*TROUBLESHOOTING* I CAN'T SEEM TO ADD MEDIA TO ANY PROJECT
I can't get Rush to recognize media in any of my folders all the sudden. I'm not sure what the deal is but I can see my folders and search through them, only, there is never anything there.
It was working fine for the last month or so...
The user was unaware filtering was on. Once filtering was turned off, the files appeared as expected.
No worries Jason! Glad you got it sorted out :)
Jason Ashton commented
Hello PG, thanks for the reply. I feel foolish at this point because apparently I had something checked to filter my media results and that's the only reason I couldn't see anything...
I'm sorry to have wasted your time. thanks for the reply though
Sorry for the trouble. Can you share a few more details about this issue?
1. Are you using Rush on an iOS device or desktop/laptop?
2. Where are the folders you're trying to access, e.g., Creative Cloud, local, external drive?