After Effects

ANNOUNCEMENT - This forum has been moved


In an effort to improve communications between you and the After Effects team, we are moving this feedback forum to the After Effects page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and are combining our forums to help remedy that. All ideas and their attached comments from this UserVoice forum will be migrated based on how many voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

See you soon on the Adobe Support Forum!
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  1. Compatibility issue - MacBook Pro 16 - AMD Radeon Pro 5300M 4 GB

    I'm using a MacBook Pro 16 with AMD Radeon Pro 5300M 4 GB, and there appears to be a compatibility issue between AE and the graphics card. My composition window is completely distorted with horizontal lines running through it.

    2 votes

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    6 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  2. String memory leak

    Error 83::2 - String Memory Leak
    I get this error message every time I log out of AE 2019 whilst using one particular project that involves a lot of imports. Will not open the files again later. I can work around it by importing the file into a new project, but once I save the NEW project, under a different name and go to quit the program, I get the same error message and rinse and repeat. I don't know which, if any, files are corrupt and the program otherwise acts normally until I try and close out the program.It…

    47 votes

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    19 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bug - Opening projects that use 2020 drop-down menu expression controls (Pseudo dialog on startup)

    I love the new drop down expression control effect in AE2020. Unfortunately though I have a bug on opening the project file. I get a dialog box similar to the attached screen grab for each instance I've used the drop-down menu as a master property. The code in the dialog changes for each instance.

    For context, my project file features one precomp with a number of properties controlled by 3x dropdown menus on a control layer for colour, text option and positioning. That precomp is used in 5 other compositions, where using Master Properties I have used different drop down…

    2 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. BUG - AE 2020 Viewport glitching out at 100% or less zoom.

    The viewport completely glitches out at 100% or less.

    I've tried uninstalling and reinstalling AE 2020.

    Viewport is fine in AE 2019.

    Hardware specs:

    Mac OS Catalina
    Macbook Pro 16" 2019
    AMD Radeon Pro 5500M 8 GB
    Intel UHD Graphics 630 1536 MB
    64GB RAM

    1 vote

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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. 2 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Drop shadow/stroke not working when 3D mode is enabled on layers

    I've successfully tracked a video to add text into it.
    Drop shadow and stroke will not show up unless I turn the 3D layer check box off.

    I've added drop shadow as a regular effect and as a layer style.

    This has to be a bug of some sort, I've done this many times before.
    I'm working on After Effects 2020

    1 vote

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    3 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Interpret footage bug

    AE2020, Mac i7:

    1. There is an asset in project encoded with Apple ProRes 422 LT movie with assigned profile HDTV (Rec. 709) 16-235.

    2. This is incorrect so user selects Interpret Footage.

    3. User sets color management to sRGB working space.

    4. Closes and saves file.

    5. Reopens file and the asset has gone back to the old profile again, HDTV (Rec. 709) 16-235!

    2 votes

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    2 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  8. RAM preview is not playing at the correct speed anymore.

    In a 1080p comp, a shape layer is animated in position, the RAM preview is slow/laggy and play aorund 19-20 fps instead of 25.
    But if I scrub the timeline, everything is smooth, reactive.
    See the video attached, What can I do ?

    Here is my specs :
    OS Name Microsoft Windows 10 Professionnel
    Version 10.0.18362 Build 18362
    Other OS Description Not Available
    OS Manufacturer Microsoft
    System Type x64-based PC
    System SKU LENOVOMT20M9BUThinkFMThinkPad P52
    Processor Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)
    BaseBoard Manufacturer LENOVO
    BaseBoard Product 20M9001KMB…

    7 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. bug report - playback issue

    Having an issue with the new 2020 update that was not happening with 2019. First off, a lot of things are quite laggy when clicked so take a long time to react. Sometimes it's a second or two, sometimes it's so long I start thinking AE is locked up. I can start playback on a section and then it won't stop (by hitting 0, clicking the playhead, hitting Space). Sometimes it takes a few seconds to respond and sometimes up to a minute. Several times now I actually had to force close AE just to make it stop playback.

    I…

    3 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. RAM Preview Performance Bug... Again :\

    Since updating to the latest build of AE (16.1.2 Build 55) my ram previews are again unstable at best (a problem I haven't had with a number of previous AE builds).

    If I open a project that has a number of other reduced AE projects that have been imported into that project, my RAM previews stutter like crazy and the feature is basically unusable (again, a problem I haven't had with a number of previous AE builds… I’m so disappointed to see it return).

