After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

  • Type into the idea field to search for submissions or choose from the categories in the sidebar
  • Check out other submissions and vote for the ideas you like
  • If your feature idea or issue is not listed, post it

The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback

UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.

For all other questions and discussions, visit the After Effects community forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. rotobrush 2 crashes w/ Linearize Working Space Checked

    Was experiencing crashes when using Rotobrush 2 - AE would instantly crash when clicking a rotobrush selection (green brush). Cleared prefs, purged cache, saved media and project to desktop...nothing worked - finally tried disabling Linear Working Space in project settings - FIXED. Rotobrush 2 does not seem to be stable in a Linear 1.0 working space.

    After Effects 17.7
    Windows 10
    256GB Ram
    Titan RTX

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 17.7 crashing opening project with missing files

    AE 17.7 crashing when opening [AE 17.6] project file with 2 missing assets (2 small prores422 mov files). Had to roll back to AE17.6. Opened same project file in 17.6 and it also said that 2 files are missing, but did not crash like 17.7 did.
    I'm so tired of this. It's like walking through a minefield. Before Creative Cloud AE versions were more stable - someone there was responsible for the product they are shipping.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Render Error: -1609629695 due to Levels Effects on one of the layers.

    I could not render my work in After Effects or in Media Encoder. I get the error message:

    Export Error
    Error compiling movie.

    Render Error

    Render returned error.

    Writing with exporter: H.264
    Writing file type: H264
    Around timecode: 00:00:00:08
    Rendering at offset: 0,000 seconds
    Component: H.264 of type Exporter
    Selector: 9
    Error code: -1609629695

    So I started to disable layer by layer one by one and render again until I narrowed down the problem - This was due to layer that had "Levels" effect. Once I turned off the Effect everything worked fine. Your welcome.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Hi, just seems the layer sequencer isn't working

    See attached photoshop file, I took screenshots and pasted them in with a walkthrough of what I''m doing on.

    I've been a tester on a few softwares so just thought give a brief run down. Wasn't end of world, just had to do a lot of layer duplication.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  4 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. TEXT cursor BUG / ERROR

    When using the "all caps" feature in the character panel, the cursor in the composition window inserts a double space after the last character.

    The other very annoying bug is when I have the text cursor selector hovering over 3 text layers in a composition (two or more text layers are HIDDEN, only the TOP one remains visible) the text selector ALWAYS selects the HIDDEN text layer, even though a) they are BEHIND, AND b) HIDDEN.

    I'm so done with Adobe's monoply honestly.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Expression replaces special characters with basic alphabet for layer.source.name

    Hi, I have a bug to report.

    If I import a file with special characters the expression engine interprets the basic characters when using layer.source.name (eg. ö and ç become o and c).

    Similarly, if the layer name is edited (eg. to remove the file extension) the string is still sanitised in this way when using layer.name.

    My workaround is to copy the layer name to a text editor and paste it back. It appears the same in the UI, with the special characters, but now the expression engine reads it correctly too.

    Thanks,
    LY

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. CTRL+ALT+A no longer selects all visible properties

    Pressing this combination used to select all visible properties. now it just causes random windows to open and close. Appears to be a bug.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Black preview

    The preview frame is black. It no longer has a predefined size. When zooming in / out, the frame does not move, nothing happens. As if there is a black composition of infinite size while I have layers.
    I restarted my pc for the first time, everything is back to normal. Then by relaunching the software to continue the project, the bug returned.
    The preview takes into account the sound, but not the image.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  2 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. What the h.. The rotoscoop tool is HUGLY buggy

    The rotoschoping tool is aweful
    It disapears, the freezing doesn't actually freeze the selection and the mask remaps
    Aweful, a waste of time. I will look for an other tool I can't believe I pay for this

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. [BUG] Roto-brush freezing errors

    1. Paint Roto-brush to good result
    2. Freeze
    3. Freezing produces different and wrong result
    4. :(
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Error 37::3 + Error 37::13

    it would be great if i could save the project, so I don't loose everything I did because of this combination error.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. mpeg 2 video failing to import

