Every so often when a scene in AE is 3-d tracked I lose the ability to manipulate the objects in the 3-d space. I click on the object in the scene, the item in the editing bay, and every other way to make the 3-d handles appear and nothing works. When this happens it means I have to start from scratch because I can no longer move the objects. In addition I can not make the 3-d trackers reappear in the scene, even if I change the size of the track points. This typically brings them back into the scene to create a new object, however when AE fails like this, it does nothing. Please fix it has cost me many hours of starting the project from scratch, no one on Bomgar has been able to fix it, it just stinks when it happens.

I've made a simple setup using media replacement to replace some images in a composition, but I'm using this expression to scale the images:

w = thisLayer.width;
h = thisLayer.height;
extraScale = [effect("ExtraScale")("Slider"),effect("ExtraScale")("Slider")];
compW = thisComp.width;
compH = thisComp.height;
p = thisComp.pixelAspect;
if ( w < h ){ //test if image is taller than wide
s = (compW / w ) * 100;
[ s * p, s ] + extraScale;
}else{
s = (compH / h ) * 100;
[ s , s ] + extraScale;
}

It works fine when I replace the media inside the comp, but if I replace the media in the Essential Properties the script doesn't work.

Only really recently has AE been crashing so bad it ends up being a hard reset on my system.

To preface, there is a good chance that my settings / set up / system could play a big part in what i'm experiencing, However just a few months ago on this same exact system and set up I did not have this issue. (maybe one in a blue moon). And I was working with fairly large 4k footage.

Quick summary of what just happened to me twice today (so far) and once yesterday. I'm doing general tasks in AE, with HD footage. (Nothing too big or too long - 20 seconds). The biggest difference from my normal workflow is i'm using mocha and Boris fx Silhouette.
I get the the Out of Memory error a lot more often. Even with purging memory, increasing maximum disk cache, and playing around with the RAM availble for AE. Its currently at 28gb with 4 for other applications.
I normally have it set at 20gb because i dont often exceed that usage.
After getting those error messages I click the error off 10 times (why does it have so many pop ups?) so I can save and purge memory. The big crashes have happened in AE, in the Mocha Plug in interface and in the Silhouette plug in interface.

The crashes resemble a powersurge. Monitors flashs, turn on and off and then wont turn back on till I unplug them and plug them back in. After that however, they turn on but do not connect to my computer until I am forced to hard reset my computer as I can't see my desktop anymore.

I've inspected my computer and surroundings to see if there is some sort of static discharge issue or if there is something wrong inside my computer and can't see anything out of place. But since this has happened 3 times in two days, doing the same task I need to assume is has something to do with After Effects. (Since I just started a new job I've been away from AE for a couple months and only started using it again this past weekend.)

Honestly I just wanted to rant for a bit, because I just started a new job working from home and need my computer and AE to function. These crashes have lost me hours of work, which doesnt give a good impression to my new position and have me concerned about my computer. I dont really expect anybody to specifically help me with anything, I just need someone at adobe to hear me.

I can post system specs and software specs if somebody wants to see. I really hope it would be a simple solution or user error, but I have tried many of the suggestions i've found online with no real impact.

There is a bug in either After Effects or Insta360 plugin. When the plugin is installed, trying to import other types of files fails when linking from Premiere. (Replace Footage with After Effects Composition) or doing file Import directly in After Effects.

I have detailed the problem in this thread:
https://community.adobe.com/t5/after-effects/the-vsni-file-is-damaged-or-unsupported/m-p/11886397#M164660

Basically, once the plugin is installed the default file type for import becomes Insta360 and the only way to change this is to delete the plugin OR select "All Files" instead of "All Footage Files". Then MPEG or other file types can be selected under the Format dropdown.

To sum it up, once this plugin is installed, "All Footage Files" and "All Acceptable Files" becomes locked to "Format: Insta360"

I'm pretty desperate for some insight on a problem that's been plaguing my tool FreqReact for a while now. For some users, After Effects fully crashes when they enter in to what I call the 'Spectrum View' (which is where they would select frequencies in the music that they want to react to.) It's been impossible to diagnose as it's a very difficult problem to reproduce (It never happens on my machines).

Some details:
- Some people only experience a crash on their first launch and never again after restarting AE
- For others, restarting AE wasn't enough, but restarting their computers would stop it from happening again.
- For others who crash every time and can't get rid of it, I figured out that I can send them an identical copy of the script with a different name which could end up working perfectly... very strange.
- The issue is present with Windows and Mac and AE version doesn't seem to matter.

I'm attaching a crash report from a mac user and will gladly send the script file to a team member privately upon request.

Thanks for any help!

Exporting a motion graphics template sometimes fails with a missing files error (this is bug 1). This basically cancels the export, but has an even worse side effect (bug 2):
As I understand mogrt files are aftereffects projects collected and compressed into a zip file. The zip file only contains the assets that are needed for the composition exported as a mogrt. I'll call this project the "partial project", since it contains only a fraction of the original.
To achieve this, while exporting, after effects silently closes the current project in the background and opens this small partial project in place of it.
If there is an error while opening this partial project, the export process terminates, however after effects does not restore the current original project, but leaves the partial project open, BUT still references the original project file as the source. Your original composition will be opened as if nothing happened, so you may not notice, that there is problem. So if you save your project in this state, you will overwrite your original project file with the broken partial temporary project that was intended for the mogrt export, which essentially destroys your original project. And there is no recovery after that point, only your autosave folder.