Premiere Rush

Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.

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  1. import 4K60p from storage (iPadOS)

    I know premiere rush can export 4K60p (thanks a lot!) but importing 4K60p footage is so difficult because only from cloud drive now. I really hope you'll make the way to import 4K60p data from some storage on ipadOS.

    1 vote

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    0 comments  ·  Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!

    Sorry for the long delay in responding. Are you still facing these issues in Rush today? If so, please reach out to our support team with your system information and specific steps on how to reproduce the problem.

    Rush support:
    @AdobeCare on Twitter
    @Adobe on Facebook
    (800) 833-6687

    Thanks,

    Peter

  2. Hangs in Behance upload

    so no Link given, this sucks after all the work one puts into the different channels and setting everything up

    1 vote

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    0 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback. There have been a lot of improvements made since this post was written. If this is still an issue for you in the current release, please reach out to our support team for immediate assistance.

    Rush support:
    @AdobeCare on Twitter
    @Adobe on Facebook

    Thanks,

    Peter

  3. Can I use MOGRT files in Rush?

    I have a MOGRT motion graphic file that. Can I use it in Rush?

    1 vote

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    Not Actionable  ·  3 comments  ·  Transitions, Effects, & Animation  ·  Flag idea as inappropriate…  ·  Admin →
  4. App crashing every time. Completely useless

    App crashing every time. Can not even start on a project.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Thomas,

    That should not be happening. We’d love to try and help. To receive immediate assistance please head to our support forum or social channels:

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @AdobeCare on Twitter
    @Adobe on Facebook

    Thanks,

    Peter

  5. Please do something to address the red screen and exclamtion mark

    I'm so frustrated with you guys and Adobe Rush with the Red Screen and exclamation mark - very disappointed - probably going to cancel the service - why can't you guys address this issue?

    1 vote

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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jenevvxn,

    Sorry, you’re running into this issue. The red screen and exclamation mark means that your media is not connected (offline) and needs to be linked.

    On Windows, you can right-click on your clips in the timeline and choose “Find and Connect” this will allow you to navigate to where your clips are and connect them. If you have any trouble with this, please get back to us here http://adobe.ly/rushbug, and we can troubleshoot further.

    For more information on how sync works in Rush, please see this article
    https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.html

    All the best,

    Peter

  6. Photos

    Add support for jpeg and other image files that cen be added to the Rush timeline for iOS.

    1 vote

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    0 comments  ·  Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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  8. 1 vote

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    Not Actionable  ·  0 comments  ·  Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    Not Actionable  ·  0 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  10. I need my video to be lighter

    My video is very dark need to lighten it up

    1 vote

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    Not Actionable  ·  0 comments  ·  Color  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stop sucking so bad - Adobe Corporate suckage!

    You've been parking on my PC under false pretense!

    1 vote

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    Not Actionable  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Audio Crossfade

    crossfade only between audio clips

    1 vote

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    Not Actionable  ·  2 comments  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →
  14. I just want to add a watermark logo plssss

    Add option to insert watermark logo on a video

    1 vote

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    4 comments  ·  Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Hi jolanir,

    As other users mentioned this should be working fine in Rush today. If you’re having any trouble withing with logos/stills please reach out to us here

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @AdobeCare on Twitter
    @Adobe on Facebook

    Thanks, (YOUR NAME)

    Best,

    Peter

  15. Why do I need to post my videos on major sites instead of my own?

    I'd like to simply save my rendered files on my harddrive without posting to your limited choices.

    1 vote

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    0 comments  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    You can save to your local hard drive or Camera Roll/Gallery in Rush.

    On Desktop:
    1. Go to Share
    2. Enable “Local” and set your desired location
    3. Select Export

    Your video is saved to the set location.

    On iOS/Android:
    1. Go to Share
    2. Tap on Export

    Your video is saved to your Camera Roll/Gallery

    Thanks,

    Peter

  16. 1 vote

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    Not Actionable  ·  1 comment  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Functional problems

    I had problems since I bought the program, as it closed continuously, first every 5 minutes, then every 3, then every two and now it doesn't let me work even 30 seconds. Is there anything I can do or definitely just cancel the program?

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Alicia,

    I’m really sorry Rush hasn’t been performing well for you. Can you please reach out to our support forum or social channels to receive immediate assistance:

    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Thanks,

    Peter

  18. It would be great if it would be possible to export a video from the desktop in the portrate format for IGTV example given.

    It would be great if it would be possible to export a video from the desktop in the portrate format for IGTV example given.

    1 vote

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    1 comment  ·  Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make it easier please

    Why is crashing too much, it is very frustrating

    1 vote

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    Not Actionable  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hello yes. I’ve used this app two times and payed my time. It has been taking money and I’ve been trying to contact you guys.

    Today I tried to make it useful and use it then it turns out that I’ve “reached my export limit”. So I have been paying for who? If it turns out that I can’t even use it. Please reply.months of money are gone to waste.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Maedacaedy,

    Sorry for the trouble. I’m not exactly sure how to help you but please head to our support forum or social channels to receive immediate assistance
    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Best,

    Peter

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