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My audio is out of sync EVERYTIME?!?!

My audio never is in sync with my video. Why is this?? This app is not good.

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  • Thimo Sonius commented  ·   ·  Flag as inappropriate

    I found a working solution.

    The problem is your phone is recording most of the times in MP4 (H.264, HEVC and basically mov).
    Those files are not ideal for editing. They have variable frame rates.

    Please try this:
    1. Make a video en use premiere Rush, export and (hope) the video is out of sync. Ok thats a problem.

    2. Now export / convert the original video, i use iMovie on my iPhone.

    3. Replace in Rush the first file with this new file in Rush and export the Rush project again. I guess the video will now be in sync, because my video's are.

    You can play with your phone settings to get the right format so maybe there is a chance you wouldn't need to do this each time.

    Like to hear if you try this and what the outcome was.

  • Ella Morgan commented  ·   ·  Flag as inappropriate

    Late 2020 and I'm having this problem! I find the file only loses sync if I leave the application and come back to the project later, but then there's no way of fixing it besides Adobe CleanUp tool. This always works, BUT means uninstalling and reinstalling ALL of my adobe applications if I accidentally close the app before rendering, or need to edit over more than one sitting. It also proves that the fault is with the application, not the files themselves.

    Please please fix this! I'll be using Premiere Pro until then.

  • Ryan Turner commented  ·   ·  Flag as inappropriate

    This issue is haunting my entire day! Video is perfectly synced within the editor and then upon rendering it is out of sync. The original source is a zoom meeting recording at 720p. Not sure what to do at this point...

  • Karen Morgan commented  ·   ·  Flag as inappropriate

    I am also having this issue. The audio and video clips line up great during the editing phase, but when I render the file - everything goes wonky. This is a recurring and very frustrating problem. Can you please assist?

  • Nathan Hastings-Gayle commented  ·   ·  Flag as inappropriate

    Quick solution.
    Render the video, despite it being out of sync,
    start a new media project and includ the rendered video. Separate the audio from the video (separate audio) and drag audio left or right - which ever way would sort the alignment issue. That's how I've been getting around it. This is also easier on a computer for whatever reason.

  • Joshua Bentley commented  ·   ·  Flag as inappropriate

    Still running into this problem. Am using the latest version of the program. It was a video recorded from an iPhone then converted to an mp4 using VLC. Playing in VLC works fine with everything synced. Has there been a fix to this yet?

  • Nathan Hastings-Gayle commented  ·   ·  Flag as inappropriate

    Same issue with me - even after compressing video prior to importing. (as they say phone videos can cause the lag due to varying frame rates or something) super super frustrating.

  • David Sharp commented  ·   ·  Flag as inappropriate

    I'm having this problem as well and it's so frustrating that I can't adjust the voice clip to start sooner so that the lag is gone inside Rush.

  • Adminpetergaraway (Software Engineer, Adobe DVA) commented  ·   ·  Flag as inappropriate

    Hello all,

    Sorry, you're encountering an audio sync issue. Would you mind giving us a bit more information so we can understand the problem? We can work with you to try to resolve this issue.

    It should only take you a couple of minutes.
    adobe.ly/rushbug

    Thanks,

    Peter

  • Chance Richie commented  ·   ·  Flag as inappropriate

    I'm having the same issue as I just imported some live action to splice with some information content for my business. Audio lag about 2 seconds.

    Has anyone come up with a workaround?

    Thanks!

  • Annette Lucas commented  ·   ·  Flag as inappropriate

    I have just started having this problem. I shoot video on a Panasonic AG HMC 150 video camera, AVCHD format. The file that is brought in to Adobe is .MTS. I had never had an issue importing this file directly until I upgraded to Mac OS Catalina and started using Premiere Pro v 14.0. I read several forums that said to convert the MTS file to MOV via Adobe encoder. Which I tried. Audio seems okay, but as soon as you delete a clip from the timeline, all of the audio becomes out of sync. The clips play perfectly fine in assembly, but not on the timeline. I also read a forum that said to delete the .xml files that Adobe creates in your folder (which should never happen) and reboot. My original folder created in the camera, which I copied to my desktop has also been altered by Adobe. It no longer shows the BDMV folder, or the folders within that folder, clipinf, playlist or stream. I can't even figure out where Adobe put those .xml files to delete.

    I am beyond frustrated as I can no longer edit anything on my macbook pro in Adobe. I might as well go bay to Final cut.

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