Premiere Rush

Welcome to the Adobe Premiere Rush feedback page. Submit feature requests and bug reports to the Premiere Rush team via this UserVoice site and see what ideas or issues other users have shared.

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  1. On pause, I see Black screen in preview. After render, BLACK video with audio only. WHY??

    Shot 1080pm 60fps on iPhoneX using Moment app. ONLY in Rush does it give me a black screen on pause during edit, and can see video only on play. After rendering, BLACK screen only with audio and only titles. WHY is Rush so aweful? I have 4 apps that can edit this no problem, but not with Rush? Why??

    6 votes

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  2. That it wouldn’t crash literally (yes I mean it) 300-400 times on a simple clip cut edit on a 10 minute video

    Just make a high quality simple editing tool. I’m paying for this service for goodness sake! I’m using it on an iPad Pro 11 running iOS 13.4.1. This has got to stop. Don’t expect any creative new ideas until the tools you offer actually have some usefulness.

    1 vote

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  3. 1 vote

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  4. Playback takes a while to load

    It started for me about a week ago, it takes about 5 seconds to playback a segment, and it's like that everytime I try to use the playback feature. It only started about a week ago though, when I first used the app about 2-3 weeks, the playback was great.

    1 vote

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  5. Possibly you can get the program to work before publishing it. It opens and just continues to buffer for hours. Re installed several times

    Get some technicians to fix it, seems to be the best idea.
    Good job I have not paid for premiere.
    I have found a temporary fix for the problem ,...….. Uninstalled it again.

    1 vote

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  6. Help

    App not stable, crushes constantly! Video clips missing!

    1 vote

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  7. Can’t open project spent hours on, absolute waste of time and program

    Make it possible to access projects, that’s literally programming 101. Trash.

    1 vote

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  8. Downloading process indicator

    If some video clip is not uploaded from another device or Cloud, there is no any hint if it is still downloading... On the iPad and iPhone there is.

    1 vote

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  9. Make it so you can see what you are editing when the video is paused.

    This seems rudimentary. I can't just guess at the placement of elements. I need to see what I'm doing when the video is paused.

    I SHOULDN'T HAVE TO JUMP THROUGH A BUNCH OF HOOP JUST TO POST THIS! NOW IM ******* MAD YOU ABSOLUTE *****! NO WONDER PEOPLE PIRATE YOUR * YOU ******* SUCK.

    1 vote

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  10. My app is the latest version, and I’m on desktop and mobile and my videos and audio still aren’t rendering after the app crashed on me.

    Videos and audio stopped rendering because the app crashed. Someone keeps “solving” these forum posts saying the update fixed it, but I’m on the latest update AND I’ve tried on mobile and desktop. Nothing works. Please help...

    5 votes

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  11. Video not Displaying on Mobile

    Samsung Note 9 - when I open a project on mobile the footage does not play. I am able to see all the clips and hear audio from the project but not see anything. All layers are visible and everything displays fine on desktop version for the same projects

    1 vote

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  12. 1 vote

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  13. The time codes are a little off when editing cross-platform between my android device (Galaxy S9+) and my Windows devices (PC, Laptop).

    The timecode is different when editing on Android and Windows causing audio and video tracks to be slightly out of sync when you edit cross-platform. The clips on the timeline in android are always slightly longer than the clips in the windows timeline for the exact same sequence. So if I edit to the music beat on my android device, when I switch to my PC, now its off beat.

    3 votes

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  14. Any clip I upload won’t fill the whole screen and when it does the video doesn’t play making the app unusable.

    It just doesn’t work. What’s said in the title is about it. I upload a clip it stays really small on my screen, or it fits the screen and doesn’t okay just stays on one image.

    1 vote

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  15. Performance Lag

    I edit videos on my windows 10 laptop (i7, 16 GB RAM, NVIDIA 960M). The app is slow even while working in 1080 and crashes. Maybe you should have an auto proxy creation while importing high data rate video footage.

    2 votes

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  16. Grid for crop tool

    PLEASE have a grid visible when using the crop/ straighten tool so one can see if they are straight

    3 votes

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  17. Cant see Preview window

    I'm using mi note 8 pro, i am not able to see preview window... Please fix it or give some solution...

    3 votes

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  18. Fix render caching on long videos

    When editing long video (1+ hour) after each cut it takes a considerable amount of time to render the video again and cache it to continue editing. Please fix this.

    4 votes

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  19. Add AMD Radeon GPU acceleration

    It seems that Rush supports Nvidia during export, timeline edit and playback. But it does not support powerful Radeon GPU and leaves all heavy lifting to CPU only.

    4 votes

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  20. 2 votes

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