Are you on macOS or Windows? And what version of the OS are you on?

If you’re on macOS, does the Adobe Crash Reporter window appear after the app crashes? If so, please provide some details in the report, such as the URL for this bug report, so that we can correlate it with this report.

If you’re on Windows, do you have an NVIDIA GeForce GPU? If so, and you recently updated the graphics/display driver to a newer version, please try an older version as we have heard of reports that newer GeForce drivers might be causing an issue.

Also, is your artwork Photoshop or Illustrator?

Thanks.

You can add multiple puppets (from the Project panel) into a scene (Scene or Timeline panel) to animate separately.

Can you clarify your scenario?

Thanks.

Do you have Fixed-tagged handles (e.g., created with the Pin tool) on the mesh that the legs/feet are on? Would you be able to share a screenshot of the puppet’s structure (layers list with the group that contains the Fixed handles selected) in the Puppet panel?

Can you please let me know what version of the app you are working in and if you are still encountering this issue?

Does this occur even if you create a new scene with Sticky by choosing it from the Start workspace?

Is the Scene or Timeline panel focused when you’re pressing the Left/Right Arrow keys?

Which version of macOS or Windows are you on?

Also, if adjusting the Walk Strength to around 80% works, it might’ve been due to a change in 2.1 for existing projects that have Walk in it. Importing the Sticky example puppet fresh in 2.1 probably doesn’t have this issue.

Thanks.

If the puppet tracks are armed (red record button for the track is enabled), then all of those puppet tracks will respond to the webcam and microphone at the same time. You can select multiple puppet track Arm for Record buttons by Shift-clicking them (or Command-click on macOS, Ctrl-click on Windows).

Can you tell us if you are trying to control 2 characters simultaneously with 2 performers? If you want to do that, you can do it by running 2 instances of Ch and bringing both sources into a program like OBS.

Just to confirm, does the menu bar say “Version 2.0” or “Version 2.0.1”?

If it says “Version 1.1”, “Version 1.1.1”, or “Version 1.5”, what is your OS version? Here are the system requirements: https://helpx.adobe.com/adobe-character-animator/system-requirements.html

If it says “Version 1.0.6” or earlier, you are using the Beta or Preview version of Character Animator. There is a separate “Character Animator CC” entry in the Creative Cloud application to install, separate from “Character Animator CC (Beta)”.

You shouldn’t need to click the red “arm for record” button for the parameter, just change the parameter value and it should stay. If not let us know.

Здравствуйте, боюсь, мне нужно лучшее понимание вопроса. Проблема в том, что вы пытаетесь работать напрямую с документом InDesign? CharacterAnimator предназначен для работы с документами Photoshop и Illustrator. Пожалуйста, заархивируйте ваш файл и отправьте сообщение, и мы посмотрим, сможем ли мы помочь. Благодарю.

Do you mean the ability to play your piece backwards?

Hello,

Can you please provide more information? The problems you describe are not ones that we commonly see, but perhaps we have misunderstood something in the translation.

As I understand it, your issues are:

1. Importing Ai file causes app to crash
2. Importing PSD results in no image present.

Could you please zip your project file and post?

Does refreshing the scene (clicking the Refresh Scene button in the lower-right corner of the Scene panel) help? If not, does holding down the Alt key as you click that button help?

Have you continued to have this issue in recent versions of the app? Version 2.0 made substantial improvements in the area of camera selection. Let us know!

Hey @Austin,

You can accomplish this by using nutcracker jaw with negative camera flappiness setting in the parameters. Does this resolve your issue?