Character Animator
Welcome to the Adobe Character Animator feedback page. Submit feature requests and bug reports to the Character Animator team via this UserVoice site and see what ideas or issues other users have shared.
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UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.
For all other questions and discussions, visit the Character Animator community forum.
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The dynamic link between CA and AE needs fixing
If the Dynamic link gets corrupted it makes you relink every scene when After Effects opens. But there's a big problem - the order of the scenes is NOT the order they appear in After effects, so you have no way of knowing which order to relink them in. This should be fixed. Please tell the user which scene After Effects is looking for in the Character Animator file when the Dynamic Link window is up.
1 vote -
dont auto fill space when entering visemes
It is very counterproductive and takes up a lot of my time to fix it.
1 voteCan you elaborate a bit? We don’t actually autofill visemes. Are you saying you don’t want them to run the length of the sound (phoneme) in the timeline?
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characterizer edit not working
When I create a new character style in characterizer, or attempt to edit an existing one, the brush does not work. Trying to change what is hair, face, etc.. does not function.
1 voteCan you provide more details on your configuration…
- Which version of Character Animator are you using?
- Are you on macOS or Windows, and which versio of the OS?
- Are you using a mouse or stylus?
- So clicking the different brush types (Background, Face, etc.) doesn’t change the selection, or something else?
- Does changing the Brush Size setting change the brush size cursor when hovering over the image?
- Does it not function to draw those regions above the image? i.e., does it not paint the selected brush color?
Thanks.
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Arm Movements changing on re-open
Ever since 2020 came out each time I reopen Character Animator all of my Arm movements are completely off. I can post a video for a better example. but the arms get turned around and down. almost like everything was flipped upon re-entry.
1 voteIf you hold down the Alt/Option key while clicking the Refresh Scene button (in the lower-right corner of the Scene panel), does it make any difference?
If not, can you send us a shared link to your project so that we can diagnose the issue? To do this:
1. Choose File > Reveal Project in Finder/Explorer.
2. Quit Character Animator.
3. In the Finder/Explorer window that was opened, archive the project folder (the one that contains the .chproj file, and Ch Data and Ch Media subfolders) to a .zip file. Don’t just send us the .chproj file.
4. Send us a direct e-mail with a shared link (via Dropbox, Google Drive, etc.) to the .zip file.Thanks.
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Add "Camera Input / Head Position Strength" Property to the "Layer Picker" Behavior
With that feature, the user could customize detailed Headturns
or have more control when animating items like headphones or glasses.1 voteThe Layer Picker behavior in the latest version of Character Animator has Camera Input, Camera Mode, and Camera Strength parameters, with various Head Position modes. Will that work?
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Allow user to break the "Head Position Strength" Property from the "Camera Input" Behavior into "Horizontal & Vertical" Strength properties
This would let the user fully customize and improve advanced headturns (made through stacking multiple Face Behaviors).
1 voteThe Layer Picker behavior in the latest version of Character Animator has Camera Input, Camera Mode, and Camera Strength parameters, with Head Position X and Y modes. Will that work?
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Make a tutorial on finding missing artwork files.
Need to re-link missing files.
2 votesWhen the application cannot locate the artwork for a puppet file, you can select the puppet in the Project panel, then click the orange file path in the Properties panel to select the correct/updated location for it.
Thanks for the feedback on making the process of relinking a little more understandable.
Or are you encountering a different relinking issue?
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Bug: Waiting for camera forever on mac mojave
On Mojave (10.14.3), the camera doesn't work: It is "Waiting for camera" forever. The green light next to the camera comes on, but CA stays waiting. I've tried all the ideas found in google searches:
- I can't change to the next camera (there's only 1).
- I have given permission to the camera, and even rebooted after.
- The mic works fine.
- The camera works in other apps, e.g. Chrome (which also has permission, I just didn't include that in the screenshot).Version2.0.1 (Build 8)
3 votesHi Sergei and Doug,
Can you please let us know if you have more details on this? Sergei, we haven’t seen your situation before. Please bring this topic to the user forum so we can dissect it with you there.
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richg click on scene and duplicate it :P --- it would be a big feature
sometimes we need compare 2 scenes with some changes, this feature would be ideal for this
1 voteIf you select the scene in the project panel and hit command+D key, it will duplicate the scene and contents. Is that what you’re asking for?
