The app isnt working on my laptop or my iphone. I did the update.

2 comments
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David Brandt commented
Specifically I edited a 7 minute video on Monday. Everything worked perfectly (I’m loving rush btw) then on Tuesday I opened it up and the audio was way out of sinc and the video would was blacked out. When I pulled it up on my iPhone 8+ iOS 11.4.1 Video was blacked out and the audio was nothing more than a loud screeching noise. Thanks for responding I really do love is app and seems o be everything been hoping for to run my business. Thanks!!!
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Hi David,
Sorry Rush is not working as expected for you. Can you please tell us what iPhone model you have and iOS version it's running? Can you also provide some more details about what specifically is not working? Does Rush launch? Can you create a project?
Thanks in advance. Hope to get you up and running soon!
PG