After Effects

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  1. AE frequently resets preferences upon opening

    Ever since the release of AE 22.2, it happens quite frequently to me that AE resets all preferences upon opening it. Maybe something like every fourth or fifth time of opening it (but the frequency seems to vary). Other times, I just get an error message that some preference file contains an expected value (but I don't think it resets all preferences, though).

    Is this a known bug? Can I do something about it? There are so many preferences I have to add back every time that I can't really work in these AE versions.

    7 votes

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  2. F9 no longer cycling through ease

    After updating to 22.5.0 F9 no longer cycles through easing. It will work initially in setting "easy ease". But pressing it again no longer cycles to "rove across time" or no ease. This means there is no way to turn off the ease unless I use the graph editor. I've always been able to do this until the update. Please fix this bug.

    3 votes

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  3. after effect UI slow

    hello

    i just purchased a new pc with AMD ryzen 7 4800h 8 cores 16 threads. base clock 2.9ghz boost clock 4.2ghz rtx 2060 6gb 16gb 3200mhz ram dual channel and a 512gb ssd. but in my after effect. there is a lot of lag once the softeware is opened and the 4 sec to 6sec lag before a funtion i pressed is activated is fraustrating. the general lag. please is there a way to resolve this. and a friend system 4th gen i5 8gb ram 500gb hdd intel hd 4500 performs faster in the software ui than mine with…

    6 votes

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  4. Setting camera's iris shape other than fast rectangle halts After Effects

    Camera settings with low aperture value like .1 .3 and other than fast rectangle never renders the frame. Fast rectangle renders instantly.

    3 votes

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    Thank you for filing this bug.


    I made a quick attempt to reproduce this problem but could not.


    Could you please provide us with more info:

    • The exact version of After Effects that you're using, from the About After Effects dialog. (Ex., the current public release is 22.4.0 build 56.)
    • The OS and version you're using.
    • A project file that demonstrates the problem OR a specific set of steps that I can follow that causes the problem.
  5. 2 votes

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  6. After effects 2021 hangs on composition opening

    AE 2021 hangs when I load compositions in the project.
    If I move to a different composition or go inside a nested composition it doesn't matter - the program will hang - only force quitting will help.
    Makes this version unusable.
    I have older versions of AE and it works fine.
    I use macOS Catalina
    happens randomly on new projects as well as old ones.

    10 votes

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  7. BUG: Changing color mode on Illustrator file crashes AE

    This is a repeatable error in After Effects. It involves changing the color mode on an Illustrator file that is already in and AE comp with Hue / Saturation effect on it.

    • Import a CMYK Illustrator file into AE and place it in a comp.
    • Put a Hue / Saturation effect on the Illustrator layer in the comp.
    • Save the AE project.
    • Open the Illustrator file and change the color mode to RGB and save the Illustrator file.
    • After Effects will crash, and will crash whenever you try and open the project again. EVEN if you change the Illustrator file…
    2 votes

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  8. I can't add markers without having to restart

    I can't even add markers without having to restart After Effects. This entire program is a failure.

    2 votes

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  9. BUG - Internet connection speed may cause AE to lock up with INVALID MENU OPERATION msg

    BUG - Internet connection speed may cause AE to lock up with INVALID MENU OPERATION msg.

    Title says it all, can reproduced 100% of the time by lowering my internet connection speed (i.e. downloads and/or uploads). This is a critical productivity issue that has started occurring today 2021-02-23 and reproduced on both latest versions of AE (had it occur before and after updating the application).

    5 votes

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  10. Assertion (0) failed (DEBUG)

    I have this error all the time! I can´t work. I did an entire project and now this happens all the time.

    3 votes

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    Thanks for posting this report.

    Our devs looked at your screenshot, and this looks like a case where your GPU is running out of memory. Normally we expect After Effects to self-manage in this situation, or at least to give a better error message, so we do consider this a bug.

