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Rush crashes during export on iOS

I just spent an hour editing a video for a potential employer and now rush crashes every time I attempt to export it. Looks like I’ll have to redo it with i movie. Very disappointed...

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  • Colin Farquhar commented  ·   ·  Flag as inappropriate

    Rush crashes during this stage for me also. It also crashes most of the time after each new edit has been done (eg, once I have changed speed, once I have cut a video, once I have added text)

  • TOE AUNG LWIN commented  ·   ·  Flag as inappropriate

    I encountered the same thing. Rush was crushed even during the editing process.

    I could not render the project file in the end. Rush stopped working when I tried to export the project. Helpless.

  • Kazuhiro Ueno commented  ·   ·  Flag as inappropriate

    Spending more than 3 hours to edit my videos on my iPad. Then I’ve got a rendering error. Since then the Rush app keeps crashing and gets rendering errors. I deleted most of my saved projects, but it didn’t help. I even contacted the customer support. They said my iPad had no issue. My projects are just 5-20 minutes long. Please investigate rendering errors on iOS.

  • Deirdre Boyd commented  ·   ·  Flag as inappropriate

    Same issue but spent a whole day editing a video. Tried to export, it froze and is that way the following day. I dread having to redo the work.

  • Chrizr 7 commented  ·   ·  Flag as inappropriate

    Yesterday I tried to export a video from my phone and it said failed to save on camera roll. That made me waste my second free export I only have one now.

  • Matt Loutzenhiser commented  ·   ·  Flag as inappropriate

    First video I did was great. No issues. So I paid for it and I've been trying to export for 24 hours now and "some error" keeps happening. So dissapointing. Please figure it out or take the app down so others don't waste money.

  • Beth B commented  ·   ·  Flag as inappropriate

    Anyone have a fix for this issue? I've reinstalled the program, tried multiple different files and every time it reports and error after rendering, at the beginning of the upload to YouTube. I need a fix ASAP. Using Windows based laptop - updated. I have verified all programs are up to date.

  • Dave Bottom commented  ·   ·  Flag as inappropriate

    Same here. Spent a few hours editing a 2 min video and keeps crashing when I try to export on iPad. Still haven’t been able to export.

  • Isabelle Coulombe commented  ·   ·  Flag as inappropriate

    Same thing here. Each time I use it I must close and reopen the program MANY times cause it is crashing, either when I'm editing or exporting.

  • Bruno Aguiar commented  ·   ·  Flag as inappropriate

    I'm having the same problems!! Lots of different projects, days of work and I can't export!! Worst is that I payed for this app already!! What to do now?? It's been more then a year and they Don't fix it

  • April Slocum commented  ·   ·  Flag as inappropriate

    Same here ... it is a junk program... waste of money and time. I had to switch to imovie for my phone video editing to export properly. It has all kinds of issues on my PC too.

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