an hour editing a video for a potential employer and now rush crashes every time I attempt to export it. Looks like I’ll have to redo it with i movie. Very disappointed...
Long shing Ng commented
Chrizr 7 commented
Yesterday I tried to export a video from my phone and it said failed to save on camera roll. That made me waste my second free export I only have one now.
Matt Loutzenhiser commented
First video I did was great. No issues. So I paid for it and I've been trying to export for 24 hours now and "some error" keeps happening. So dissapointing. Please figure it out or take the app down so others don't waste money.
Beth B commented
Anyone have a fix for this issue? I've reinstalled the program, tried multiple different files and every time it reports and error after rendering, at the beginning of the upload to YouTube. I need a fix ASAP. Using Windows based laptop - updated. I have verified all programs are up to date.
Dave Bottom commented
Same here. Spent a few hours editing a 2 min video and keeps crashing when I try to export on iPad. Still haven’t been able to export.
【The foodie lady Lulu】 ルルちゃんねる commented
same problems here.
I sent 1day for editting new video.
but crushed.very sad.
Isabelle Coulombe commented
Same thing here. Each time I use it I must close and reopen the program MANY times cause it is crashing, either when I'm editing or exporting.
Bruno Aguiar commented
I'm having the same problems!! Lots of different projects, days of work and I can't export!! Worst is that I payed for this app already!! What to do now?? It's been more then a year and they Don't fix it
Thành Dinhngoc commented
April Slocum commented
Same here ... it is a junk program... waste of money and time. I had to switch to imovie for my phone video editing to export properly. It has all kinds of issues on my PC too.
masduki duki commented
Maricia Clark commented
I spend hours editing then fail on export, the only way it works is if I compress my videos in handbrake to mp4 from mov and who wants to do that with every video!? That could take hours
Ryan Price commented
I have never been able to export a video. It has crashed 5 times in a row on a simple 3 minute video.
Howard Stevens commented
It crashes frequently on my iPhone, but ALWAYS crashes on export (regardless of export settings). It’s only a 2 minute video... essentially Rush is unusable.
hon fun kyle tse commented
I have got the same problem here, it keeps crashing during export on IPad. I have spent a whole week to edit wedding video for my friend. Please advise how can it be resolved. I am paying monthly subscription.
Daniel Nessel commented
I’ve been able to export videos onto my iPad but this recent video just keeps crashing out the app during rendering. Won’t render on my iPhone 8 either. I subscribed for the monthly fee hoping it would work but still won’t. When I subscribed, the codec to play video DL’d onto my desktop (windows 10) but the clips are so messed up it isn’t watchable. The clips start playing from the beginning every time I made a cut within the clip. Though the audio keeps playing as normal. It renders just fine on desktop- it’s just very screwed up.
Back to the iPad- I’ve found that if I hide titles the video will render first try, but I can’t have my video be without titles- they are an inseparable part of the story! Pleeeeease fix this, I really want to rely on Adobe, especially when I put 30+ hours into each edit. Thank you!
Phil Bailey commented
I just an spent hour editing a video in adobe rush, thinking this was so convenient. Come to find out every time I try to export it crashes!! Come on guys, you really have to fix this issue. I even upgraded to the $10/mo subscription just so I wouldn’t be limited in exports. I don’t want to cancel, but if you guys can’t fix the bug, then I have no choice but to explore other options. I simply don’t have time to be fooling around with an app that’s going to unreliable.
reid herschell commented
Any way to resolve the crashing issue while importing the media files in iphone, i did not paid for the app for this issue. I cannot use the app now, and worst after i reinstall my video got deleted, very disappointing. Please solve the issue, thanks
dinis meier commented
On my iPhone 11 pro I imported 80 clips and edited for more than 2.5h.
I went to the overview to change the name before exporting. After changing the name, it is not possible anymore to open the movie :( even on my desktop premiere version. Very disappointing, i like the apps intuitivity totally. Any chance to reopen the movie?
Page Leung commented
Having the same problem while I will need my video tomorrow. Anyway to solve this ??