Premiere Rush
Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.
- Type into the idea field to search for submissions or choose from the categories in the sidebar
- Check out other submissions and vote for the ideas you like
- If your feature idea or issue is not listed, post it
Thank you for sharing your feedback! For all other questions and discussions, visit the Premiere Rush community forum.
The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback
UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.
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The license inspection
I have been without service for 3 months and my license ends on December 14, 2021, it is impossible the contact and solution for me
1 voteHello,
Please reach out to our support team for immediate assistance.
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
1 (800) 833-6687Thanks,
Peter
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Easy import via drag and drop from the finder
For the desktop version I would like to import media via drag and drop directly from the finder into the project. The navigation via the folders is much too complicated. THX!
1 voteHello! You can drag files directly into the Project Assets panel or into the Timeline to import them.
Enjoy!
Peter
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1 vote
Hi there! Sorry for the trouble. Can you please reach out to our support team here:
@AdobeVideo on Twitter
@Adobe on Facebook
adobe.ly/rushsupport – User to user forumThanks for reporting this issue. I hope we can get this resolved quickly!
Peter
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Super non-intuitive app
Really basic functionality is hard to discover and hard to use. Really irritating app that I would never buy if it wasn't included CC
1 voteThanks for your feedback Bill. All the best!
Peter
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copy graphics
After having modified a graphic as an overlay i cannot now easily extend it nor can i just copy the modified graphic to last as long as the clip. Should be a standard
1 voteHello! Please try these steps
How to Trim/Extend your graphic:
Click on a clip to select it. Orange handles appear around the clip when it is selected. Click-hold and drag Go to the beginning or the end of the clip, hold the thick orange handle and drag it to the right to trim away a portion of the beginning of the clip.
How to duplicate a graphic:
Select the clip in the timeline, and click the Duplicate icon in the left toolbar (desktop) or bottom toolbar (Mobile).Or you can save your graphic by selecting it, then clicking on the 3 dot menu and choosing Save As.
If you need additional help, please reach out to our support team here:
@AdobeVideo on Twitter
@Adobe on Facebook
adobe.ly/rushsupport – User to user forumBest!
Peter
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Titles Missing On Update
Trying to finish a project and titles are missing. This happens from time to. Time but I have a project and deadlines. There are literally only four to choose from as well.
1 voteThat’s odd! Sorry for the trouble. Can you try closing Rush and then signing out and back into Creative Cloud? Also, try turning off and back on your wifi?
If you need additional help, please reach out to our support team here:
@AdobeVideo on Twitter
@Adobe on Facebook
adobe.ly/rushsupport – User to user forumThanks,
Peter
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Plain titles?
Is there no way to add just a plain title without a weird graphic and having to reverse engineer? Seems like an oversimplification to the point where it's now more complicated.
1 voteHi Seiji,
You can add plain text in Rush. Follow these steps
1. Select the blue plus button
2. Select Graphics
3. Under Titles > Scroll or search for BasicCheers!
Peter
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Please add an option of adding local audio
You can add an option to add one/multiple local audio tracks.
1 voteHi All!
Hoping these videos will help you find the various ways you can add your personal soundtracks in to Rush
Importing from your device:
1. Click the blue + icon and select Your Media
2. Select Audio to access songs on your device (note: that the song must be downloaded first from Music)
You can also access audio from iOS Files, Dropbox and Creative Cloud.This video provides additional tip to access music from external sources
https://www.youtube.com/watch?v=FXvknWv4gY4
Importing from thousands of Rush soundtracks:
1. Click the + icon in the left toolbar and select Audio.
2. You can quickly search for in-built audio within Premiere Rush using keywords. The results include matching titles, artists, genres and categories.If you run into any issues following these steps, please reach out to your support team
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
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Audio Fade
Ability to fade audio at the beginning and end of a clip.
1 vote1. Select the clip that you want to apply the transition to.
2. Select the Effects tab from your toolbar. Select any of the transitions to apply to your selected clip
3. To adjust the length of your transition, select Transitions from your toolbar then select Duration.
If you move the slider to the right, the clip will fade in or out slowly.
Keep the slider to the left for quicker transitions.
On desktop, you can also select the transition in your timeline and drag the edge to lengthen it.4. Rush will add the transition to the beginning and the end of your clip.
