Premiere Rush

Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Crashes Constantly

    This app crashes constantly. Editing 4K/60 footage shot in my iPhone XR and the app crashes regularly during editing/exporting. Needs work.

    37 votes
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    7 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  2. App Crashes Constantly

    This app crashes at every point of the creation/production process. From importing media to making edits to exporting. I'm on Windows 10 and I've got the lastest version of the app installed. It's taken me all day to make a 30 second video and now I can't get it exported because it keeps crashing and freezing.

    23 votes
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    4 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  3. Keeps crashing

    It keeps crashing like every 15 minutes and absolutely sucks

    18 votes
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    3 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  4. CHOPPY playback & render.

    Both the preview and the rendered video are choppy! Plz help!

    15 votes
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    5 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  5. GPU acceleration!!

    this doesn't seem to use GPU acceleration at all. the Windows task manager shows CPU usage pegged at 100% on playback, and no GPU usage at all. even with low quality playback selected, this is slow and hardly usable.

    15 votes
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    3 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  6. It crashed constantly.

    This app doesn’t really work. It crashed 12 times in like 15 minutes. Doing something different every time. It’s sad when a company like adobe “rushes” a product to market. Get it? Rushes?

    14 votes
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    4 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  7. Crashes all the time

    The Rush keeps crashing all the time. I use it on my IPhone X, 4K 60fps clips
    It crashes almost every 30 seconds and even crashes when I try to save. And I bought the upgrade. But can’t do nothing

    12 votes
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    2 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  8. terrible playback quality

    My video won't play without skipping, lagging, repeating the last half second it just played, etc... is it a bug? What's wrong?

    12 votes
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    6 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please, add Full screen mode for iPad

    There is no Full Screen mode for clip preview on iPadPro

    11 votes
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve Performance

    I have a pretty good laptop that runs Adobe Premiere CC 19 smoothly, full quality 1080p preview, but i can't play more than 2 seconds of PROXIES in Rush. Terrible and useless. Can't use this software for basically... nothing.

    11 votes
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    2 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  11. green and pink video clips

    Not sure why but whenever I try to run a project on the PC version and import my files, my video clips are a green and pink garbled mess.

    Is there a solution for this?

    8 votes
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    3 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  12. My video clips are not shown really well. There are some green graphic on the video clips.

    My video clips are not shown really well. There are some green graphics on the video clips. Please improve the video quality.

    8 votes
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    5 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  13. Constant Crashing

    The crashing in the program makes it pretty much unusable. It’s a really good app flawed by inadequate basics. Literally crashes every other edit and even just through playback. Only using 1080 30fps on iPhone XS. 4K 60fps and I’d half understand but not at 1080. This desperately needs fixing.

    7 votes
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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  14. App crashing on a variety of task

    Rush can crash up to 10 times an hour and I cannot pinpoint the reason. It’s crashed when trying to zoom in and out on the timeline, when trying to trim or cut a clip, when trying to duplicate a sequence. I think it is useful, but incredibly unstable.

    7 votes
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    2 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  15. Very slow Play / Pause

    When I pause playback, I have to wait for the program to "Catch up" to play it again. Sometimes as much as a 30 second wait. I dont think I have a very slow computer either. 2018 MacBook Pro 15in i7 6 core CPU. Less of an idea and more of an optimization fix. This problem does not occur in Premiere Pro with the same clip. I just would rather use Rush since I just have to make simple edits.

    6 votes
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  16. Improve video upload rendering quality

    I am using an iPad Pro 12.9 and recording video using 1080p 30fps on DSLR. My video image quality is great, prior to uploading into Rush. A quick preview of these raw videos show great quality on the iPad screen. As soon as I upload my video, the quality degrades to embarrassing levels. What can I do to possibly increase the video quality? By the time I edit and export my video, the quality is so bad, I debate even releasing my content. The export quality is maxed out. Am I the only one that experiences this?

    I am more…

    6 votes
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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  17. I used to be open video that we're *.mkv why can't I today?

    I used to be open any video that we're *.mkv why can't I today?
    Program is adobe rush

    6 votes
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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  18. Crashes constantly, video jerks and sound not matching up to images

    I have tried to get to the forums on my phone and on the computer and it keeps saying that I've been redirected too many times. This is my last try.

    I uploaded a video from my Olympus E -M10 Mark II. OS is Windows 10 on an HP EliteDesk. App has crashed several times and when it does work the video is jerky and the sound and images are not syncing up. Super frustrated!!!!

    6 votes
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  19. 6 votes
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    1 comment  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
  20. app crash after editing "big" project

    I finish doing a >6min video 480Mb. I can export it to YT and I am happy. I then try to reopen the app and it simply crash, (can not open the app).
    here is video 1 of crashing
    https://www.youtube.com/watch?v=VLZ0X3JUOXQ
    video 2 of crashing
    https://www.youtube.com/watch?v=g9P-kdgAWuk

    I delete the app from my iphone and reinstall it to make it work.

    iphone 8 running ios 12.1.2
    editing 1080p 30fps from osmo pocket.
    All videos are from 10sec to 1min and final video under 7min
    I have 10-20gb free on iphone.

    6 votes
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    0 comments  ·  Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
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