My audio is out of sync EVERYTIME?!?!
My audio never is in sync with my video. Why is this?? This app is not good.
Lol overpriced app still has the same problems a few years later. Fix it ASAP
Viorel Mocanu commented
I started having this issue since about a month ago, including if the audio is recorded in Adobe Audition. @Adobe please fix this ASAP!
Samantha Rossi commented
i literally cannot ever export a video with the audio in sync. this app is a complete waste
Jenevxn Vxn commented
still caca no update to fix
toni gallagher commented
my video is in sync until i put it into the editor.
Terrance Ware commented
This is 🗑
Kevin Brazell commented
No kidding, get your act together Adobe. This is bullshit.
Thimo Sonius commented
I found a working solution.
The problem is your phone is recording most of the times in MP4 (H.264, HEVC and basically mov).
Those files are not ideal for editing. They have variable frame rates.
Please try this:
1. Make a video en use premiere Rush, export and (hope) the video is out of sync. Ok thats a problem.
2. Now export / convert the original video, i use iMovie on my iPhone.
3. Replace in Rush the first file with this new file in Rush and export the Rush project again. I guess the video will now be in sync, because my video's are.
You can play with your phone settings to get the right format so maybe there is a chance you wouldn't need to do this each time.
Like to hear if you try this and what the outcome was.
Ella Morgan commented
Late 2020 and I'm having this problem! I find the file only loses sync if I leave the application and come back to the project later, but then there's no way of fixing it besides Adobe CleanUp tool. This always works, BUT means uninstalling and reinstalling ALL of my adobe applications if I accidentally close the app before rendering, or need to edit over more than one sitting. It also proves that the fault is with the application, not the files themselves.
Please please fix this! I'll be using Premiere Pro until then.
Andrew Rus commented
Still having this problem, please help!!!
Ryan Turner commented
This issue is haunting my entire day! Video is perfectly synced within the editor and then upon rendering it is out of sync. The original source is a zoom meeting recording at 720p. Not sure what to do at this point...
Karen Morgan commented
I am also having this issue. The audio and video clips line up great during the editing phase, but when I render the file - everything goes wonky. This is a recurring and very frustrating problem. Can you please assist?
Nathan Hastings-Gayle commented
Render the video, despite it being out of sync,
start a new media project and includ the rendered video. Separate the audio from the video (separate audio) and drag audio left or right - which ever way would sort the alignment issue. That's how I've been getting around it. This is also easier on a computer for whatever reason.
Joshua Bentley commented
Still running into this problem. Am using the latest version of the program. It was a video recorded from an iPhone then converted to an mp4 using VLC. Playing in VLC works fine with everything synced. Has there been a fix to this yet?
Nathan Hastings-Gayle commented
Same issue with me - even after compressing video prior to importing. (as they say phone videos can cause the lag due to varying frame rates or something) super super frustrating.
David Sharp commented
I'm having this problem as well and it's so frustrating that I can't adjust the voice clip to start sooner so that the lag is gone inside Rush.
Summer Raven commented
my audio is off too! sent in a request for help, hope it works out soon
Sorry, you're encountering an audio sync issue. Would you mind giving us a bit more information so we can understand the problem? We can work with you to try to resolve this issue.
It should only take you a couple of minutes.
Kimberly Hornsby commented
Mine is out of sync too on the desktop version. Did anyone find a solution to this?
William Shropshire commented
Using the mobile app, my audio is out of sync using videos I recorded from my phone. Impossible to edit like this.