If you only want the transition on one end of your clip, tap the transition in your timeline and delete it using the trashcan icon in your toolbar.
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Sugiero que hagan que funcione?
Lo compre y no puedo hacerlo funcionar con sus funciones “Premium”.
1 voteSorry for the challenge of getting set up with Rush. Can you please reach out to our support team?
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks!
Peter
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Arreglen el audio
Pongo mi vídeo y reproduzco, quiero que se oiga el audio y el audio es horrible, pésimo pésimo pésimo!
1 voteSorry, your audio is not playing back correctly. Can you please reach out to our support team and provide details about your device and video/audio type?
Rush support: @AdobeCare on Twitter@Adobe on Facebook
(800) 833-6687Thanks! Peter
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Fix your bugs......
Constantly failing.... Make a monthly payment to a program that constantly fails and stops working..... Just the pain to put together a video..... No it's not my computer... It's your ****** software.... Fix your chit.....
1 voteThanks for taking the time to write in. Sorry Rush has not been performing as it should.
If you haven’t done so already, please reach out to our support team and provide as much detail as possible about your experience, and we will do our best to address the issues. Here’s the contact info
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687All the best,
Peter
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Normal text
WHY CANT YOU JUST PUT NORMAL TEXT OVER A VIDEO WTF IS THIS GRAPHICS STUFF I JUST WANT NORMAL TEXT AND PREMIUM GIVES LIKE NOTHING caps good
1 voteHello!
You can add plain text in Rush. Follow these steps
1. Select the blue plus button
2. Select Graphics
3. Under Titles > Scroll or search for BasicCheers!
Peter
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1 vote
Hi All!
Hoping these videos will help you find the various ways you can add your personal soundtracks in to Rush
Importing from your device:
1. Click the blue + icon and select Your Media
2. Select Audio to access songs on your device (note: that the song must be downloaded first from Music)
You can also access audio from iOS Files, Dropbox and Creative Cloud.This video provides additional tip to access music from external sources
https://www.youtube.com/watch?v=FXvknWv4gY4
Importing from thousands of Rush soundtracks:
1. Click the + icon in the left toolbar and select Audio.
2. You can quickly search for in-built audio within Premiere Rush using keywords. The results include matching titles, artists, genres and categories.If you run into any issues following these steps, please reach out to your support team
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
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Adding a text button
You can add a text without the pictures or details or borders or slides. Just a text with an option to have a background behind the text or not.
1 voteHello!
You can add plain text in Rush. Follow these steps
1. Select the blue plus button
2. Select Graphics
3. Under Titles > Scroll or search for BasicFrom there you will see a set of plain text without any graphics/color etc
Cheers!
Peter
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Fix bugs causing app to crash
App crashes within seconds of opening it. Some days it works but more times than not it crashes
1 voteI’m sorry Rush has had stability issues for you. Please reach out to our support team with your system information and specific steps on how to reproduce the problem.
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
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Actually create a program that will export a video
I have attempted to export my video FIVE times and each time this program has messed up. Not to mention, it took almost two hours every time I have exported it. I attempted to export it straight to YouTube and also locally. None have worked. The first one only exported half of the video. Every one after that has said "Playback Error". What am I paying for?
1 voteI’m really sorry for the bad experience using Rush. A new release came out yesterday, hopefully, that will help. If not, please reach out to our support team with your system information and specific steps on how to reproduce the problem.
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
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Stop making it crash and ruin projects
I’m now unable to open a long project
1 vote0 comments · Adobe Ecosystem (Compatibility with Premiere Pro, Adobe Stock, Adobe Fonts, etc.) · Flag idea as inappropriate… · Admin →I’m sorry Rush has had stability issues for you. If you are still experiencing stability issues in the current release, please reach out to our support team with your system information and specific steps on how to reproduce the problem.
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
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Errores
La aplicación de cierra. La abro y a los 5 segundos se bloquea en mi Samsung Galaxy Note 10 plus
1 voteHi! Can you please reach out to our support team for assistance?
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
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Change durration of still image by dragging handles on timeline
I couldn't figure out how to change how long a still image displayed in the video, so I ended up having to start over in Premiere Pro
1 voteYou can adjust the duration of images by selecting the clip and dragging the yellow trim handles to the left (shorten) or right (lengthen).
I hope this helps!
Peter
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