After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. After Effects 2019 error on exit

    After effects error: string memory leak (83::2)
    I get this message on exit.
    I'm on windows 10, after effects 2019

    1 vote

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  2. Selective Loading of Third Party Apps at Startup in Premiere and AE

    So, this would be an Advanced Option:

    At startup, you would have the ability, via a key-combination, to have a list of third party add-ons and via a set of checkboxes, load or not load Apps you suspect may be creating trouble (ie - crashes or other issues like lock-ups or severe slow downs).

    Normal loading would not see this option. Only after pressing this somewhat obscure key combination would the user see this list of add-ons with, by default, checkboxes already checked, to enable the existing installed add-ons. Then at that point, the user would be able to selectively…

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. If Stopped while rendering generates an error with suggestion of restart AFX

    Try to Stop while rendering, will generates an error with suggestion of restarting AFX

    1 vote

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  4. Add auto save every minute like Final Cut Pro and Logic Pro X

    I'm so sick and tired of After Effects crashing and erasing the last 2 hours of work that I did. Everybody has been asking your lazy programmers to fix this for years and it has gotten no better. You need to add auto save every minute so that our work isn't just gone. It wastes so much time and it's unacceptable for the kind of money y'all charge us for this.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Message d'erreur à l'ouverture d'After Effects

    Bonjour,

    Nous n'arrivons pas à ouvrir Mac Os Catalina avec After Effects, nous avons les messages.
    Que faut-il faire ?

    Pierre-Émeric

    1 vote

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  6. Any other window outside AE becomes unresponsive

    This bug causes every other window (chrome, file explorer, etc.) to become unclickable - i.e anything outside the AE window becomes unresponsive.

    This is on Windows 10 with the latest build of AE (17.0.1)

    1 vote

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  7. AE 2020 on 16 core Mac Pro with Pro Vega II GPU - Comp window does not work

    The comp window does not show anything in AE2020. It program seems functional, but you cannot see anything in the comp. AE2019 does not have this problem on the same computer. In installed the 17.1 update and it did not fix the problem

    1 vote

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  8. BUG: After Effects hangs on project open

    The open project dialogue which normally shows a progress bar is white. The error is unresolvable and the app must be forced to quit.

    After Effects 17.0.4.
    OSX Catalina 10.15.3

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Strange Situation 26::82 error (pre-solved)

    new version (v17) have png and shape issue, when i create pre-compose with shapes, giving error. called strange stiution 26 :: 82. and png images not showing up... btw: i liked the error :D but, need to give more info... 26::82 not enough for solving.

    Edit: after closing and re-open after effects all problems solved... too weird...

    1 vote

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  10. after effectsのquicktime(.mov)ファイルをネットワークのシンボリックリンクを経由するとうまく再生できない

    使用環境:windows10 : 1903 build(18362.900)
    アプリ:Adobe After Effects 2019(16.1.3 build5)

    上記製品を使用していた際に以下手順を行うと不具合が発生しました

    1:

    %USERPROFILE%\documents\project\mnt以下にネットワークのシンボリックリンクを割り当てる
    
    (UNC path)network1(symbolic link)

    2:

    %USERPROFILE%\documents\project\mnt\network1にquicktimeの動画を出力(AEの設定でquicktimeのアニメーションもしくはprores 422 LTで出力)
    
    出力名 : comp.mov

    3:

    After Effectsで出力したcomp.movを読み込む
    

    4:

    comp.movをダブルクリックで選択してフッテージ内でスペース再生しても上手く再生出来ない
    

    aviファイルであれば正常に読み込めるのでquicktimeデコーダー側の実装の問題だと思いますが、シンボリックリンクが使えないと非常に不便ですので修正して頂けるとありがたいです。

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. AE 2020 (17.0.2) Color shifts when rendering

    Starting with AE 2020 (on macOS Catalina 10.15.3) we're running into the following issue:

    Whenever a live action footage comp in is rendered straight from AE to ProRes, there is a slight color shift and diagonal jagged line artifacts which were not in the original footage/comp.

    As a workaround, we've tried rendering via AME. This solved the jagged lines but introduces an unexpected color shift to the footage.

    This happens regardless of the render module (both Metal and Mercury Software Only).

    Attached is a portion of the scopes in each case showing the color shift and the jagged lines and…

    3 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Grid subdivisions uses way more performance as it should

    After Effects CC 2020 (ver. 17.0.5)

    For example: Using a grid line every 10px is better performing than a grid line every 40px with a subdivision of 4.

    1 vote

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. crashes

    My After Effects (version 17.1.1.build 34) crashes because my OS (macOS Catalina version 10.15.5) is in English while all my adobe applications are installed in Simplified Chinese.

    This issue only happens to After Effects. My other adobe applications works fine.

    1 vote

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  14. repeatable bug in expressions

    Below expression in text layer source text will cause instacrash. Seems to be on the 'sort' part but I really don't want to keep opening and crashing to figure out.


    var str = text.sourceText;
    var shuffled = str.split('').sort(function(){return 0.5-Math.random()}).join('');

    shuffled

    osx AE, 17.0.2 build 26, system report attached.

    2 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. After Effects doesn't RAM preview after monitors have been turned off.

    I'm having an issue whereby After Effects doesn't play or RAM preview after monitors have been turned off then turned back on again (e.g., if I leave my PC over lunch with the monitors turned off). I have to restart AE to be able to play the timeline again.

    It's a simple problem but MAN is it annoying when it happens every day.

    1 vote

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  16. After Effects doesn't RAM preview after monitors have been turned off.

    I'm having an issue whereby After Effects doesn't play or RAM preview after monitors have been turned off then turned back on again (e.g., if I leave my PC over lunch with the monitors turned off). I have to restart AE to be able to play the timeline again.

    It's a simple problem but MAN is it annoying when it happens every day.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Stop Lumetri Scopes from crashing or freezing After Effects

    Lumetri Scopes can't be used in AE / Mac OS Catalina on Mac Pro.

    1 vote

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  18. Change to custom workspace -> CRASH

    When changing to a custom workspace, no project open,
    AE is crashing.

    I thought we got rid of this problem 2 years ago....?!

    3 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. When editing text fields, after effects freezes for a few seconds.

    When editing any text field, such as the name of a layer or a typing in a number value, after effects freezes for a few seconds along with the mouse. After a few seconds the mouse re appears and the app un freezes.

    After effects version 17.1.1
    Windows 10 pro
    Running Ae on multiple displays
    9900K
    GTX 970 gpu
    64 gb of ram

    1 vote

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  20. Deadline Render Failing - Error: 0xc000a000 (-1073700864)

    I've been having serious issues rendering After Effects through deadline/commandline for the last few weeks. Sometimes it works fine for an hour or so, and then jobs start failing all over the place.

    My theory is that it's to do with running multiple instances or the render simultaneously, but I've never had issues with this before.

    This is the main error message:

    CryptVerifySignature failed

    Error: 0xc000a000 (-1073700864)

    Occasionally it's this one:

    CryptVerifySignature failed

    Error: 0xc000a000 (-1073700864)

    Using DXGI: Device: "NVIDIA GeForce RTX 2080" has dedicated video RAM (MB): 7920

    ERROR *** IVCAutoReleasePool: Object 0000000024277A20 of class vcfoundation::data::DataWrapper autoreleased with no…

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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