Character Animator

Welcome to the Adobe Character Animator feedback page. Submit feature requests and bug reports to the Character Animator team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Bug report: 'No camera selected' showing in the camera & microphone window.

    This is a BUG report.
    we have logitech C210 works fine with skype and it WAS working with Character Animator until today. we're on Character Animator 2.0.1, no other apps are currently using the camera. We've updated the graphics card driver and updated then reinstalled the webcam driver(same driver). The webcam button in the window doesn't switch it on. The options in the window don't show any available cameras and there's no 'next' option. We'e tried everything we can find on forums which said to submit a bug report after trying it all. Any ideas?

    1 vote
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      20 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

      Does the Camera & Microphone panel’s menu list the camera, or does it say no cameras are available?

      Are you on Windows 10 or macOS? If Windows 10, can you see if the built-in Camera app can use the C210 camera?

      Thanks.

    • Disable auto save feature checkbox

      I wish there was a way to disable autosave.. I run into problems that my work gets overwritten and I can t go back and reload previous project and have to try to figure out what caused the error and trouble shoot for hours on fixing a mistake that happened and got saved withough my consent. I would rather be able to save when I want to save and know I always have a good working rig I can go back to and reload from previous version.

      21 votes
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        5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Support for transcripts/subtitles when auto lip syncing

        Allow support for importing a transcript or subtitle file, so the auto lip sync could analyse both the audio and the transcript for a more accurate result.

        If the program knows exactly what words are said, it should presumably have a much better idea of which 'Visemes' to use.
        (Though obviously this wouldn't work for a live stream aha!

        11 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Support rigs for quadrupods, birds, snakes and fish

          Hello, it would be grew to if CA would support models of various kinds of creatures along with their movements:
          quadrupods, birds, snakes and fish

          Thanks,
          Rajnesh

          18 votes
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            2 comments  ·  Rigging  ·  Flag idea as inappropriate…  ·  Admin →
          • Bug: Waiting for camera forever on mac mojave

            On Mojave (10.14.3), the camera doesn't work: It is "Waiting for camera" forever. The green light next to the camera comes on, but CA stays waiting. I've tried all the ideas found in google searches:
            - I can't change to the next camera (there's only 1).
            - I have given permission to the camera, and even rebooted after.
            - The mic works fine.
            - The camera works in other apps, e.g. Chrome (which also has permission, I just didn't include that in the screenshot).

            Version2.0.1 (Build 8)

            2 votes
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              2 comments  ·  Recording  ·  Flag idea as inappropriate…  ·  Admin →

              What model of Mac are you using?

              Are there any other apps (Skype, etc.) that might be accessing the camera when Character Animator is launched? I’m assuming not (based on the mention of the camera light coming on), but just checking.

              Thanks.

            • Animator should not open with a projects panel

              Character Animator always openes the last project. It takes a lot of time to load a project and then load the project you actually want to work with. I could open that project itself, instead of the program, but it could open the Start-Panel first and then load the project when selected to do so.

              3 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Dragger's return to rest is acting strange since 2.0 update

                since the 2.0 update Ive been having a weird bug with dragger arms attached by hinges and how to interact when set to return to rest.

                Before the update, they would return to the default position that was set in the Photoshop file. But after the update, the arm straightens out facing in the direction that the dragger has been moved in and after the duration set under return to rest it will immediately snap back to the default position.

                This does not only happen on my original puppets but it also happens on the stock puppets as well (I…

                8 votes
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                  3 comments  ·  Rigging  ·  Flag idea as inappropriate…  ·  Admin →
                • parallax 3d and cameras

                  3D layering like after effects for background and foreground characters. You can add a camera for easier movement possible blur etc. Just to be able to add a bit more depth so when you do want to add more you then bring it into after effects and the 3d layers are all set up.

                  29 votes
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                    14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Create a higher quality "compute lip sync from scene audio"

                    Please create a setting(s) for creating a more accurate "lip sync from scene audio". Maybe leave the current way it's done for people who want it done with the current quality/time, but allow people to choose a much higher quality setting (and let the software run for 10x the current time if necessary). I currently spend many hours fixing the visemes for my dialogue (at least 30 hours for a 30 minute animation). There isn't one string of dialogue that I don't have to fix.

                    Is this possible?

                    4 votes
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • OpenGL invalid operationa

                      after you open the project, " OpenGL invalid operation. "I get the error.

                      1 vote
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                        1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                        What is the software that’s rendering the information in the upper-left corner of the Scene panel? Is this from the GeForce Experience software’s overlay functionality?

