Importing user preferences and effects does not happen. This is the fourth time I have experienced this issue and with the latest update (13.0.1.35) it is happened again.

When I chose to update Audition from 13.0 to 13.0.1, I made sure the "import preferences" option box was checked, along with the other option box (I can't remember know, "save something/or other") option box and as well. The 13.0 preference folder was in it's correct file path and I expected it to be used for the upgrade.

However, at the end of the installation process, a dialogue box popped up saying the "preference folder 12.0 has been found. Do you want to import these preferences?"

No, of course not, I wanted it to import from the newer 13.0 preference folder, so I clicked "No".

No additional preference folders were offered and Audition opened and all of my preferences, workspaces, etc., were lost. (Just to be clear, when I updated from 12.?? to 13.0, I chose "Yes" when asked if I wanted to use the 12.0 preference folder and those preferences were not transferred over. I called and left a report with the help desk, ticket #ADB-9791065-X0H8.

Since the earliest days, I always keep a backup of my preference folder and update it before I upgrade, so I was able to restore my preferences and effects.

However, this begs the question, why are the updates pulling preferences from the wrong folder? I stated above, this is the fourth time this error has happened. It happened when I updated from 11 to 12.0 to 12.1, and the next iteration, and again from 12.? to 13.0. The upgrade finds the "Oldest" preference folder (in my case 11 and 12.0) and uses that as the reference file. Please check into this.

Thanks,

Rhett

On "Fade In" and "Fade Out" I would like much greater control to raise the beginning and end of a fade. i.e. beginning +.25 to +11dB... I want to change the numbers independent of one another. This was a feature I got very use to in Cool Edit... If people want the quick fade in and fade out that is great keep it. But I would love having the greater control.
Sometime I will fade out 0 to -240. Also, sometimes I need to go from +.25 to +7 or whatever to ride the end of a song, bed, or other audio. This is a big deal with the workflow of my work and using this program. Raising by small increase is slow and painful. Please bring this feature back.
Thanks Rick-

Once again I am posting this because I do not believe you realise how SERIOUS this is. I work on a desk which cannot be moved, neither can my monitors nor my audio and camera equipment. The sun shines onto me from a big glass window behind my desk. I have no choice in the matter.

I struggle to see what is on the screen because of your poor choice of a dark background for all your products with exception of InDesign. A bright background behind the monitor makes it almost impossible to see the controls on the screen. I have to, on several occasions, literally, stand up and shift myself around so that I can see what I am trying to click on. The situation is both ridiculous and unnecessary.

Adjusting the lightness settings of the interface is not enough to circumvent the problem.

Please, please, please, please implement a light colour background option for those of us who are in our late 40's and need glasses to see what is on the screen.

Kind regards
Mike Howell

I've waited years for the addition of Punch and Roll recording. Awesome! Added. However, when I hit stop after recording, Audition automatically zooms to show the entire segment I just recorded. This is REALLY annoying while actually DOING punch and roll recording because I have to be at a specific zoom level to know where to place the playhead. Without the option to lock the zoom in place, I am constantly having to zoom in or out to correctly see where in the audio I want to start recording again.

The reason this is an issue, is because you NEED to be able to get out of an "engineer" mindset and into an "artist" mindset while recording voice over. Constantly having to zoom in or out makes me think about software and forces me back into engineer mode. VERY disruptive.

When I do a ripple delete in the multitrack view, it would be nice if the time selection tool jumped back about 1 second and autoplayed to allow me to hear the edit i just made. This would be very handy for removing a a lot of vocal fillers from a section on speech.

I don't like the current process of making a cut, clicking back, then pressing the space bar to listen back to my cut. It may seem trivial but when you have to remove something like 30 "ummms" in a minute, this is would save a good amount of time and wear on my hands.