After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. 3 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. CC2018: I called the local Adobe help phone number, but after 8 minutes there wasn't any answer only the music

    Black hole, I interrupted the line!
    Good support!
    On the chat, they asked my phone number to upgrade many times, i don't understand why not once!

    2 votes

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. CC2018: During save my display completly change to black

    sometimes it comes back, sometimes my laptop freeze
    Useless Adobe product!

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. CC2018: always crash, freeze, slow

    You created a very useless product! Congratulation, good for nothing, it steals only our worktime! And we paid for this, pathetic!

    2 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make keyboard shortcuts menu resizable.

    Currently, it is essentially impossible to change my keyboard shortcuts, because the window is too large to fit on my screen. This could be easily fixed if the window could be resized.

    2 votes

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Preserve Underlying Transparency like Photoshop

    Option to preserve the underlying transparency of the layer immediately below. Currently the switch uses all of the combined alpha below.

    4 votes

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    0 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
  10. Advanced Puppet Pin Reordering Bug

    CC2018 (15.1.0-build166) / MacOS 10.12.6

    I am not able to change order of advanced puppet pins after pin position has been modified. Doing so kills preview and breaks mesh. If I revert back to original order, preview is restored and mesh works again.

    I'm able to recreate this problem on multiple machines.

    1. Apply puppet mesh to layer
    2. Add 2+ pins to mesh
    3. Adjust position of pins
    4. Change order of Puppet Pins
    5. Move layer position (not sure if this is necessary)
    6. Adjust position of pins

    Sometime works for a few seconds after, but eventually preview will fail. revealing mesh will show…

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Invalid JSON Object Error

    Error/Bug Report: When importing a tab delimited file, any quotation marks in data values results in this After Effects alert:

    After Effects warning: Problem encountered with file "FILENAME.tsv". Data File: Parsing error:"dataOutline[0]::children[0]", Invalid JSON Object.

    When I remove the quotation marks from the text/tsv file, After Effects handles it properly.

    Any workarounds for this so I can use data with text values including quotations? Thanks!

    10 votes

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    4 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  12. If I am ram previewing in "4 View" and a switch to active "camera" AE crashes everytime.

    If I am ram previewing in "4 View" and a switch to active "camera" AE crashes everytime.

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. CC 2018: find missing footage doesn't do anything

    what is this good for????????????

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Horrible Display Bug Crashing 15.1.1 15x Day

    I'm not sure what's going on, but this new version has made dragging text or other layers around the screen a ****-shoot as to whether it crashes AE or not. The small silver-lining here (very, very small) is that it saves your project before it crashes with a "1" at the end of your original project name. As a result, I have several projects with a "11111" at the end of the name. FRUSTRATING.

    Hard to tell what the culprit is. GPU settings? Other MacBookPro (2016) issue? All I know is that AE 15…

    2 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    Can you provide us with a link to a project file that demonstrates the problem? Crash reports (/Users/you/Library/Logs/DiagnosticReports) and also system information about your computer will also be helpful. If you prefer not to post publicly, you can send it to aebugs@adobe.com.

    We do not reproduce the problems you describe, which usually indicate that the problem is either project- or system-dependent. With more information we can investigate. Thanks.

  16. BUG: Crashes on start up

    When I start up After Effects 15.1.1 it crashes immediately on my Mac.

    There's no way to get around it. I have removed all the CC with the Cleaner and reinstalled and it still does it.

    iMac (Retina 5K, 27-inch, Late 2015)
    4 GHz Intel Core i7
    32 GB 1867 MHz DDR3
    AMD Radeon R9 M395X 4096 MB

    Process: After Effects [1499]
    Path: /Applications/Adobe After Effects CC 2018/Adobe After Effects CC 2018.app/Contents/MacOS/After Effects
    Identifier: com.adobe.AfterEffects
    Version: 15.1.1 (15.1.1)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: After Effects [1499]
    User ID: 501

    Date/Time: 2018-05-19 10:49:05.996 +0100
    OS Version: Mac…

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Libraries search

    I post it here because most of the time I work in AE, but of course this concerns whole CC. Since we work with very large own libraries for logo's and stuff, it would be a great help to have a search engine for all the libraries instead of the 'search Adobe Stock' alone...

    3 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. weak optimization

    That's not a first time I writing about the problem! After Effects CC 2018 Optimization is just terrible while same Premiere version works great! I'm working with same video file (4K, 29 fps, 1 min length), and AE can't even play smoothly the file on the timeline. In addition, the rendering time (via Media Encoder) is longer X10 than Premiere rendering (rendering settings also are same!!!). All app settings are same and GPU support is on! So when I checked the resource monitor, I see that Premiere uses about 70-90% of the CPU, and about 40% of the GPU. AE…

    3 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. your drawing error is ****

    종수가 편집을 하는데 자꾸 드로잉 오류가 나서 우리의 작품이 좆댓다 어도비 측은 하루빨리 이 대책을 만들언 내라

    3 votes

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