After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. RAM Preview not real time on MacBook Pro M1 Max

    I'm currently having to use After Effects 2021 instead of 2022 because 2022 will not RAM preview in real time. I'm running a brand spankin' new 16" MacBook Pro M1 Max with 64GB Unified Memory & 4TB of space. The system is screaming fast so this AE issue is evidently a bug. Please fix as soon as possible Adobe because AE 2022 looks amazing and I'm dying to dive in.

    41 votes

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    37 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi all,

    Thank you all for your feedback on these playback performance issues. As you may have seen, the latest update to After Effects 2022 ( 22.3 ) brings native support for Apple silicon to the release version. While we are not considering this playback performance issue fixed yet, but we do need some clarity around the exact conditions that can cause the playback performance to degrade, given that it appears to have originally been reported against After Effects running under Rosetta. With that in mind, please do the following:

    If you have been running into slow previews while using After Effects 22.2.1 or earlier on Apple silicon under Rosetta, please update to 22.3 and see if the playback issues persist when you run After Effects natively. Let us know with a comment whether you continue to see any playback issues when running After Effects natively or under Rosetta.

    If…

  2. After effects crashes when importing PSD files with latest update (version 22.2)

    When importing PSD files the "importing selected items" popup gets lasts for a long time then After Effects crashes . Was working perfectly fine a few days ago.

    8 votes

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    Needs More Info  ·  16 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →

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  3. AE frequently resets preferences upon opening

    Ever since the release of AE 22.2, it happens quite frequently to me that AE resets all preferences upon opening it. Maybe something like every fourth or fifth time of opening it (but the frequency seems to vary). Other times, I just get an error message that some preference file contains an expected value (but I don't think it resets all preferences, though).

    Is this a known bug? Can I do something about it? There are so many preferences I have to add back every time that I can't really work in these AE versions.

    7 votes

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    Needs More Info  ·  6 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

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  4. open multiple comps from render queue again PLEASE!

    Selecting more than one comp in the render queue and double clicking no longer opens all the Comps, just one.
    Please ensure this is fixed soon.
    I assume this is a bug, like the Effects panel no longer opening when you double click a layer, and that you will be reinstating some of this basic functionality in the next point updates

    4 votes

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    Needs More Info  ·  6 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  5. 8 votes

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    Needs More Info  ·  5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  6. after effects crashes every time when I use csv file to get Arabic text

    after effects crashes every time when I use csv file to get Arabic text

    2 votes

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  7. AE 22.4.0 is horrendously slow

    Sorry, I'm not sure what else to say about this other then AE 22.4.0 is EXTREMELY slow in performance all round. I mean the timeline takes forever to cache and render just a single frame for the viewport.

    I rolled back to 22.0 and the speed difference is chalk and cheese. 22.0 is an order of magnitude faster.

    4 votes

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  8. F9 no longer cycling through ease

    After updating to 22.5.0 F9 no longer cycles through easing. It will work initially in setting "easy ease". But pressing it again no longer cycles to "rove across time" or no ease. This means there is no way to turn off the ease unless I use the graph editor. I've always been able to do this until the update. Please fix this bug.

    3 votes

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    Needs More Info  ·  2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

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  9. after effect UI slow

    hello

    i just purchased a new pc with AMD ryzen 7 4800h 8 cores 16 threads. base clock 2.9ghz boost clock 4.2ghz rtx 2060 6gb 16gb 3200mhz ram dual channel and a 512gb ssd. but in my after effect. there is a lot of lag once the softeware is opened and the 4 sec to 6sec lag before a funtion i pressed is activated is fraustrating. the general lag. please is there a way to resolve this. and a friend system 4th gen i5 8gb ram 500gb hdd intel hd 4500 performs faster in the software ui than mine with…

    6 votes

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  10. Fix After Effects V22.5 Mask pen tool please

    Pen tool only put the first point and then nothing, cant mask. please! its a professional soft, test before public a new update....

    2 votes

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  11. BUG: AE 22.5.0 (Build 53) Export Error.

    Camera Lens Blur without a Blur Map layer set up crashes on rendering.

