Problem syncing between iOS and Windows 10
On my iPhone XS, Adobe Premiere Rush CC is working fine (capturing, editing and exporting Videos). But when I open Adobe Premiere Rush CC on my Windows 10 Laptop, the synchronized videos (that are used within Adobe Premiere Rush CC) are somewhat corrupted (unexpected Jumping back of Video Pictures within the Clips).
Tony L Maloy commented
I am having the exact same issue. I would like to have this fixed. I am unable to upload from my phone.
Peter La Fond commented
I'm experiencing the same problem as Bryan Dawson.
Tony Babarino commented
Me too!!! the video playback on new laptop jumps and stutters and REPLAYS a few seconds randomly but not the audio. I have an HP Omen with Nvidia Gefore GTX 6 gig graphic card and MY laptop Rush goes nuts with iPhone X video....but not on the Rush app. What???????
PS: Yes, I did turn off the High Efficiency and tried it again. Epic fail. :(
[Deleted User] commented
I am unable to access any of my cloud files on my laptop. I see that they are there but they do not ever populate the file name...when I get on my iPhone, things are working but I wanted to edit further on my PC laptop.
Thanks for this feedback, I'll make sure that the rest of the team is aware of this issue and update this suggestion accordingly.
Update: Syncing between iPhone XS and Windows 10 is working, if on iPhone XS the Option "Auto Low Light FPS" (24 fps instead of 30 fps under low light conditions) is turned off. Bug or feature?
Bryan Dawson commented
I have a similar issue with my 6s Plus, only my issue is that instead of being corrupted, the video and audio doesn actually sync on most of the clips. The length of the clip is fine, but the content is gone. Just the red clip and ! are present.