Fix it! New version does not import .caf files on mac version.
New version does not import .caf files on mac version. I have already told a few CSR's but I think it's falling on deaf ears.
Does anyone else notice that AU takes forever to get bugs fixed, when all the other programs get fixed quickly?
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C Van Winkle
commented
I'm not experiencing this. I tried this file: https://github.com/acekiller/iOS-Samples/blob/master/AddMusic/Resources/sound.caf and it worked fine for me on macOS 10.14.3. Can you post a link to the files which are having problems and sending an email to audbugs@adobe.com?
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Paul Boyd
commented
Has anyone found a workaround here? I'm experiencing the same problem, and have actually lost the .caf files in older projects. Not cool.
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Anonymous
commented
Same here. I have emailed, typed with online help, sent feedback - all with the same results. They do NOTHING!
The CSR I spoke with argued with me that it was my computer, told me he needed remote access to see what I am doing wrong. I finally figured out that he was on a PC. I told him to go check it on a Mac. He did and said - yes, it doesn't work. Duh. Meanwhile he gives me the "special" email to his boss and says his boss asked me to email directly to him. Again, no answer to several emails.
I have now downloaded Protools. I was surprised to find that they now offer a monthly subscription plan like Adobe. So I am considering the switch. I'm so tired of AU updates never working till the next version is ready.