Character Animator

Welcome to the Adobe Character Animator feedback page. Submit feature requests and bug reports to the Character Animator team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Dangle lags / stutters / jitters

    I have back hair that is independent. Suddenly it started to stutter. I tried to re-rig the puppet and suddenly it started again. It looks like this: [https://community.adobe.com/legacyfs/online/1663494_Dangle%20Capture.gif]
    The stutter is only visible if I move my head slowly. If I hold my head still and then move it fast to another location and then hold still, the jitter is not noticeable.

    Win10 64, GTX1080Ti, Ryzen 7 1700

    [Community Post describing the issue](https://community.adobe.com/t5/character-animator/dangle-hair-jitters-stutters/td-p/10276831?page=1)

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tutorial Not working Properly

    This isn't an idea. I'm doing the tutorial (auditions), I have 0 contro over the red monster or the doctor looking guy so far. My camera is on and I am on the top right screen but nothing I do including talking syncs with the character in the tutrial

    1 vote

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    RE UPDATE:

    RE: ‘my laptop sounded like an airplane’

    It’s not uncommon for your computer to use a lot of processor when the camera is involved. As long as your working in a temperate environment on a hard surface, should be able to handle it. But if it slows down, that could be an issue. If you’re not streaming or your process can avoid it, try to have no other apps running that require access to your camera.

    RE: ‘When the puppet hears noise without me physcially talking or moving my lips…’

    The puppet attempts lip sync when it ‘hears’ any audio, however there is a feature that will only allow it to move lips when your mouth is open or moving. Go to:

    Character Menu →Preferences→Lip Sync→Camera Based Muting and set the slider to a stronger position. Usually about mid slider will get a good result. After that,…

  3. 1 vote

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    3 comments  ·  Rigging  ·  Flag idea as inappropriate…  ·  Admin →

    It looks like you have three of the triggers in the Body Position swap set set as latched. Just curious, if don’t make them latched, does it make that momentary view switch no longer occur?

    If you’re still having trouble resolving the issue, and are willing to share a copy of the puppet with us to diagnose, feel free to send an exported puppet (File > Export > Puppet) for the puppet and we can try to figure out what might be causing the issue.

    Thanks.

  4. Home button doesn't go home

    When I press the home button CA closes. I reinstalled the program and still happens

    1 vote

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    1 comment  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    What version of Character Animator are you seeing this in? (The version number is on the right side of the menu bar.)

    What OS (macOS or Windows) are you on, and what version of the OS are you using?

    When you try to click the Home icon, does the underline under the icon not show up?

    If you choose the Window > Workspace > Home menu command, does it switch to the Home screen?

    Thanks.

  5. Fixed size (without stretching, but with the ability to drag) Hands - brachium, antebrachium(Forearm) Foot -femur, crus.

    I saw the option "OK hands", but still the character is stretched like an elastic band. I would like to give a parameter forbidding the bones to open: Hands - shoulder, front of the shoulder (forearm), foot - thigh, lower leg.

    There were times when the elbow jumped when recording animations across the screen. (ate not put a point on the elbow)

    11 votes

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    4 comments  ·  Rigging  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    @Иланна Марченко I’m not sure how to answer the question. Placing sticks (bones) in the arm along with tags for elbow and shoulder will allow you to apply a behavior called ‘Arm IK’. Parameters there will allow you to adjust maximum stretch and adjust point at which elbow bends. A wrist tag with a draggable behavior will allow you to drag the arm. Does that help?

  6. Provide more diverse and professional examples

    I am a professor of art with an MFA in animation specifically. I need to see more examples provided which reflect the competency in figure drawing we encourage students to aspire and practice. Currently, that is not reflected in the examples provided. Additionally, where diversity is portrayed, diversity includes age. By restricting your examples to those that depict generally teenagers and children, you send a message we in art programs in art schools and colleges let alone education and the motion picture industry are trying to change. Individuals and companies are judged by actions vs words. This is one area…

    1 vote

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    2 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    @Lisa Rose, you’ll get no argument on the diversity front and keep an eye on the blog – https://theblog.adobe.com/creative-cloud/character-animator/ – as we add new puppets. You also can find some less age specific examples in our earlier shared puppets here: https://character.adobelanding.com/puppets/

    In regard to the drawing styles, would you be kind enough to post a couple examples of the types of artwork that indicate the competency in figure drawing you’re describing? While we always strive to make people aware of how many styles can be brought into the app, it would help to have the particular perspective to discuss. Thanks!

  7. The dynamic link between CA and AE needs fixing

    If the Dynamic link gets corrupted it makes you relink every scene when After Effects opens. But there's a big problem - the order of the scenes is NOT the order they appear in After effects, so you have no way of knowing which order to relink them in. This should be fixed. Please tell the user which scene After Effects is looking for in the Character Animator file when the Dynamic Link window is up.