    Version 17.1.3 is no longer importing MPEG 2 Long GOP HDV 720P footage. I have older footage from a JVC GY HD250 that still opens in Premiere, but the After Effects project will no longer conform the footage. So, I open AE to check the project, to find that footage, and any MPEG 2 I try to import, will import without error, but only displays black. Brand new Wintel machine with RTX 2080 super card. Other AE projects work fine, just not ones with this footage. Any workaround? I don't even think I can re-render the footage in Media Encoder,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. [BUG] Auto-Save stops working if AE fails to delete the previous auto-save

    There's a bug with After Effects where, if for any reason, After Effects fails to delete an older auto-saved file, the auto-save feature just stops working, and no new auto-saves are created.

    In my case, AE failed to delete the older auto-save cause it was locked by Perforce.

    This should NEVER be the case. After Effects should warn the user it could not delete the auto-save (which it already does. That's good), but it should never stop doing further auto-saves after that.

    Auto-save should always work, regardless of what's going on.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Bug Report - Layer/Camera/Link Focus Distance To Layer does not work!

    3D Camera 'Link Focus Distance to Layer' does not work. When initially linking the focus distance, it is set correctly. But as soon as you orbit the camera around an orbit null, the focus distance no longer stays locked to the focus layer. Also, and bizarrely, if the orbit null is deleted the focus distance resumes the correct lock. After a lot of experimenting and 2 completely useless and infuriating sessions with Adobe support (Adobe - your tech support sucks - I have NEVER had a satisfactory experience with your tech support), I discovered that the problem appears to be…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Remember output folder for every project

    My life would be days longer if After effects was able to render to the same folder the project rendered to last time instead of switching to the last place chosen regardless of wether it was a different project file (which makes no sense to me)

    Having to work quickly on multiple projects in the same timeframe leaves me with scatterer render files that swell the hard drive and take an age to sort through down the line.

    55 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. AE CC 2019 keeps crashing

    I didn't experience any immediate problems after updating to the new version, and I was actually excited about it. However, today the problems started. I was masking a layer, when all of a sudden AE crashed and I got this error on my screen "<140735526355840> <BEE_MiscTasks> <5> Set Artisan Task: Classic 3D". Tried googling but couldn't really find a solution for this specific problem. Running AE on a MacBook Pro (Retina, 15 inch, Mid-2015) with OS High Sierra 10.13.6. Now, when I try to open the project the app keeps freezing.

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    34 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. There's a bug - when you add a horizontal guide, performance slows way down. Hiding them improves it. Very weird!

    There's a bug - when you add a horizontal guide, performance slows way down. Hiding them improves it. Very weird!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. BUG: Expression Breaks RAM Preview/Memory Leak

    I have been working on a project for 10+ hours. It uses nested compositions and expressions referencing between compositions. One of the expressions is a for-loop that runs the sampleImage() expression four times - this expression in particular seems to be causing a lot of problems and throwing "internal errors."

    The project has reached a point where it loads fine if all expressions are disabled - the preview updates immediately when I move the time indicator - but as soon as the expression is activated the property color changes from blue to green and hangs there instead of turning red.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Fix timeline issue in the latest update

    On a macbook air 2017 running mojave 10.14.3, left clicking in the timeline DOES NOT work at all, only option is to right click which somehow registers, the recent update broke left clicking on the timeline and no layers can be clicked, this is a major bug and paralyzes my work. Please get it fixed ASAP

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for reporting this bug.

    We are currently investigating this problem but are having difficulty reproducing the issue. To isolate and fix the problem, if you are experiencing this we would like to know:

    - What OS and version are you using? (ex., Windows 10 or macOS 10.14.3)
    - What hardware are you using? (ex., 2018 MacBook Pro or MacBookPro15,2 (A1989)
    - Did the problem always occur since you first installed After Effects 16.1 or did something trigger it?
    - If something triggered it, does restarting After Effects clear the problem? Restarting the computer? Clearing the After Effects preferences?
    - If something triggered it, what is the trigger?

  • Don't see your idea?

Feedback and Knowledge Base