    To diagnose this further, we need your help. We need more information about your hardware and how After Effects got into this situation. Could you please tell us:
    - About your GPU. Manufacturer, model, VRAM, and driver version.
    - Does the problem persist if you restart After Effects, or failing that, when you restart the computer?
    - What other apps do you have running at the same time? Does the problem occur if you quit them all? (Including web browsers, which are notorious for consuming VRAM.)

  11. Draft 3D Crash on 18.2.0

    New bug on latest update.

    I'll work in Draft 3D for ten minutes or so before suddenly my GPU goes from 0%-12% straight to 100% and locks there. After Effects suddenly throws some kind of task to my GPU that prevents anything else from happening. After this state becomes active, turning off Draft 3D/switching to adaptive res does nothing. No way to break whatever task AE has sent to my GPU without end task'ing AE. AE does not hang, but chuggs along as one would expect when the GPU is maxed out.

    No clear activity causes this. It seems to…

    2 votes

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    Thank you for filing this report.

    To understand how After Effects is getting into this crashing condition, we need to profile what it’s doing when it crashes.

    The easiest way is if you could send us your project so we could attempt to recreate the crash ourselves.

    David, do I have your permission to contact you via the email address provided on this site?

  12. Gaussian Blur (GPU) artifacts and quality issues

    Gaussian Blur (new GPU based one) has unexpected/poor results compared to the legacy one. Visual artifacts occur in 32-bit mode on adjustment layers, and in general it has a less natural, more blocky look than the traditional Gaussian Blur.

    1 vote

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  13. Roto Brush crash AE V 17.7.0

    Hi.

    Anybody else noticed this?

    Cannot use Roto Brush effect with UHD Prores 4444 material and colour management. Roto Brush crashes AE almost immediately.

    macOS 10.15.7
    GPU Radeon Pro Vega 48 8 GB

    Metal GPU Acceleration.
    Colour management on.
    32-bit ACES AP1 working space with Arri Log C material.

    When I turn colour management off, I can use Roto Brush.
    Exciting to see what happens when I have to turn colour management back on when compositing 😬

    2 votes

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  14. 5 votes

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  15. Fix the **** 17 :: 19 overflow error. No real number should ever be allowed to save where an integer is expected.

    Fix the **** 17 :: 19 overflow error. No real number should ever be allowed to save where an integer is expected.

    1 vote

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  16. Losing the ability to manipulate the objects in the 3-d space

    Every so often when a scene in AE is 3-d tracked I lose the ability to manipulate the objects in the 3-d space. I click on the object in the scene, the item in the editing bay, and every other way to make the 3-d handles appear and nothing works. When this happens it means I have to start from scratch because I can no longer move the objects. In addition I can not make the 3-d trackers reappear in the scene, even if I change the size of the track points. This typically brings them back into the scene…

    1 vote

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  17. After Effects 17.7 crashes when attempting to open preferences.

    After Effects will crash if I attempt to open any preference pane.
    I am using an 27" iMac (late 2013) running Mojave 10.14.6.
    3.5 GHz Intel Core i7
    32 GB 1600 MHz DDR3
    NVIDIA GeForce GTX 780M 4 GB.

    2 votes

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  18. rotobrush 2 crashes w/ Linearize Working Space Checked

    Was experiencing crashes when using Rotobrush 2 - AE would instantly crash when clicking a rotobrush selection (green brush). Cleared prefs, purged cache, saved media and project to desktop...nothing worked - finally tried disabling Linear Working Space in project settings - FIXED. Rotobrush 2 does not seem to be stable in a Linear 1.0 working space.

    After Effects 17.7
    Windows 10
    256GB Ram
    Titan RTX

    1 vote

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  19. 17.7 crashing opening project with missing files

    AE 17.7 crashing when opening [AE 17.6] project file with 2 missing assets (2 small prores422 mov files). Had to roll back to AE17.6. Opened same project file in 17.6 and it also said that 2 files are missing, but did not crash like 17.7 did.
    I'm so tired of this. It's like walking through a minefield. Before Creative Cloud AE versions were more stable - someone there was responsible for the product they are shipping.

    1 vote

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  20. 1 vote

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