So lets face it. Stability is a big issue with After Effects. I have sent more than fifty fault reports to you over the last week (AE 2020). I have used the software daily since version 01.

Every time there is stability issues, the obvious request is remove you plugins, and test stability. Then re-install them 1 by 1 until you can rectify the fault. This works sometimes, not every time, and takes forever to do if you have a lot of plugins installed. It's just lost time on a grand scale.

So make it easy for us. Give us a plugin panel in the preferences, that lists the the installed plugins, and allows us to de-activate them, them re-activate them, as required.

Doesn't sound too much to ask.

Whenever I turn on/off my bluetooth headset, my RAM previews no longer play back. I can see the green bar progressing, but nothing updates in the Comp window. When I hit "space" or "0" nothing happens. Then, if I go to Preferences > Audio Hardware and change the output to my speakers or back to the newly turned on bluetooth, everything works fine again. I've also had it when I didn't change anything with my audio devices and the previews stop working, but going to Audio Hardware and just clicking back and forth on options there usually fixes it.

Windows 10 64bit
AE 17.1.0
Intel Core i7-6900K @ 3.2GHz
128 GB RAM
GTX 1080Ti (x3)

After Effects crashes every time I try to add media to my project or timeline while RAM Preview is playing (I often forget myself and drag stuff in while Preview is playing because you can do this in most DAWs).

So, the current behavior is that AE seems to think it can add media while RAM previewing, and it tries, but it fails every time and crashes. I think the behavior should be one of two options, whichever is possible to achieve:

1) Fix the function so it works: let me drag stuff in while RAM Preview is playing without crashing (I'll bet this is the hard-to-do option)
2) Do not allow me to pull items into the project in the first place while RAM preview is playing. While RAM Preview is playing, shut down the option entirely. Maybe the usual [+ Copy] you get next to your cursor becomes a red X instead so you know it's not an option?

This would avoid a lot of workflow-disrupting crashes!

There are several problems that my team have faced due to essential graphics.

1. illegal xml character
   When a text has a line break done by "Shift + enter", instead of "enter".
   This creates a illegal xml character that can only be seen by pc and not mac. Space in the text becomes this small box which causes multiple error pop ups during file opening.




2. Essential graphics still exists in a reduce file.
   Although the project has been reduced with the composition with the essential graphics deleted, saving this file after and dragging it to any project or opening it will cause an xml character error. Using scripting, previous Essential graphics properties can still be found.




3. Property names changed back to default property name although it's renamed in the essential graphics window. This happens only to AE2020 and not AE2019

As the title states, starting from version 17.1 AE locks up any and all parallel media playbacks on my Windows machine. Version 17.0.6 works fine.
This means that I can not play any audio or video files in external software when After Effects is running.

They simply freeze.. UNTIL I play the timeline in AE, then the drivers unfreeze and playback of media outside of AE resumes.
Even in browsers this is the case. A youtube video actually pauses and plays in sync with starting/stopping playback in AE.
I have the latest version available for Windows and NVidia and Steinberg (Audio) drivers.
This behaviour is very limiting to my workflow.
The issue occurs when Media Core is loaded when booting up AE.
I have tested it with no plug ins and extensions active. I have reinstalled multiple times ( Also to check from which update this happens). Preferences don't seem to be part of the problem either.

All I can say is: What the ...?
Windows, Ryzen 1700, 32 Gb Ram, GTX 970, UR 44 audio interface

After Effects spams this error when I try open the graph editor on a layers position keyframes.

I have a long comp, roughly 6min long. I have constant curser layer animating over the other comps (only position and scale). I tried to go back and fix an issue in the graph editor and that error box then constantly pops up. It only happens on this layer's position property and until I went back and tried to fix the issue I have been animating with the layer with no issue. Now I am unable to edit that layers position property in the graph editor and have to restart After Effects every time.

Could it have something to do with the position keyframes spanning such a long period of time? Just would like to bring this to your attention. Can't find any other mentions of this error on the internet.