Running latest version of AE (18.4.1 Build 4) on a Windows laptop
16gb RAM
8gb GPU

When running after effects I can have a simple scene set up just a shape layer with wiggle on the position and an adjustment layer with any effect, wave warp for example, and after RAM previewing a few seconds the memory will fill up and the Comp window will freeze on the frame it's on. I can select anything/type/make changes in the other windows but nothing can be selected in the comp window. I have to restart the program to do anything but it also requires me to close it via task manager.

At first, I had allocated 12gb of ram out of the 16 available, but the RAM was filling up to 16gb usage in time with AE freezing. When I allocated 8gb instead I got the same freeze but the RAM hadn't filled past 9gb.

I'm not really sure if this is a RAM issue or AE issue, I just noticed that they seemed to be connected. I can run Photoshop, inDesign, and Illustrator without any problems as well as some games too.

Every time CC updates After Effects, it resets my footage color interpretation settings.

I use OpenColorIO and often have my color workspace set to "ACES Academy Color Encoding Specification SMPTE ST"

In order so see the proper color, I must interpret all my footage with the box checked: "Preserve RGB (Disable color management conversions for this item)". The files I often work with are typically Quicktime Prores 4444 movs.

After CC updates to After Effects, I must consistently go through and re-check this box for all my footage. I'm able to somewhat speed up the process using the "remember" and "apply" interpretation options, however its an annoying bug and seems like it would be an easy fix.

Thanks for reading.

The full error messages reads as follows -
"The Motion Graphics Template has corrupt metadata and cannot be installed".

Is it possible to refresh the metadata in AE?

I have about 200 props in the EGP and will rather not have to rebuild the entire EGP again; especially when there's possibility of another breakdown.

Restarting AE didn't help. Importing the AEP into a blank AEP didn't help. Renaming the Comp didn't help.

A very strong possibility of this metadata mess seems to manifests itself with props in the EGP disappearing. They're still there since trying to re-populate the EGP with the missing prop throws an error stating the prop is already in the EGP. With such issues, closing and re-opening the Comp or EGP helps. However, user should have the ability to refresh/clean the metadata or something that helps to clean up the mess that starts when props disappear from the EGP.

Any assistance will be greatly appreciated.

This is a repost. Last time I posted, I was told that the newest update (v18) would fix this problem. I've had multiple users confirm that updating did not fix it. I'm really hoping someone can help.

I'm pretty desperate for some insight on a problem that's been plaguing my tool FreqReact for a while now. For some users, After Effects fully crashes when they enter in to what I call the 'Spectrum View' (which is where they would select frequencies in the music that they want to react to.) It's been impossible to diagnose as it's a very difficult problem to reproduce (It never happens on my machines).

Some details:
- Some people only experience a crash on their first launch and never again after restarting AE
- For others, restarting AE wasn't enough, but restarting their computers would stop it from happening again.
- For others who crash every time and can't get rid of it, I figured out that I can send them an identical copy of the script with a different name which could end up working perfectly... very strange.
- The issue is present with Windows and Mac and AE version doesn't seem to matter.

I'm attaching a crash report from a mac user and will gladly send the script file to a team member privately upon request.

Thanks for any help!