Importing user preferences and effects does not happen. This is the fourth time I have experienced this issue and with the latest update (13.0.1.35) it is happened again.

When I chose to update Audition from 13.0 to 13.0.1, I made sure the "import preferences" option box was checked, along with the other option box (I can't remember know, "save something/or other") option box and as well. The 13.0 preference folder was in it's correct file path and I expected it to be used for the upgrade.

However, at the end of the installation process, a dialogue box popped up saying the "preference folder 12.0 has been found. Do you want to import these preferences?"

No, of course not, I wanted it to import from the newer 13.0 preference folder, so I clicked "No".

No additional preference folders were offered and Audition opened and all of my preferences, workspaces, etc., were lost. (Just to be clear, when I updated from 12.?? to 13.0, I chose "Yes" when asked if I wanted to use the 12.0 preference folder and those preferences were not transferred over. I called and left a report with the help desk, ticket #ADB-9791065-X0H8.

Since the earliest days, I always keep a backup of my preference folder and update it before I upgrade, so I was able to restore my preferences and effects.

However, this begs the question, why are the updates pulling preferences from the wrong folder? I stated above, this is the fourth time this error has happened. It happened when I updated from 11 to 12.0 to 12.1, and the next iteration, and again from 12.? to 13.0. The upgrade finds the "Oldest" preference folder (in my case 11 and 12.0) and uses that as the reference file. Please check into this.

Thanks,

Rhett

In every other piece of professional audio software I am aware of, I can share effect presets with others by finding the file, such as "giant_reverb.pst" etc., and sending to someone else who drops it in the same place on their computer, or imports, or whatever.

In Audition 2018, these seem to be stored in a big single XML file. Can this really be true? Is there no way to share? I just spent all day creating presets to share with a co-worker, but now I find there is no way to share just the relevant presets without sharing the rest.

This is a stunning omission IMO, and not realistic for a product that could be used by multiple people in a company, studio, band, etc.

When you have more tracks than can fit vertically on the screen at once, and some are set to pre-render, you have to watch for the little circle turning blue as you scroll to know if something is prerendering. I would like one of the following:
1. The entire track properties/info area at the left end of the track turns a different color instead of the same gray as other tracks (or turns a tinted version of gray). Allow user to select what the color is.
2. The whole track or at least the info/properties area is given a bright outline in the track's color or in a color chosen by the user.
When I have a complex multitrack session in progress the pre-rendering sometimes takes up a lot of processing power and I get the telltale clicking noises as I'm listening. Then I have to look for which channels are the culprit and wait for them to finish. It would be nice to be able to see at a glance when they're done.

Welcome
I am blind user of your trial version of adobe audition, however i am totally blind user with big experience of using Windows operating system and MacOS with screen readers. Unfortunatelly the adobe audition has not accessible on both platforms. It is most important to add the accessibility features to your APP such as accessibility assistant in acrobat reader. There are lots of users with visually empires around the world who use the computers and mobile devices as second eyes. I am radio journalist and editing audio material is my work, so adding this feature will improve my work rapidly.
Kind regards Lukas
Ps. I can test your result in the beta team channel or another way.

I have an adobe rant ...I had always used Soundbooth, it's easier to use in my opinion. When audition opens up for new users it opens up the sound file in voice track mode and I was so agitated because I couldn't figure out how to edit it or change the interface I tried changing the workspaces and still no way to edit the file, I would have never thought to click on multitrack because i only had one sound file not multiple files. I really hate that audition is so poorly designed a person well versed in other applications in the creative suite should be able to pick it right up. I can't even imagine how a noob would feel with this stupid interface. I wish they would have just enhanced adobe sound booth I'm so sick of having to re-learn new programs cause they can't make up their minds on a solid sound application.

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Summary: Audition is frequently and randomly crashing. I'm working on a podcast which uses a lot of movie clips and a few different interview tracks. A lot of the video files are mp4s, but they seem to be generating new wav files fine. My Conformed Files folder is huge tho. It was working fine for about a month and then it started to crash on me. Now it's happening all the time and I can't figure out why!

I've reached out to Adobe support twice: once through chat and one phone call. Nothing has worked. So far I have done all of the following trouble shooting steps: reset preferences, trashed preferences, restarted machine, updated OS, updated audition, uninstalled/re-installed audition, cleaned media cache, different external hardrives, and tried on a different computer and a different user and still crashing.

All other adobe software is working fine and stable.

Here's more technical info:

macOS Mojave (10.14.6)

Mac Pro (Late 2013), 3.5 GHz 6-Core Intel Xeon E5

32 GB Memory, AMD FirePro D500 3 GB

Adobe Audition 2020 (13.0.2)

Summary: Audition is frequently and randomly crashing. I'm working on a podcast which uses a lot of movie clips and a few different interview tracks. A lot of the video files are mp4s, but they seem to be generating new wav files fine. My Conformed Files folder is huge tho. It was working fine for about a month and then it started to crash on me. Now it's happening all the time and I can't figure out why!

I've reached out to Adobe support twice: once through chat and one phone call. Nothing has worked. So far I have done all of the following trouble shooting steps: reset preferences, trashed preferences, restarted machine, updated OS, updated audition, uninstalled/re-installed audition, cleaned media cache, different external hardrives, and tried on a different computer and a different user and still crashing.

All other adobe software is working fine and stable.

Here's more technical info:

macOS Mojave (10.14.6)

Mac Pro (Late 2013), 3.5 GHz 6-Core Intel Xeon E5

32 GB Memory, AMD FirePro D500 3 GB

Adobe Audition 2020 (13.0.2)