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Create a higher quality "compute lip sync from scene audio"
Please create a setting(s) for creating a more accurate "lip sync from scene audio". Maybe leave the current way it's done for people who want it done with the current quality/time, but allow people to choose a much higher quality setting (and let the software run for 10x the current time if necessary). I currently spend many hours fixing the visemes for my dialogue (at least 30 hours for a 30 minute animation). There isn't one string of dialogue that I don't have to fix.
Is this possible?
8 votesIs it possible to provide us with your finished edits and original audio for us to compare what’s automatic versus your edited (desired) output? This will help us train the software.
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BUG Report: GL Error
Hi,
I am experiencing a GL error when I try to run Character Animator and haven't managed to run it successfully yet. I have attached screenshots to give you more information
2 votesWhat’s the GPU (make/model) in your machine? Do you have a discrete graphics card, such as from NVIDIA or AMD, or just integrated graphics from Intel?
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[Bug] Edit visemes with .ai puppets
I noticed that I can edit visemes with a .psd import but not Illustrator artwork
1 voteThat shouldn’t be an issue. Can you tell us more or zip up a project and post it? Regardless of your file type, visemes should be editable.
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Dragger's return to rest is acting strange since 2.0 update
since the 2.0 update Ive been having a weird bug with dragger arms attached by hinges and how to interact when set to return to rest.
Before the update, they would return to the default position that was set in the Photoshop file. But after the update, the arm straightens out facing in the direction that the dragger has been moved in and after the duration set under return to rest it will immediately snap back to the default position.
This does not only happen on my original puppets but it also happens on the stock puppets as well (I…
8 votesPlease try now with the 2.1 release that went live April 3rd, 2019
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Bug Report
This is a bug report. I'm working in Character Animator but cannot get my puppet into Photoshop to Edit even though I have the program open. I've followed instructions to use either control E or Edit Original in the Edit icon but nothing happening. Could you advise any further action.
Many thanks,
Victoria1 voteHi Victoria,
Can you export your puppet and send it to me?
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Help with Adobe Character Animation
Hi,
I'm working in Character Animation and I cannot get into Photoshop with my puppet even though I have the program open,
Can you help?
Many thanks,
Victoria
1 voteIf you have photoshop and Character Animator installed on your computer, selecting your puppet in the Project panel or even in your timeline and pressing Command E (Mac) or Control E (PC) on your keyboard, will open the puppet in Photoshop or Illustrator, depending on which program it was created in. Does that solve your issue?
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OpenGL invalid operationa
after you open the project, " OpenGL invalid operation. "I get the error.
1 voteWhat is the software that’s rendering the information in the upper-left corner of the Scene panel? Is this from the GeForce Experience software’s overlay functionality?
Can you try disabling that software that’s showing frame rate and other info in OpenGL views to see if that helps? Character Animator uses OpenGL to render content in the Scene and Puppet panels.
Thanks.
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Character Animator live streaming mojave issues
After upgrading to Mojave MacOS, we are having significant performance issues with our existing CA live-streaming setups. Our setup is this:
CA 2018 or 2019 (720 project, 20fps) -> Wirecast or OBS (via NDI or Syphon, tried both) -> RTMP (1.5mbps 30fps 540p) to our servers
When running some of our triggered animations of our puppets, the FPS out of CA drops to single digits, and seems to combat Wirecast or OBS, which in turn drops dozens/hundreds frames on Wirecast or OBS. This did not happen in previous versions of MacOS, and we have taken the same project files/config and…
2 votesHas this been resolved?
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Character Animator Crashes When "RIG" Window is Selected
It would be great if this issue can be resolved soon, I can prep and record just fine, but when i try to re-rig the bones, it crashed before the skeleton loads up
2 votesAre you on macOS or Windows? And what version of the OS are you on?
If you’re on macOS, does the Adobe Crash Reporter window appear after the app crashes? If so, please provide some details in the report, such as the URL for this bug report, so that we can correlate it with this report.
If you’re on Windows, do you have an NVIDIA GeForce GPU? If so, and you recently updated the graphics/display driver to a newer version, please try an older version as we have heard of reports that newer GeForce drivers might be causing an issue.
Also, is your artwork Photoshop or Illustrator?
Thanks.
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Multiple characters in a scene
It would be awesome if adobe adds a feature to support multiple character animation and rig in one scene
2 votesYou can add multiple puppets (from the Project panel) into a scene (Scene or Timeline panel) to animate separately.
Can you clarify your scenario?
Thanks.
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1 vote
Can you please let me know what version of the app you are working in and if you are still encountering this issue?
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