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Rush crashes during export on iOS

I just spent an hour editing a video for a potential employer and now rush crashes every time I attempt to export it. Looks like I’ll have to redo it with i movie. Very disappointed...

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  • Isabelle Coulombe commented  ·   ·  Flag as inappropriate

    Same thing here. Each time I use it I must close and reopen the program MANY times cause it is crashing, either when I'm editing or exporting.

  • Bruno Aguiar commented  ·   ·  Flag as inappropriate

    I'm having the same problems!! Lots of different projects, days of work and I can't export!! Worst is that I payed for this app already!! What to do now?? It's been more then a year and they Don't fix it

  • April Slocum commented  ·   ·  Flag as inappropriate

    Same here ... it is a junk program... waste of money and time. I had to switch to imovie for my phone video editing to export properly. It has all kinds of issues on my PC too.

  • Maricia Clark commented  ·   ·  Flag as inappropriate

    I spend hours editing then fail on export, the only way it works is if I compress my videos in handbrake to mp4 from mov and who wants to do that with every video!? That could take hours

  • Ryan Price commented  ·   ·  Flag as inappropriate

    I have never been able to export a video. It has crashed 5 times in a row on a simple 3 minute video.

  • Howard Stevens commented  ·   ·  Flag as inappropriate

    It crashes frequently on my iPhone, but ALWAYS crashes on export (regardless of export settings). It’s only a 2 minute video... essentially Rush is unusable.

  • hon fun kyle tse commented  ·   ·  Flag as inappropriate

    I have got the same problem here, it keeps crashing during export on IPad. I have spent a whole week to edit wedding video for my friend. Please advise how can it be resolved. I am paying monthly subscription.

  • Daniel Nessel commented  ·   ·  Flag as inappropriate

    I’ve been able to export videos onto my iPad but this recent video just keeps crashing out the app during rendering. Won’t render on my iPhone 8 either. I subscribed for the monthly fee hoping it would work but still won’t. When I subscribed, the codec to play video DL’d onto my desktop (windows 10) but the clips are so messed up it isn’t watchable. The clips start playing from the beginning every time I made a cut within the clip. Though the audio keeps playing as normal. It renders just fine on desktop- it’s just very screwed up.
    Back to the iPad- I’ve found that if I hide titles the video will render first try, but I can’t have my video be without titles- they are an inseparable part of the story! Pleeeeease fix this, I really want to rely on Adobe, especially when I put 30+ hours into each edit. Thank you!

  • Phil Bailey commented  ·   ·  Flag as inappropriate

    I just an spent hour editing a video in adobe rush, thinking this was so convenient. Come to find out every time I try to export it crashes!! Come on guys, you really have to fix this issue. I even upgraded to the $10/mo subscription just so I wouldn’t be limited in exports. I don’t want to cancel, but if you guys can’t fix the bug, then I have no choice but to explore other options. I simply don’t have time to be fooling around with an app that’s going to unreliable.

  • reid herschell commented  ·   ·  Flag as inappropriate

    Any way to resolve the crashing issue while importing the media files in iphone, i did not paid for the app for this issue. I cannot use the app now, and worst after i reinstall my video got deleted, very disappointing. Please solve the issue, thanks

  • dinis meier commented  ·   ·  Flag as inappropriate

    On my iPhone 11 pro I imported 80 clips and edited for more than 2.5h.
    I went to the overview to change the name before exporting. After changing the name, it is not possible anymore to open the movie :( even on my desktop premiere version. Very disappointing, i like the apps intuitivity totally. Any chance to reopen the movie?

  • Sage Scott commented  ·   ·  Flag as inappropriate

    I cannot believe this bug has been mentioned here for more than a year and doesn't appear to be resolved. I just filled out the Adobe form below with my specifics, but cannot seem to be able to export or post my finished video. So frustrating!

  • Bayu Rahardito commented  ·   ·  Flag as inappropriate

    I also have the same issue, Rush crashes everytime the export progress bar reaches almost 100%, so frustrating.. I have uninstalled it then re-install it again but still found the same issue. I'm using GNote 10 and only exporting 1080p 80mb video file.

  • Abigail Anarcki commented  ·   ·  Flag as inappropriate

    My Rush hasnt worked in over a month. It just shows the loading sign, and I have updated it and tried going back to an old version.

  • Beau D. Stucki commented  ·   ·  Flag as inappropriate

    What’s more, the project does not appear in the Adobe cloud and there’s no way to transfer project files. My many hours of work are literally trapped in this misleading, malfunctioning app

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