    If I reduce that project, I can get an almost useable RAM preview, but there’s still…

    7 votes

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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. BUG REPORT: preview playback will not stop

    When playing preview by pressing the spacebar or using the preview panel it does not stop by pressing the spacebar again and the interface is unresponsive. (CC 20 - v17.0)

    3 votes

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    1 comment  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  12. (BUG) Preview in after effects 2020 creates a "new" window.

    When i try to preview my scenes a "new" preview window appears and is "off center" and it plays in real time with out lagging. Sometimes that new "window" is not even visible (depens on how much you have zoomed into the scene) adn the original workspace area is just static. I hope my screenshots makes the matter more clear, since it is hard to explain in words. Also, sliding the current time indicatior manually works - Then the "real" preview window is showing what it should.

    Both screenshots is taken during preview. When preview is stopped everything looks normal

    2 votes

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    1 comment  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Output profile bug

    AE 2020. Renders to Prores HQ with a workspace setting of "Rec.709 Gamma 2.4" produce a file with the incorrect profile "HDTV (Rec. 709) 16-235" when read back in, producing a gamma shift with colour management turned on.

    Renders to Prores 4444 seem unaffected.

    1 vote

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    1 comment  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. AE always crashes when this process is performed // この工程を行うと必ずAEがクラッシュしてしまう

    AE always crashes if you do the following procedure.

    1. Launch AE
    2. Create New Comp
    3. Creat New Solid
    4. Duplicate the Comp
    5. Open the duplicated composition
    6. Lock the cloned composition viewer
    7. Open the first composition you created in the timeline tab
    8. Center the anchor point with the shortcut
    9. crash.....

    以下の手順を行うと必ずAEがクラッシュします。
    1. AE を立ち上げる
    2. 新規コンポジションを作成
    3. 新規平面を作成
    4. コンポジションを複製
    5. 複製したコンポジションを開く
    6. 複製したコンポジションのビューアをロックする
    7. 最初に作ったコンポジションをタイムラインのタブで開く
    8. ショートカットでアンカーポイントを中央に持ってくる
    9. クラッシュする

    6 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. BUG: Pickwhip in expression editor

    When Pickwipping a slider inside and expression with brackets, the auto expression will miss the closed bracket because of the outside brackets. This means you need to add another bracket on the end which is fine, but some people may not see it get missed until an error spits out.

    1 vote

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    0 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Josiah,

    Thank you very much for reporting this issue. As of After Effects’ March 2021 release ( version 18.0 ), pick-whipping between brackets properly preserves all existing brackets and no longer results in an expression that needs correcting. Please let us know if you continue to see any issues with pick-whipping in the expression editor after updating to AE 18.0.

    https://helpx.adobe.com/after-effects/user-guide.html/after-effects/kb/fixed-issues.ug.html

    - John, After Effects Engineering Team

  17. AE 2020 - double click on footage opens a blank screen; no roto brush; just a small black frame in the upper corner. Huge issue.

    It's a bug, not a feature request - double clicking on footage in a comp opens to a blank white screen with a small black rectangle border in the top left corner, no footage. OSX 10.14.6, Mac Pro 2013, 64GB RAM

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. баги в варп стабилайзере

    на варп стабилайзере не могу выделять мышкой несколько трек поинтов. выделяющая маска рисуется где то в левом верхнем углу. поправьте плиз этот баг. а то очень неудобно по одной точке выделять с зажатым шифтом((

    1 vote

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    0 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
  19. BUG: Using a 4K monitor results in droping frames from RAM preview

    I recently upgraded to a 4K monitor. Now RAM previews consistently do not play back real-time. Changing the resolution of the monitor to 1080p OR resizing the entire After Effects application window to a quarter screen results perfect playback. I've tested this on several other workstations that either have 1080p or 4K monitors and have been able to reproduce this. They all have different graphic cards and plenty of RAM. I've played around changing the MST settings on the display without any changes.

    Tested on several versions of:
    Windows 10 Pro
    nVidia 1070's / 1080's
    32 GB Ram

    Latest nVidia…

    23 votes

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    23 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. [BUG] When a new keyboard shortcut file is generated, i and o for layer in and out points don't work

    When a fresh shortcut text file is made in CC2020, then going to in and out points doesn't work when pressing i and o. Tested by using a previous custom shortcut text file which works fine. Then removed to generate a new fresh one and the buttons don't work

    AE version 17.0.0
    Mac OS 10.14.6

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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