    Reports an Error(Code 19969) quits rendering, viewports dark, have to restart.

    AMD Theadripper, 64GB Ram, 2xRTX2080ti, SSD's etc

    2 votes

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    Needs More Info  ·  1 comment  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Bug on boot

    After Effects is slowly becoming a nightmare to use. I now have to reinstall it after every restart on my Mac as all the plugins become unresponsive. I've tried cleaning Adobe completely but it does the same thing every time I restart.

    2 votes

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    Needs More Info  ·  3 comments  ·  Animation  ·  Flag idea as inappropriate…  ·  Admin →

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  13. FIX TEXT on AE 22.4.0 (Build 56) on MAC 12.4

    I think there is a problem with text using After Effects 22.4.0 (Build 56)
    I don't know why but when you type a text and hit the enter key to go to a new line, the last character goes to the other side of the sentence.

    I've changed font, compostion, I cleaned cache file, restart the program but nothing change.

    2 votes

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  14. Shatter Effect Performance V22.5.0

    Having major issues with V22.5.0 performance when trying to use the Shatter effect

    1 vote

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  15. After Effects error: Keylight out of memory. (4) (25::241)

    After Effects error: Keylight out of memory. (4) (25::241)

    Keylight (1.2) Playback error, Pops up after every play and pause action

    4 votes

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  16. Two sequences with the same source layer in a project cannot properly have different frame blending on that source

    1. Create a sequence in a project ("source")
    2. Create another sequence ("wrapper") which imports the first, then time warp it to be a bit slower. Leave the Frame Blending at "none"
    3. Copy/Paste the wrapper, then in only one of the wrappers, change the source Frame Blending to "Pixel Motion".

    Expected: AE preview frames, and renders via Premiere Pro import, both respect each sequence's respective frame blending options.

    Actual: Only one of them is actually respected for both sequences. Which one is used is pretty arbitrary, depends on what AE is using to render the frames. Once the user fiddles with things…

    3 votes

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  17. AE 2022 V22.3.0 does not update layer in composition viewport when transform parameters are changed

    In the latest and greatest AE 2022 22.3.0, when I change a layer's Transform parameters, like adjusting rotation for example, the layer does not visually update per the change in view in the Composition viewer. This happens frequently and on a M1 Max MacBook Pro 16" with the latest macOS.

    1 vote

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  18. Setting camera's iris shape other than fast rectangle halts After Effects

    Camera settings with low aperture value like .1 .3 and other than fast rectangle never renders the frame. Fast rectangle renders instantly.

    3 votes

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    Thank you for filing this bug.


    I made a quick attempt to reproduce this problem but could not.


    Could you please provide us with more info:

    • The exact version of After Effects that you're using, from the About After Effects dialog. (Ex., the current public release is 22.4.0 build 56.)
    • The OS and version you're using.
    • A project file that demonstrates the problem OR a specific set of steps that I can follow that causes the problem.
  19. *Critical* All Expressions get same error

    Every single Expressions I apply throws the error
    "add() needs exactly two arguments"

    This is making all work with expressions impossible in 22.4.0
    Will try downgrading...

    EDIT:
    Downgrading to 22.3 fixed this instantly.

    2 votes

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  20. Create alpha channel (mask) from shapes

    It would be cool if masks could be created from a shape layer.

    4 votes

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    0 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for filing this request.


    Could you elaborate on how you would like to create a mask or alpha channel from shape layers?


    Using a shape as a mask or an alpha channel is already possible in AE. There are several possible methods, and I'll outline some of them below, but please let us know what you'd like to see that is different.


    Method 1: Copy a Beizer shape path to a mask path

    1. This only works with Bezier shape paths. If you create a parametric shape path (rectangle, ellipse, star, etc.), right click on the path (e.g. Rectangle Path 1) and choose Convert to Bezier Path.
    2. Twirl open the shape's Path group (e.g. Path 1) and select the Path property.
    3. Edit > Copy or Cmd/CTRL + C
    4. Select the layer you want to add a new mask to, and draw a new mask on it. It doesn't matter…
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