    2 votes

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    Needs More Info  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. dont auto fill space when entering visemes

    It is very counterproductive and takes up a lot of my time to fix it.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. characterizer edit not working

    When I create a new character style in characterizer, or attempt to edit an existing one, the brush does not work. Trying to change what is hair, face, etc.. does not function.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Can you provide more details on your configuration…

    • Which version of Character Animator are you using?
    • Are you on macOS or Windows, and which versio of the OS?
    • Are you using a mouse or stylus?
    • So clicking the different brush types (Background, Face, etc.) doesn’t change the selection, or something else?
    • Does changing the Brush Size setting change the brush size cursor when hovering over the image?
    • Does it not function to draw those regions above the image? i.e., does it not paint the selected brush color?

    Thanks.

  10. Arm Movements changing on re-open

    Ever since 2020 came out each time I reopen Character Animator all of my Arm movements are completely off. I can post a video for a better example. but the arms get turned around and down. almost like everything was flipped upon re-entry.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    If you hold down the Alt/Option key while clicking the Refresh Scene button (in the lower-right corner of the Scene panel), does it make any difference?

    If not, can you send us a shared link to your project so that we can diagnose the issue? To do this:
    1. Choose File > Reveal Project in Finder/Explorer.
    2. Quit Character Animator.
    3. In the Finder/Explorer window that was opened, archive the project folder (the one that contains the .chproj file, and Ch Data and Ch Media subfolders) to a .zip file. Don’t just send us the .chproj file.
    4. Send us a direct e-mail with a shared link (via Dropbox, Google Drive, etc.) to the .zip file.

    Thanks.

  11. Add "Camera Input / Head Position Strength" Property to the "Layer Picker" Behavior

    With that feature, the user could customize detailed Headturns
    or have more control when animating items like headphones or glasses.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow user to break the "Head Position Strength" Property from the "Camera Input" Behavior into "Horizontal & Vertical" Strength properties

    This would let the user fully customize and improve advanced headturns (made through stacking multiple Face Behaviors).

    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. richg click on scene and duplicate it :P --- it would be a big feature

    sometimes we need compare 2 scenes with some changes, this feature would be ideal for this

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. [Bug] Edit visemes with .ai puppets

    I noticed that I can edit visemes with a .psd import but not Illustrator artwork

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    When the application cannot locate the artwork for a puppet file, you can select the puppet in the Project panel, then click the orange file path in the Properties panel to select the correct/updated location for it.

    Thanks for the feedback on making the process of relinking a little more understandable.

    Or are you encountering a different relinking issue?

  16. Bug Report

    This is a bug report. I'm working in Character Animator but cannot get my puppet into Photoshop to Edit even though I have the program open. I've followed instructions to use either control E or Edit Original in the Edit icon but nothing happening. Could you advise any further action.
    Many thanks,
    Victoria

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Help with Adobe Character Animation

    Hi,

    I'm working in Character Animation and I cannot get into Photoshop with my puppet even though I have the program open,

    Can you help?

    Many thanks,

    Victoria

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    If you have photoshop and Character Animator installed on your computer, selecting your puppet in the Project panel or even in your timeline and pressing Command E (Mac) or Control E (PC) on your keyboard, will open the puppet in Photoshop or Illustrator, depending on which program it was created in. Does that solve your issue?

  18. 1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Bug Report - using left and right arrows no longer causes the Sticky character to walk since latest upgrade

    Bug Report - using left and right arrows no longer causes the Sticky character to walk since latest upgrade. It was working fine before upgrade, but as soon as I upgraded, it no longer works.

    1 vote

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    Does this occur even if you create a new scene with Sticky by choosing it from the Start workspace?

    Is the Scene or Timeline panel focused when you’re pressing the Left/Right Arrow keys?

    Which version of macOS or Windows are you on?

    Also, if adjusting the Walk Strength to around 80% works, it might’ve been due to a change in 2.1 for existing projects that have Walk in it. Importing the Sticky example puppet fresh in 2.1 probably doesn’t have this issue.

    Thanks.

  20. I am getting an error when I import the free puppet Tull.

    I am getting an error when I import the free puppet Tull. I have the latest version of Character animator but I am getting an error code.

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Does this issue occur if you import the Tull.puppet file into a new project, or just an existing project?

    Does the puppet show up in the Project panel after dismissing the error message?

    Another thing to try:
    1. Quit Character Animator, then wait ~10 seconds.
    2. Relaunch Character Animator and immediately hold down the Shift key while it’s launching. This prevents any scenes/puppets from opening in their respective panels.
    3. Try importing Tull.puppet again.

    Please let us know if that workaround works for you. Thanks.

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