Character Animator
Welcome to the Adobe Character Animator feedback page. Submit feature requests and bug reports to the Character Animator team via this UserVoice site and see what ideas or issues other users have shared.
- Type into the idea field to search for submissions or choose from the categories in the sidebar
- Check out other submissions and vote for the ideas you like
- If your feature idea or issue is not listed, post it
The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback
UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.
For all other questions and discussions, visit the Character Animator community forum.
-
Arm Movements changing on re-open
Ever since 2020 came out each time I reopen Character Animator all of my Arm movements are completely off. I can post a video for a better example. but the arms get turned around and down. almost like everything was flipped upon re-entry.
1 voteIf you hold down the Alt/Option key while clicking the Refresh Scene button (in the lower-right corner of the Scene panel), does it make any difference?
If not, can you send us a shared link to your project so that we can diagnose the issue? To do this:
1. Choose File > Reveal Project in Finder/Explorer.
2. Quit Character Animator.
3. In the Finder/Explorer window that was opened, archive the project folder (the one that contains the .chproj file, and Ch Data and Ch Media subfolders) to a .zip file. Don’t just send us the .chproj file.
4. Send us a direct e-mail with a shared link (via Dropbox, Google Drive, etc.) to the .zip file.Thanks.
-
BUG Report: GL Error
Hi,
I am experiencing a GL error when I try to run Character Animator and haven't managed to run it successfully yet. I have attached screenshots to give you more information
2 votesWhat’s the GPU (make/model) in your machine? Do you have a discrete graphics card, such as from NVIDIA or AMD, or just integrated graphics from Intel?
-
Character Animator Crashes When "RIG" Window is Selected
It would be great if this issue can be resolved soon, I can prep and record just fine, but when i try to re-rig the bones, it crashed before the skeleton loads up
2 votesAre you on macOS or Windows? And what version of the OS are you on?
If you’re on macOS, does the Adobe Crash Reporter window appear after the app crashes? If so, please provide some details in the report, such as the URL for this bug report, so that we can correlate it with this report.
If you’re on Windows, do you have an NVIDIA GeForce GPU? If so, and you recently updated the graphics/display driver to a newer version, please try an older version as we have heard of reports that newer GeForce drivers might be causing an issue.
Also, is your artwork Photoshop or Illustrator?
Thanks.
-
Fix Dynamic Link to AE
Whenever I update audio file in CA for lip sync, it works fine but AE won't see the new changes, still plays to previous file that was imported into AE. Very annoying.
3 votes -
[BUG] Audio hardware change causes freezing and crashing
Switching audio hardware from inline speakers to bluetooth headset causes CH to freeze and crash when recording and during playback even though the audio hardware setting preference is updated.
2 votes -
3 votes
Does refreshing the scene (clicking the Refresh Scene button in the lower-right corner of the Scene panel) help? If not, does holding down the Alt key as you click that button help?
-
Internal error code: (751789695:79+6) assertion failed!
Hello! I love your product. :)
Internal error code: (751789695:79+6) assertion failed!I was working on creating an animation, saved a new file, imported a puppet, and then was going to drag into the timeline but as I moved the mouse from the menu, as seen in the screenshot, I received the following error code. I was able to recreate it several times.
Everything seems to be fine with the file, however.
Thanks!
Axelps I guess there isn't a place to save the screenshot. I have it if it would be helpful. :)
4 votesAre you still having this issue in the recent versions of the app?
.png){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
- Don't see your idea?