Character Animator

Welcome to the Adobe Character Animator feedback page. Submit feature requests and bug reports to the Character Animator team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Internal error code: (521764949:496+1) attempt to index a nil value

    Internal error code: (521764949:496+1) attempt to index a nil value

    How to fix this?

    1 vote

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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Unable to open project

    Hello, I worked on a project on Character Animator.

    I wanted to secure my working hours using google drive.

    Everything was going very well during his last weeks. But in the morning I open Character Animator and I get a message: "Cannot open project << F: //ANIMA/.../Ch Data / repo.noindex / >> If it is on a server, copy it to a local disk and open it from from this location. " I have weeks of work on this project. Please do you have a solution for me? I beg you!

    3 votes

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    15 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Frame rate very low even on a powerful 2019 Mac Pro system with fast SSD and GPU

    Great app, but as soon as I record the frame rate drops, resulting in a pretty jerky animation, which is particularly noticeable on draggers. I'm using a 12 core 2019 Mac Pro with an SSD Raid, 96GB RAM and a W5700X GPU, so it's unlikely to be the machine not being powerful enough, more likely it's not utilising it fully. Otherwise, maybe this could be solved with a feature that creates smooth tweening between the frames?

    2 votes

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    6 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hold position of draggers when puppet is armed

    I find it very frustrating when wanting to add more detail to arm motions for example that I can't see the previous position I'd recorded without un arming the puppet.

    For example, if I want to create a simple wave motion and have set a basic position for the arm but then want to add some extra motion to it, I struggle to match the original position to then add the extra piece of motion.

    The only way I can see the original position is to unarm the puppet - hold the position in my mind, arm the puppet, and…

    5 votes

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    2 comments  ·  Recording  ·  Flag idea as inappropriate…  ·  Admin →
  5. 動画のインポート機能やマスク機能を追加してほしい。

    動画を見ながらCHの動きがコントロールでるので便利だからです。
    また、Prに装備されているマスク機能があると便利だと思います。
    ご検討よろしくお願いいたします。

    2 votes

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    0 comments  ·  Recording  ·  Flag idea as inappropriate…  ·  Admin →
  6. Create new version when going back to old version

    Make it so that it automatically saves a new version or prompts you to save a new version when you go back to an old version. I just lost several hours of work because I went back to check something in an old version and forgot to create a new one before I did...

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. I have a steering wheel I want to have one arm in foreground of it and one in background but if I add it to my character it distorts it.

    I have a steering wheel that I want to have one arm in foreground of and one in background but if I add it to my character it distorts it. The torso goes into mid air not connected to the rest of the body. If I add the arm as a separate Ai file it keeps putting it back to default position when I switch back to my character.

    1 vote

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    1 comment  ·  Rigging  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Received this Error Code.

    I was working on my original character in the rigging mode and was hopping back and forth between the example puppet and my own. I am not sure what I did, or did not do, when the message bellow appeared. I could not exit the program and had to reboot my computer. I am using Win 10 operating system.

    "Internal error code: (1380437316:156+57)bNiOk false but b oundBehaviour not resolvable"

    1 vote

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. SO BUGGY.....WHY?

    Used to work fine, now all of the sudden this is SO BUGGY... just watch the QT mov clips. Things flickering, eyeballs disappear then come back...so much weird things happening.
    And I uninstalled and reinstalled thinking that was the problem... but guess NOT... please help.

    3 votes

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    4 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Camera not fully supported

    I have issue in my character animator, I am using surface book 3 as my production device. But when I installed character animator, It says :

    "Surface Camera Rear (not fully supported)"
    "Surface Camera Front (not fully supported)"

    1 vote

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    1 comment  ·  Recording  ·  Flag idea as inappropriate…  ·  Admin →
  12. ¡Puppet tags dissapear every time I open the project!

    I have to redo all the rigging every time I open a project because when I reopen the project I get an error, and then when I check the puppet all the tags are gone!

    1 vote

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    5 comments  ·  Rigging  ·  Flag idea as inappropriate…  ·  Admin →
  13. MIDI Velocity Support

    I would love to see support for the velocity of a key press from a MIDI keyboard or pad. Often the nutcracker jaw and other lip sync does not follow the words very well, so having the ability to control the jaw with a key/button press on a MIDI keyboard would be great. If I tap lightly, the jaw opens a little, and if I tap hard, the jaw opens wide. Maybe this behavior could also be mapped to feet, so you could make a character dance just by tapping two different buttons.

    3 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe Character Animator selected camera is unavailable

    Adobe Character Animator selected camera is unavailable

    Steps to reproduce:
        1. ...
     
    Result: ...
    Expected: ...
     
    System info
        Application: Character Animator v4.2.0.34
        OS: Windows v10.0.19043, RAM: 31.94 GB, CPUs (logical): 8

    Canoneos m6 mark2

    1 vote

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cloud Files in 2021 must be used

    I think it's simply unacceptable that I can't use my cloud saved documents in 2021. "Copy it in local" it's not the safest solutions in my current timeline. Please join the present.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Provide the same virtual camera access options for 2021 and Beta versions as 2020 version

    Add camera sources that are currently not regognised as camera sources for reference without requiring OBS. Currently not working on Mac Mini M1. Don't know if its the same across platforms.
    Previous version of Char Anim recognizes all cameras connected.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cut and Paste Scenes

    You should be able to simply COPY the assets on a scene and PASTE into another.

    Or simply DUPLICATE A SCENE!

    1 vote

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    2 comments  ·  Recording  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adding Z-position (layer order) control to layer property

    Currently the display order of each layer is limited by hierarchy for the rigging. This makes it impossible for some character design such as having upper arms behind the torso while having forearms to be on top the torso. Giving users an ability to move each layer in z-axis can solve this.

    1 vote

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    0 comments  ·  Rigging  ·  Flag idea as inappropriate…  ·  Admin →
  19. An option to record in 1.25x, 1.50x, 2x or faster. Same for the playing.

    I currently have 6+ hours of educational voice over which has to be animated and it takes me about triple the time to do the animations

    1 step: head movement
    2. step: draggers
    3. step: triggers

    So it is taking me around 18 hours of work and it would be nice to have an option for 2x speed recording since the movements required are not that complex....also for the playing

    2 votes

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    1 comment  ·  Recording  ·  Flag idea as inappropriate…  ·  Admin →
  20. This applies to all of your software programs

    Why are you hiding Older versions of software ? It took me about 1 hr to get to Older version of software I needed and I had to finally contact your Live person support to get it ! This is NOT USER friendly and you shall make your Older versions accessible in a normal way with some visible link, and not having customers look for it like for a needle in the hey!

    2 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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