My audio is out of sync EVERYTIME?!?!
My audio never is in sync with my video. Why is this?? This app is not good.
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36 comments
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Chance Richie
commented
I'm having the same issue as I just imported some live action to splice with some information content for my business. Audio lag about 2 seconds.
Has anyone come up with a workaround?
Thanks!
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Annette Lucas
commented
I have just started having this problem. I shoot video on a Panasonic AG HMC 150 video camera, AVCHD format. The file that is brought in to Adobe is .MTS. I had never had an issue importing this file directly until I upgraded to Mac OS Catalina and started using Premiere Pro v 14.0. I read several forums that said to convert the MTS file to MOV via Adobe encoder. Which I tried. Audio seems okay, but as soon as you delete a clip from the timeline, all of the audio becomes out of sync. The clips play perfectly fine in assembly, but not on the timeline. I also read a forum that said to delete the .xml files that Adobe creates in your folder (which should never happen) and reboot. My original folder created in the camera, which I copied to my desktop has also been altered by Adobe. It no longer shows the BDMV folder, or the folders within that folder, clipinf, playlist or stream. I can't even figure out where Adobe put those .xml files to delete.
I am beyond frustrated as I can no longer edit anything on my macbook pro in Adobe. I might as well go bay to Final cut.
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george simons
commented
Yes, mine is just a few miliseconds off.
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Anonymous
commented
I have this issue as well, leaving this otherwise brilliant app useless 😞
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Hi All - There was a new update of Rush today 1.2.1 that we believe will resolve the audio sync issues for many of you. If you continue to experience audio sync problems, please fill out this form here and provide as much detail as possible.
We really want to get this resolved for everyone!
adobe.ly/rushbug
All the best!
Peter
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Guy Elsmore-Paddock
commented
Same problem here.
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John
commented
I'm having the same problem on my IPad. First few videos around 5 min or less were fine, tried two longer ones and it's off both times. I filled out the form but just in case I'm on an Ipad 5th gen with 12.4 software installed. I was recording in 1080 12mbs 60fps.
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Hi!
Audio out of sync should not be happening. We would like to investigate this further. Could you please fill out the information here so we can look into this issue for you and hopefully get it resolved right away?
adobe.ly/rushbug
Providing us a sample file would be very helpful.
Thank you!
Peter
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Lalves_sp
commented
I'm having the same problem on ipad for any length of videos , on Mac it happens with sequences longer than an hour
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Michael Campbell
commented
Same here...first time using and audio is like 8 to 10 secs out of sync with no apparent way to fix in Mobile version of rush... frustrating.
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Colin
commented
yeah i get this every time I use Rush also.
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ANDREW MCALLISTER
commented
I've seen this happen when a clip is scaled: the audio gets out of sync, then then magically, after some period of time, the issue is self-corrected. I captured it with a Quicktime screen recording, but afterwards of course it had no audio. *FACEPALM*
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Hi All,
Audio out of sync should not be happening. We would like to investigate this further. Could you please fill out the information here so we can look into this issue for you and hopefully get it resolved right away?
Sorry for the inconvenience.
Peter
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Anonymous
commented
Having trouble with this on my iPad as well!
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Chiahao Chou
commented
Same here. Disappointing. Hope this gets resolved!
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Jeff Jones
commented
Yes. I've had the same problem. I exported my 90 second video a couple weeks ago. Looked great. Then when back to Rush to make some edits yesterday and the audio is out of sync. It seems to be approximately 20 seconds behind. Very frustrating. I basically will have to start over and edit in Premiere Pro instead.
