Premiere Rush
Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.
- Type into the idea field to search for submissions or choose from the categories in the sidebar
- Check out other submissions and vote for the ideas you like
- If your feature idea or issue is not listed, post it
Thank you for sharing your feedback! For all other questions and discussions, visit the Premiere Rush community forum.
The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback
UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.
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NATIONAL USA American Legion presentation in product and its not working!
After rendering in every way possible, it says no internet connection likes it's by default to prevent sharing... I even upgraded storage and rendered in every setting... I am trying to show leaders of American leaders all around the country at this national convention this product example.. with content I just captured.. and this failed... please call me with immediate fix 4123780321 to make sharing work! Daily clip recap is already done
1 vote -
My videos won’t load, when I tap on them it shows a loading sight but I left it to load all night and it never did. I lost 5 hrs of work
I am very frustrated with rush because of this. It took many many hours for me to edit just to be lost because the app doesn’t know how to act.
2 votes -
Latest version crashes on iPhone XR
Despite the update... Getting tired 😓 of this. How comes a few dollars costing app like InShot operates flawlessly on my iPhone XR?
1 vote -
Reduce crashing to less than 20 times creating a 3 minute clip. Crash reports sent. This is Beta at best, I find it ridiculous to charge
Don’t charge until stable, very bitter it crashes so much, especially when people want me to teach how I make clips on it. Using a mobile phone that crashes then recovers multiple times per minute is stupid.
Your basically using people like myself pay to be testers with no advantage to myself, a massive benefit I guess in Millions to Adobe.
Suggest you sack the marketing manager.
1 vote -
Frames
My frames on mobile are very slow and laggy and I wonder if there is a reason for it being laggy or is there a way I can change it
1 vote -
[BUG] Splitting a clip with speed
Splitting a clip with speed changed, on the non-sped area will result in a clip with a wrong speed. The new clip should have speed 100%. Check video for info.
1 vote -
2 votes
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I have the paid adobe rush and it keeps crashing
It’s so frustrating, I choose a video I just made and want to edit but it doesn’t load. It is 5 minutes long
1 vote -
1 vote
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This lags on a Lenovo Leigon! I get better results on my P20 Pro with Adobe Clips and not good enough.
I have a feeling this will be due to a lack of understanding of how your software stores and uses data. A tutorial on how to optimise pc performance would be ace. If this is the cause... Would it help that clips are uploaded to the cloud and then imported or to lightroom? Or is this just that your program is incompatible with low internet speeds. I live in rural Spain so this is an issue here. I need to find something which will work. If your product is not going to be suitable for my use as a result…
1 vote -
Fix the stuttering playback in edit mode
Video playback in editor stutters. Full Premiere is fine with same clips. Even just a plain audio track with stills stutters! I have a 10 core/20 thread 64GB RAM system so it is not a hardware performance issue!
4 votes -
Is it very laggy
My videos are laggy
5 votes -
Stop the continuous crashing
Used to love Rush. Now it sucks!! Restarted my iPhone X 4 times. Deleted the app and reinstalled. Still crashes while editing my clip. Very poor experience Adobe! What’s worse is that I pay for a CC subscription. That burns you know what! Will look for another app that’s more stable. Support your products Adobe! C’mon.
3 votes -
Videos trimmed in iOS don’t match audio in Rush
When I import a video that has been trimmed in iOS Photos app into the iOS Rush app, the audio doesn’t seem to match the video any longer.
If I have saved the trimmed clip as a copy, I can import the original and it works fine, but if I saved over the original, the issue is unavoidable.
4 votes -
My video keeps vanishing from my sequences
I just uploaded a bunch of videos and edited the clip. When I went back, half of the content was greyed out telling me the media could not be found.
I played the whole video back previously so I know it was there.
This has happened on two separate videos on mobile and iPad so I have wasted a huge amount of time. How can I trust this won’t happen again?2 votes -
Can we maybe watch our videos from rush in full screen?
Watch our videos in rush full screen
4 votes -
Change Preview quality on iPad
I’ve seen on the desktop version you can change the preview quality so that the device doesn’t have to work as hard to render the footage. This should be an option on iPad and iOS as well. That way people with older devices can edit smoothly without it lagging and stuttering. I’m on an iPad Air 2 and it’s impossible to do any editing because of how bad it is.
Preview quality options should include 100%, 75%, 50%, 25%, and even 10% so you can change the resolution it plays back. Most of the time at a mobile or tablet…5 votes -
better ram usage to improve playback on timeline
I have noticed that most of the playback lag in the timeline is during the transition between segments. it also does not load all segments of the timeline into ram. this causes considerable lag as it has to go fetch and load the data into ram rather than keeping all the data in ram. A feature such as setting a ram cap/allowance will maximise the amount of media that can be loaded into ram. Thereby reducing the lag. The cap feature would allow performance tailoring to machines that have more ram but a weaker CPU, as a bonus it should…
5 votes -
1 vote
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App on my Galaxy S10+ is slow and very laggy.
The first time I used the app, it crashed. I went to close it, resulting in my phone crashing (the first time this has happened since I got it). The animations and very stuttery in the app and overall it is very laggy and buggy.
2 votes
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