                        Can you try disabling that software that’s showing frame rate and other info in OpenGL views to see if that helps? Character Animator uses OpenGL to render content in the Scene and Puppet panels.

                        Thanks.

                      • Character Animator Crashes When "RIG" Window is Selected

                        It would be great if this issue can be resolved soon, I can prep and record just fine, but when i try to re-rig the bones, it crashed before the skeleton loads up

                        2 votes
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                          0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

                          Are you on macOS or Windows? And what version of the OS are you on?

                          If you’re on macOS, does the Adobe Crash Reporter window appear after the app crashes? If so, please provide some details in the report, such as the URL for this bug report, so that we can correlate it with this report.

                          If you’re on Windows, do you have an NVIDIA GeForce GPU? If so, and you recently updated the graphics/display driver to a newer version, please try an older version as we have heard of reports that newer GeForce drivers might be causing an issue.

                          Also, is your artwork Photoshop or Illustrator?

                          Thanks.

                        • integration with "Adobe Animate CC"

                          If we could import animations and assets from Animate straight into Character Animator that would be incredible. Is this a feature on the docket? I know you can animate in PS, but it doesn't feel quite as streamlined for the animation process as Adobe Animate.

                          Also, if we could incorporate tweens, that would be legendary.

                          Alternatively, if we could just export Adobe Animate files straight to Illustrator while maintaining layers (and finding some kind of solution for timeline animations, maybe distribute to layers and put in folders). However, this feature might be exclusively used for the purposes of integration to…

                          18 votes
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                            6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Puppet App Player

                            I sell a lot of puppets, but I, and many other designers, could sell ALOT more if the customer didnt have to sign up for CH to operate the puppet. Bare with me, I have a solution. Its not only the cost, but some people find using the software difficult if they are not use to PC.MAC based programs, many today are use to using simple to load and play apps. What I propose is you build an app player that could operate .puppet files. I am not saying do it for free. Sell it for $50, I can get…

                            15 votes
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                              9 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
                            • A true skeletal system

                              I'd like to see a true bone system implemented instead of trying to derive a structure from points that can be scattered in different parts of the puppet. Consolidating all the hinge points to a single layer will make editing and debugging a puppet much easier and straightforward.

                              8 votes
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                                1 comment  ·  Rigging  ·  Flag idea as inappropriate…  ·  Admin →
                              • Character Animator live streaming mojave issues

                                After upgrading to Mojave MacOS, we are having significant performance issues with our existing CA live-streaming setups. Our setup is this:

                                CA 2018 or 2019 (720 project, 20fps) -> Wirecast or OBS (via NDI or Syphon, tried both) -> RTMP (1.5mbps 30fps 540p) to our servers

                                When running some of our triggered animations of our puppets, the FPS out of CA drops to single digits, and seems to combat Wirecast or OBS, which in turn drops dozens/hundreds frames on Wirecast or OBS. This did not happen in previous versions of MacOS, and we have taken the same project files/config and…

                                2 votes
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                                  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                • Fix Dynamic Link to AE

                                  Whenever I update audio file in CA for lip sync, it works fine but AE won't see the new changes, still plays to previous file that was imported into AE. Very annoying.

                                  3 votes
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                                    Needs More Info  ·  4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                  • clipping masks from illustrator files

                                    Does Ch support clipping masks that have already been created inside of Adobe Illustrator or do you have to recreate them inside Ch?

                                    2 votes
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Output to Virtual Camera

                                      It would be nice to have the option to output a scene in realtime as a 'virtual camera', so that it can be properly imported into streaming programs such as OBS.

                                      As of now, my current method is to use "Window Capture" of Character Animator, but it captures all of the GUI as well, and it's kind of laggy on a Mac computer.

                                      1 vote
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                                        2 comments  ·  Streaming  ·  Flag idea as inappropriate…  ·  Admin →
                                      • rigging several characters in one scene

                                        in adobe CH You can put as many characters into a scene as you want, but there's no current way to control 2 heads/voices with one webcam.
                                        it would be awesome to put that feature

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Include a library of objects & actions to pre-populate scenes

                                          One thing that "explainer animation" tools often have is a lot of pre-populated settings / objects for characters (and sometimes animations for those objects). For instance, you can drag and drop a "cell phone" to a character, and it will have them hold it, and you can drag in an animation of them tapping the screen.

                                          Other 2D animation tools have things like walk/run cycles, jumps and hops, dancing, etc, that can drive the animation of a character at a certain point.

                                          Not only would it be great to have a library of tools to create rich movements (and add…

                                          1 vote
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                                            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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