Artifacts and glitches in exported video
Export artifact on iPhone XR.
I shot all my videos using the native camera app. 1080p, 60 fps, stereo audio. iPhone XR on ios 12.1.2.
The editing process and real-time playback are fine. But the exported video will have weird artifacts all over the place.
I’ve got good news! We placed a fix for this issue in Rush 1.5.5. Please let us know if you reencounter this issue.
Thanks for all the info you’ve provided and your patience as we worked to address this.
Joel McDonald commented
This is still a problem. It's never been an issue with Rush (for me) until today. I sometimes see the artifacts while playing the video in the editor, but not always. I'm getting artifacts in the exported video. Like other have said...I've got hours into this project, and no way to export. I'm running 5.5.29 on Mac OS.
Luckey Productions commented
September 22, 2020 and my rush app is having glitchy...
“Export Spasms”...something is definitely wrong. ...ugh. Hours of work...... Dang.... iPhone 11 Pro Max camera files only..... a downer for sure.
Oz Andrews commented
This is the first time I’ve used Adobe Rush, I’m not techy at all.. has taken me hours to edit my first video for YouTube and when exporting to camera roll I’m having this same glitch issue, it occurs 12 seconds from the end of the video and it appears to be a flash of earlier footage. I’m using version 1.5.12 on an iPad Pro, video footage taken on GoPro Hero8 and iPhone 11 Max Pro. I’ve tried importing a new clip to replace the old and the same thing happens in the same place when rendered. As I said before, I know nothing about nothing........ but I do know this isn’t working and I’m really miffed about it!!!! Hours of work out the window.
Mario Vengoechea commented
Peter this is still a problem and I’m running 1.5.12. I want to use Rush but I’m being forced to use iMovie now.
Michael Melz commented
version 1.5.8 still has the same issues.
I edited a video created with mp4 files. everything exported fine, until i tried to put a small png file in the corner as my logo. Once i did that, i got glitches all over every time i exported.
I am using a MacBookPro (Mojave, ver.10.14.6) and running Rush ver. 1.5.8
So far... iMovie is leaps and bounds ahead of Rush.
COME ON ADOBE. Get it together.
Charles Jonassaint commented
I’m running iPhone video, 30fps and some 120fps. On export, video has artifacts regardless of export setting. I have most updated iOS and RUSH version
Right in the middle of the video when he says Tsunami and when he throws the stick in the reservoir. This is my kids class project. Very frustrating I can’t troubleshoot this for him. Please help.
Kris Kidd commented
Still seeing glitches on segments of video. They appear to occur on clips that have been enhanced with rotation, sharpness and transformed with zoom etc.
Nina Lentini commented
Definitely not fixed.
EDIT: Thought that I'd try opening the Rush project in Premiere Pro on my computer, and try exporting it that way. However, I can't open any of my Rush projects. Premiere doesn't even give a sign that it's trying to load the project, the thumbnail just goes gray when I click on it.
Liv Mae commented
Hi, I’ve exported my video 10 times and it’s still got the glitch every time, even tho you’ve reported it as fixed..
James Lillian commented
Hey! I tried uploading my vid to YT and it said that google hasn’t verified this app. And I have no more free shares. The paying to share is also stupid they our our videos that we should be able to edit and share and we can always switch apps. Disappointed. Also make it so that after we edit our videos we have the option to send it straight to our photos. Pls accommodate these changes or I will post many posts that are argued towards people leaving because you guys don’t care. Thank you and have a good day.
We're still actively working on this problem. It would be helpful to know a few things are your device and media
1. What device and iOS version do you have?
2. What type of media is in your project? You can find this under OS Settings > Camera - Please share the following info
* Resolution and frame rate of your media
* Under Formats - Is High Efficiency or Most Compatible selected?
3. Are there any steps or anything done in the project to make the glitches consistently occur?
Thank you very much for the information and your patience as we work hard to resolve this.
Christi VanZandt commented
Is this appearing in the same spot for others? Or is it an issue at different sequences for each export? I've tried exporting multiple times with it appearing at different points in each export.
Robin Gaunt commented
A nother month and still no fix... Very sad..
Max Cameo commented
I run a Youtube Channel with 120K plus followers and I work with premiere and my iphone. Lately all my videos have been messed up by this problem. It takes me hours to cut out all of the parts, where the problem appears. Now I chanded the settings to most compatible. I still can't believe how I pay nearly 1800 Euros for a phone and a monthly membership to adobe, for having such an issue. Really........
This issue is still being investigated. We're continuing to make this one of our top priorities.
We will update this post as soon as we have more information. We appreciate your patiance.
Erme Garcia commented
Has there been any update to this since October?? I'm still experiencing this issue on the iPhone Max Pro.
Fred Jonin commented
We also have this problem, we have changed the recording on iOS device format to "Most Compatible".
Unfortunately, it doesn't change anything....
Here’s a photo what it looks like.
I have the same issue on every sequence I’ve done It’s adding visual artifacts.
- No color filters
- Used drip black transitions (doesn’t happen on transitions though)
- iPhone 11 Max Pro
- Video is about 2-3 minutes
- Happens w/ or w/o audio being exported as well
- Leaving app open during export
I’m having the same problem.